BOOK: Support SECTION: Human Resources Practice Test-45 questions (CAPTAIN) OCFD.com

1.According to Human Resources SOPs (OPS/002), what is the protest period for written exams on the following business day after a test?

  1. 8am to 12pm
  2. 12pm to 4pm
  3. 1pm to 4pm
  4. 1pm to 5pm

2.According to Human Resources SOPs (OPS/003), when will the number of candidates to be promoted be announced?

  1. After completion of the test
  2. After closing of all review periods
  3. Before administering the test
  4. None of the above

3.According to Human Resources SOPs (OPS/002), which of the following is required to receive test scores from a promotional exam?

  1. Must be in uniform (in person)
  2. Must have photo ID (in person)
  3. Social security number and employee ID number (by phone)
  4. B or C

4.According to Human Resources SOPs (OPS/011), how many suggestions can be put on each suggestion form?

  1. 1
  2. 2
  3. 4
  4. No limit

5.According to Human Resources SOPs (OPS/003), what is required of candidates just prior to promotional testing?

  1. Sign in
  2. Check seniority points
  3. A & B
  4. None of the above are required

6.According to Human Resources SOPs (OPS/002), when is the protest period for written exams on the day of the test?

  1. 8am to 12pm
  2. 12pm to 4pm
  3. 1pm to 4pm
  4. 1pm to 5pm

7.According to Human Resources SOPs (OPS/001.1), which of the following are limitations for test questions?

  1. Limited to terminology that would encompass the job description and function
  2. Limited to procedures that would encompass the job description and function
  3. A & B
  4. There are no limitations for test questions

8.According to Human Resources SOPs (OPS/003), what must questions that arise during a test period be limited to?

  1. Content explanation
  2. Materials referenced
  3. Typographical errors
  4. B & C

9.According to Human Resources SOPs (OPS/001.1), within how many days of the release of new certified material will require that the "old" certified material be used for promotional exams?

  1. 30 days
  2. 45 days
  3. 60 days
  4. 90 days

10.According to Human Resources SOPs (OPS/006), when must an incentive pay form be filled out and submitted?

  1. To start pay
  2. To stop pay
  3. When incentive pay requirements are no longer met
  4. All of the above

11.According to Human Resources SOPs (OPS/001.1), who decides who the Certified Study Material Committee chairperson will be?

  1. Fire Chief and Union President cojointly
  2. Chief of Support Services
  3. Fire Chief or designee
  4. Chief of Operations

12.According to Human Resources SOPs (OPS/002), when are candidates allowed to review their answers for accuracy of grading only?

  1. After the closing of the adjustment review period
  2. Before the opening of the grade review period
  3. Before the closing of the protest period
  4. After all review periods have closed

13.According to Human Resources SOPs (OPS/001.1), where should subject matter for tests derived?

  1. from study material which is intended to educate on that specific subject
  2. from any study material which educates on the subject
  3. from outside sources that educate on the subject
  4. Any of the above

14. According to Human Resources SOPs (OPS/011), which of the following is TRUE in regards to submission of Suggestion Forms?

  1. Interoffice envelope containing the form is given to your Battalion Chief for delivery to Administration
  2. Interoffice envelope containing the form is given to your Battalion Chief for delivery to Human Resources
  3. Interoffice envelope containing the form is given to your Battalion Chief for routing to appropriate department
  4. None of the above are true

15.According to Human Resources SOPs (OPS/005), who processes Retirement Packets?

  1. Personnel Director
  2. IAFF Local 157
  3. Human Resources work section
  4. Chief of Support Services

16.According to Human Resources SOPs (OPS/001.1), which of the following would not be a testable change?

  1. Updates to existing SOP’s that correct spelling
  2. Updates to existing SOP’s that change the intent or specific procedures
  3. Updates to existing SOP’s that correct grammar
  4. All updates are NON-testable for the remainder of the study year

17.According to Human Resources SOPs (OPS/001.1), when is the yearly certified study material placed in the Human Resources SOPs?

  1. Last working day of June
  2. First working day of July
  3. Last working day of July
  4. July 15th

18.According to Human Resources SOPs (OPS/002), which of the following is a valid adjustment review period for a promotional test?

