LessonElement

Unit 6: Personalisation and a person-centred approach to care

LO1: Understand personalisation in health and social care

Understanding how legislation has embedded personalisation as the mainstream approach in health and social care

Instructions and answers for tutors

These instructions cover the learner activity section which can be found on page 7. This Lesson Element supports Cambridge Technicals Level 3 in Health and Social Care.

When distributing the activity section to the learners either as a printed copy or as a Word file you will need to remove the tutor instructions section.

The activity

Learners will explore the implications of key legislation on the personalisation agenda. The aim is for them to understand that personalisation has become the overarching concept in the delivery of public services. Using documents that give practical guidance on the legislation, learners will identify how legislation promotes and embeds the principles and practices of personalisation. Learners will demonstrate their understanding by writing a report that recognises how the key features of personalisation are enshrined in law.

Suggested timings

Activity 1: 45 minutes

Activity 2: 45 minutes

Activity 3: 30 minutes

Activity 4: 1 hour

Activity 5: 1 hour

Activity 1

Remind learners of the key features of personalisation:

  • personal budgets
  • co-production
  • choice and control
  • self-assessment of needs
  • changing role of professionals.

Explain that learners will be exploring the implications of the Health and Social Care Act 2012 for the personalisation agenda. Learners will need access to the internet to carry out this activity to avoid the necessity of printing resources and will be given a list of useful resources. Their task is to read the resources and make notes of the provisions made in the Act which relate to key features of personalisation under the headings given in the example answer.

Resources:

HM Government (2012) Health and Social Care Act: Fact Sheets. Available at:

  • Overview of the Health and Social Care Act fact sheet
  • Health and care structures fact sheet
  • Provider regulation fact sheet
  • Greater voice for patients fact sheet
  • New focus for public health fact sheet

Example answer:

Personal budgets

N/A

Co-production/citizenship

‘Healthwatch patient organisations’ will increase involvement of patients in services.

Health and wellbeing boards bringing together commissioners, elected representatives and Healthwatch to agree how to improve local health and wellbeing.

Choice and control

Individuals receiving care can choose services which best suit their needs including from charity or independent sector providers.

A range of providers are encouraged to offer services.

“No decision about me, without me”.

Role of individuals receiving care

To participate in patient forums.

Role of professionals

NHS Care commissioned by clinical commissioning groups made of GPs and other professionals to organise services to meet their patients’ needs.

Role of local authorities

To join up local services such as NHS, social care, housing, environmental health, leisure and transport.

Shaping services.

Local population health improvement.

Activity 2

Explain that learners will build on the notes made in Activity 1 by adding the provisions made in the Care Act 2014 which relate to the key features of personalisation.

Resources:

Social Care Institute of Excellence: Care Act Presentation

Fact Sheet: Overview of the Care Act:

Personal budgets

Those assessed as in need of care are allocated a personal budget.

Co-production/citizenship

Utilising existing community resources, facilities and assets to prevent needs escalating.

Local people consulted on commissioning.

Local health and wellbeing boards to integrate services.

Choice and control

Information and advice is provided.

There is a diverse range of support available.

Role of individuals receiving care

They are at the centre of their care and support.

Self-assessment.

Role of professionals

Preventative services.

Adopting person-centred practice.

Conducting regular reviews to ensure care plans meet the needs of the person.

Role of local authorities

The promotion of individual wellbeing.

Shift from providing services to meeting needs.

Will not be able to provide ‘one-size-fits-all’ services.

Must put the person at the centre.

Providing information to the community about the rights and entitlements that people have in ways that are tailored to the needs of local people.

Sustain a vibrant and diverse market for services through commissioning.

To arrange an independent advocate for people who need supported to be as involved as possible in their assessment, planning, appeals or safeguarding.

Ensure those assessed as being in need of care and support have a care plan and a personal budget.

Activity 3

As above for the Children and Families Act 2014.

Resource:

Department for Education (2014) Young person’s guide to the Children and Families Act 2014:

(Learners should focus on the sections concerned with provision for children and young people with special educational needs or a disability.)

Personal budgets

Personal budget for individuals who have an EHC plan (education, health and care plan).

Co-production/citizenship

Children, young people and their parents are given more say about the help they get.

The Children’s Commissioner must show how they have taken on board the views of children in their work.

Choice and control

Children, young people and their parents are told what they need to know about their disability or special educational needs.

Children, young people and their parents are told what help they can get.

Children, young people and their families must be able to choose some of the help they need.

Role of individuals receiving care

To choose some of the help they get.

To provide feedback about the care they receive.

Role of professionals

To work with other professionals from a wide range of organisations, including education, health care and social care services, who work with children, young people and their families.

To carry out integrated assessments and develop integrated plans to meet education, health and social care needs for individuals up to aged 25.

Role of local authorities

Providing information about the help and support available.

Ensuring organisations work together.

Asking children, young people and their families what they think about the help they are given.

Activity 4

Ask learners to feed back and share their notes about what the legislation states regarding the role of the local authority and record collective responses. It should be apparent to learners that the local authority has the responsibility for health and wellbeing in their area and that it is expected to adopt and facilitate a personalised approach in order to meet this responsibility.

Ask learners to find out about how their local authority promotes personalisation in health and social care. They could do this by talking to professionals or local authority officers. They could also access and read local policy documents.

Activity 5

Ask learners to write up their notes into a report entitled: How is personalisation in health and social care underpinned by legislation?

Version 11© OCR 2016

Lesson Element

Unit 6: Personalisation and a person-centred approach to care

LO1: Understand personalisation in health and social care

Learner Activity

Understanding how legislation has embedded personalisation as the mainstream approach in health and social care

This lesson element will guide you in an exploration of the key legislation that facilitates personalisation in health and social care. Using documents that give practical guidance on the legislation, you will identify how legislation promotes and embeds the principles and practices of personalisation. You will demonstrate your understanding by drawing together your work into a written report that recognises how the key features of personalisation are enshrined in the law.

Activity 1

For this activity you will be exploring the implications of the Health and Social Care Act 2012 for the personalisation agenda. Your task is to read the suggested resources and make notes about how the Act connects to the following key features of personalisation:

  • personal budgets
  • co-production/citizenship
  • choice and control
  • role of individuals receiving care
  • role of professionals
  • role of local authorities.

Activity 2

For this activity you will be exploring the implications of the Care Act 2014 for the personalisation agenda. Your task is to read the suggested resources and make notes about how the Act connects to the following key features of personalisation:

  • personal budgets
  • co-production/citizenship
  • choice and control
  • role of individuals receiving care
  • role of professionals
  • role of local authorities.

Activity 3

For this activity you will be exploring the implications of the Children and Families Act 2014 for the personalisation agenda. Your task is to read the suggested resources and make notes about how the Act connects to the following key features of personalisation:

  • personal budgets
  • co-production/citizenship
  • choice and control
  • role of individuals receiving care
  • role of professionals
  • role of local authorities.

Activity 4

Feed back and share your notes about what the legislation states regarding the role of the local authority.

Find out about how your local authority promotes personalisation in health and social care. You could do this by talking to professionals or to local authority officers. You could also access and read local policy documents which will be available on your local council website.

Activity 5

Write up your notes into a report entitled: How is personalisation in health and social care underpinned by recent legislation?

Your report should have an introduction and conclusion. The main part of your report can be structured according to the headings you used to record your notes about the legislation.

Version 11© OCR 2016