Job description

Job title:Care & Support Manager

Reports to: General Manager

Purpose:To make sure high quality personal care and individual support is providedfortenantsto fulfil contractual and regulatory obligations and uphold Camphill’s community ethos and principles.

Oaklands Park Camphill Community is one of eleven communities in England and Scotland which comprise the Camphill Village Trust registered charity. It is a busy rural community based on a 150 acre estate on the edge of the Forest of Dean overlooking the River Severn in the South-West of the UK. Oaklands Park aspires to create a vibrant living environment, in which 44 vulnerable adults live, learn and work together with others of all ages and of all walks of life. These social relationships are based on mutual care and respect, and evolve in a healthy rural environment. The community is based on the understanding of the spiritual uniqueness of each human being, regardless of disability or nationality, religious or racial background, and on the deep concern for and commitment to the well-being of our natural environment and the land. Camphill Communities were founded by Dr. Karl König in 1940 inspired by the work of Rudolf Steiner (Anthroposophy).

Oaklands Park is now entering a period of intense change as it introduces new management structures, seeks to more fully realise independence, choice, inclusion and control for its residents and revises its approach to social enterprise and community building. The challenge is to involve and maintain the support of existing staff, at all levels, and to develop their skills and their potential to contribute to the management and development of Oaklands Park.

Key responsibilities:

  1. Recruit, induct, train, supervise and support workers so they have the skills, knowledge, resources and motivation to fulfil their responsibilities, making sure appropriate levels of care and support is in place.
  1. Work with tenants and support workers tocontinuously improve the system of support planningand risk assessment, and assist tenants and support workers to prepare and maintain person-centred support plans and risk assessments that meet the required standards.
  1. Coordinate the preparatory work required for tenants’ reviews, attend and record the reviews, and encourage support workers to follow up the outcomes of reviews and to continuously improve,both individually and collectively, how reviews are undertaken.
  1. Work alongside the Safeguarding Adults Co-ordinator, making sure there are effective and robust adult protection, complaints and concerns procedures, so that incidents, complaints and concerns are dealt with appropriately and effectively in a timely manner.
  1. Liaise with tenants and theirfriends and families, support workers, the Camphill National Social Work Team, and the appropriate Social Servicesofficers, to make sure that all relevant persons are properly informed, consulted and involved as appropriate in relation to care and support matters.
  1. Ensure that internal records and databases/spreadsheets are adequately maintainedand regular returns and reports are submitted to the relevant statutory authorities,making sure that appropriate systems are in place to support the collection of information and that support workers fully participate in the collection and recording of relevant information.
  1. Take appropriate steps to ensure that regulations regarding the provision of personal care are complied with, whether by the use of external domiciliary care staff or, acting as the domiciliary care registered care manager, recruiting and supervising internal domiciliary care staff.
  1. Undertake projects for and generally assist the General Manager to deliver care and support to tenants in accordance with the ethos, polices and procedures of Oaklands Park and its contractual and regulatory obligations.
  1. Make provision for continued own professional development, including updating of knowledge around national and local initiatives (eg Valuing People Now and the Personalisation Agenda), developing and deepening understanding of Camphill’s community ethos and principles and its underlying anthroposophical principles, and developing collaborative working skills to support working practices that place an emphasis on involving tenants and staff.

Person specification:

Qualifications

NVQ 4 registered care manager or equivalent qualification (sufficient to hold a domiciliary care registered manager position, if required).

Experience

A minimum of three years experience working in a managerial position with learning disabled adults in the social care or supported housing sector.

Skills and knowledge

Working knowledge of Care Standards Act 2000; supporting people requirements; health & safety; welfare/housing benefits; Protection of Vulnerable Adults; person centred planning; employment law; understanding of the national agenda for the social care sector and forthcoming developments – essential

Abilities

Able to demonstrate effective written and verbal communication skills

Able to plan and review support for people with learning disabilities

Able to demonstrate efficient administrative and organisational skills

Able to inspire trust and confidence in tenants and staff

Excellent line management skills

Able to challenge poor practice and share good practice

Other requirements

Understands the Camphill ethos – desirable

Available for occasional evening meetings – desirable

Enhanced CRB clearance - essential

Key employment terms:

  • The salary will be £25,000-£30,000 depending on experience and qualifications.
  • 37.5 hours.
  • There is a 3% contribution to a stakeholder pension.
  • Holiday entitlement is 6.6 weeks (including public holidays).
  • Sick pay entitlement is 4 weeks after one month, increasing to 8 weeks after 3 years, 12 weeks after 5 years.
  • Relocation allowance may be considered.
  • There is a six month review period.
  • Satisfactory completion of all pre-employment checks is required including enhanced disclosure.
  • This post will be reviewed after 3 years to confirm it continues to be appropriate for the organisation.

This post may be also to be filled on a residential co-worker basis, see below for details:

The Camphill Movement was founded in 1940 as an expression and application of spiritual, social, economic and humanitarian ideals articulated by Rudolf Steiner and Karl König. In a Camphill community a resident beneficiary group of disadvantaged people, for example adults with learning disabilities, and co-workers live, learn and work in social relationships based on mutual care, respect and trust. The fundamental premises are equality of rights; recognition of the spiritual uniqueness of each individual and respecting difference; and brotherliness and co-operation in the economic and work life. Camphill Communities are “intentional communities”, meaning communities in which its individual members choose to live, with a shared intention about how they will live and work.

One of the core principles of the relationship between a co-worker and his/her Community is expressed in the “Fundamental Social Principle (1919)” formulated by Rudolf Steiner:

“In a community of people working together, the well-being of the community isgreater the less the individual worker claims for himself the proceeds of the work hehas done, and the more he makes these over to his fellow workers. Similarly, he allows his own needs to be met out of the work done by others.”

Camphill Communities were founded, developed and continue to be run by co-workers, living by this principle, for the benefit of residents (referred to above as tenants). Camphill Communities also include volunteers who come to live and work as guests in the Community (guest volunteers or short term co-workers).They also include salaried employees providing skills needed by, but not otherwise available to, the Community.

It is a fundamental tenet of Camphill, following the Fundamental Social Principle, that the relationships between a co-worker and his/her fellow co-workers, other community members and the charitable company through which the community has legal identity, are governed by mutual trust, shared belief and vision, personal commitment and community participation and not by any contract of service, any contract for services, or any other form of contract, or legally enforceable rights or obligations, express or implied.

Co-workers serve the Community, without legal rights or obligations, according to their abilities. While a co-worker has no legal entitlement to any payment or any other benefit from the Community, the Community provides, in its Trustees’ discretion, for its perception of their needs (including those of their family) while living in the Community. A co-worker may leave the Community at any time and may be asked to leave at any time (through the application of applicable policy and procedures).

Person specification:

Qualifications

NVQ 4 in social care or equivalent qualificationand ideally registered manager’s award (sufficient to register as the domiciliary care registered manager).

Experience

A minimum of three years experience working in a managerial position with learning disabled adults in the social care or supported housing sector.

Skills and knowledge

Excellent working knowledge of supporting people requirements and QAF, Care Standards Act 2000 for domiciliary care; health & safety; welfare/housing benefits; safeguarding adults; person centred planning; employment law; understanding of the national agenda for the social care sector and forthcoming developments.

Abilities

Able to demonstrate effective written and verbal communication skills

Able to plan and review support for people with learning disabilities

Able to demonstrate efficient administrative and organisational skills

Able to inspire trust and confidence in tenants and staff

Excellent line management skills

Able to challenge poor practice and share good practice

Other requirements

Supports the Camphill ethos

Available for occasional evening meetings

Enhanced CRB clearance - essential

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