  1. 8am to 12pm the day the protest period closes
  2. 1pm to 5pm the day the protest period closes
  3. 8am to 12pm the day the grade review period closes
  4. 1pm to 5pm the day the grade review period closes

19.According to Human Resources SOPs (OPS/001.1), who determines if new SOPs or IFSTA manuals are added to certified study material for the following year?

  1. Chief of Support Services
  2. Human Resources Officer
  3. Fire Chief or designee
  4. Training Officers

20.According to Human Resources SOPs (OPS/005), where can retirement worksheets and checklists be obtained?

  1. Fire Administration receptionist
  2. District Officers
  3. Chief of Support Services
  4. IAFF Local 157

21.According to Human Resources SOPs (OPS/003), what is the length of the actual promotional test?

  1. 1 hour
  2. 1 1/2 hours
  3. 2 hours
  4. 3 hours

22. According to Human Resources SOPs (OPS/001.1), how many persons make up the Certified Study Material Committee?

  1. 3
  2. 4
  3. 5
  4. 6

23.According to Human Resources SOPs (OPS/002), when is the list of academy or assessment center candidates published?

  1. After the protest period
  2. After the adjustment review period
  3. After the closing of all review periods
  4. Within 90 days of the close of all review periods

24.According to Human Resources SOPs (OPS/011), who is notified of implementation of a suggestion by an employee?

  1. Fire Chief
  2. Chief of Support Services
  3. Human Resources Major
  4. Personnel Director

25.According to Human Resources SOPs (OPS/002), when can candidates review adjustments made to a test?

  1. 1:00 p.m. to 5:00 p.m. the day that the protest period closes
  2. After 5pm the following business day after the test
  3. During the Protest period from 12pm-5pm
  4. After the close of the adjustment period

26.According to Human Resources SOPs (OPS/001.1), in the event that one of the distracters used as a test question choice is inadvertently found in another source of study material, which answer shall be the correct answer in most cases?

  1. The material found in the other source of study material
  2. The material found in the study material referenced in the question
  3. Both answers will be accepted without protest
  4. None of the above

27.According to Human Resources SOPs (OPS/001), who is responsible for security of written/practical exam material and assessment center material?

  1. Chief of Support Services
  2. Every Training Officer
  3. Every Human Resources Officer
  4. Chief Human Resource Officer

28.According to Human Resources SOPs (OPS/011), which of the following forms of communication are acceptable for submitting suggestions for, but not limited to, procedures, equipment, services, work site operations, and safety?

  1. Email
  2. Memo
  3. Suggestion form
  4. Any of the above

29.According to Human Resources SOPs (OPS/001.1), questions asking the particulars of how firewalls are constructed should be taken from what IFSTA manual?

  1. Building Construction
  2. Forcible Entry
  3. Ventilation
  4. Any of the above

30.According to Human Resources SOPs (OPS/003), which of the following statements is TRUE?

  1. Reference to study material found in a question is NOT part of the question
  2. Reference to study material found in a question is part of the question
  3. Reference to study material found in a question is part of the question if subject is presented in multiple sources
  4. A & C are true

31.According to Human Resources SOPs (OPS/002), when does a candidate receive their graded answer sheet and the grading key (on transparency) for a promotional test?

  1. During the Adjustment Review Period
  2. During the Grade Review Period
  3. During the Protest Period
  4. After all review periods have closed

32.According to Human Resources SOPs (OPS/005), about how many weeks prior to the effective retirement date should an employee make an appointment with Human Resources?

  1. 3 weeks
  2. 5 weeks
  3. 6 weeks
  4. 8 weeks

33.According to Human Resources SOPs (OPS/008), who produces new vacancy announcements at the request of the Fire Chief and/or Deputy Chief of the respective division where the vacancy exists?

  1. Dispatch
  2. Human Resources
  3. Fire Chief
  4. District Officers of the respective section

34.According to Human Resources SOPs (OPS/003), until the last 5 minutes of a promotional test period, how often is the time remaining posted?

  1. Every 25 minutes
  2. Every 10 minutes
  3. Every 5 minutes
  4. Each minute

35.According to Human Resources SOPs (OPS/001.1), for test questions with subject matter listed in multiple sources, which of the following materials has precedence?

  1. OCFD SOP manual
  2. IFSTA manual
  3. Internet resources
  4. None of the above take precedence over the other

36.According to Human Resources SOPs (OPS/002), which of the following is a valid grade review period for a promotional test?

  1. 12pm to 4pm the day the adjustment review period closes
  2. 1pm to 5pm the next business day after the adjustment review period closes
  3. 8am to 12pm the next business day after the adjustment review period closes
  4. 8am to 4pm the day the adjustment review period closes

37.According to Human Resources SOPs (OPS/001.1), test construction guidelines are to assist which of the following?

  1. Those persons who have the task of making up the test questions
  2. Those persons who are preparing for a promotional examination
  3. Those persons who are called upon to decide protests about disputed exam questions
  4. All of the above

38.According to Human Resources SOPs (OPS/003), under what circumstances can individuals leave the testing room before expiration of the time length of the test?

  1. If exam consists of multiple sessions
  2. By unanimous vote taken for individuals to leave the room after completion of a single session test
  3. Under no circumstances may individuals leave prior to the test period
  4. A or B

39.According to Human Resources SOPs (OPS/001.1), when does the S.O.P. Committee meet to review the certified study lists for possible revisions?

  1. Prior to the month of July
  2. Prior to the month of June
  3. Monthly
  4. Quarterly

40.According to Human Resources SOPs (OPS/002), during what test period must the candidate sign out a copy of the test for review?

  1. During the protest period
  2. Prior to the protest period
  3. After the closing all review periods
  4. None of the above

41.According to Human Resources SOPs (OPS/003), the Human Resources Officer administering the test is responsible for which of the following?

  1. Pencils
  2. Scratch paper
  3. Stop Watches
  4. All of the above

42. According to Human Resources SOPs (OPS/001), which of the following is NOT considered public record?

  1. Material pertaining to hiring
  2. Material pertaining to promotions
  3. A & B
  4. Both A & B are public record

43. According to Human Resources SOPs (OPS/007), Human Resource work section recruits new firefighters who exhibit which of the following attributes necessary to enhance the level of service that we currently provide for our citizens of Oklahoma City?

  1. Intellectual attributes
  2. Emotional attributes
  3. Physical attributes
  4. All of the above

44. According to Human Resources SOPs (OPS/011), where is the “routing box” located on the Suggestion Form?

  1. Back of the form
  2. Front of the form
  3. Both A and B
  4. There is no routing box, a separate paper is required for routing to the appropriate department

45.According to Human Resources SOPs (OPS/002), how must protest be submitted in regards to promotional exams?

  1. Verbally (in person) with Assistant Chief of Support Services
  2. In writing to the Assistant Chief of Support Services
  3. Verbally (in person) with Officer Deputy Chief of Support Services
  4. In writing to the Officer Deputy Chief of Support Services

Answer Sheet
1 / 31
2 / 32
3 / 33
4 / 34
5 / 35
6 / 36
7 / 37
8 / 38
9 / 39
10 / 40
11 / 41
12 / 42
13 / 43
14 / 44
15 / 45
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Answer Key
1 / A / 31 / B
2 / C / 32 / B
3 / B / 33 / B
4 / A / 34 / C
5 / C / 35 / A
6 / D / 36 / C
7 / C / 37 / D
8 / C / 38 / B
9 / D / 39 / A
10 / D / 40 / A
11 / C / 41 / D
12 / A / 42 / C
13 / A / 43 / D
14 / A / 44 / A
15 / C / 45 / D
16 / B
17 / B
18 / B
19 / C
20 / A
21 / B
22 / D
23 / C
24 / C
25 / A
26 / B
27 / C
28 / D
29 / A
30 / A

Page 1 of 7 Unauthorized Duplication Prohibited FireNotes® 2005 (revised 3/19/05)

Disclaimer: These test questions were created for informational purposes and are not actual promotional exam questions. They are designed to assist in studying the OCFD SOPs. These questions are in no way related to, or approved by the City of OKC. FireNotes®.com, OCFD.com, and Mike Nikkel are in no way liable for any errors in content, grammar, or other errors. Use at your own risk.