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Best Practice – Flu

  1. Ensure that all members of staff understand the service
  2. Ensure that all members of staff ask everyone if ‘they have had a flu jab this year’. Offer free and private. ‘Protect the whole family’
  3. Proactively recruit eligible patients using your PMR, a search will tell you who suffers from long term conditions. Ring them up and ask have they had a flu jab and if not suggest they come and have one in the pharmacy, similarly when dispensing prescriptions, or OTC sales
  4. Use all your point of sale show material; put poster in the window
  5. Good idea – poster – ‘Flu Jab Clinic here today – no appointment necessary’
  6. Flu badges – if your staff have make sure they them wear them
  7. Include flu leaflets in prescription bags
  1. Put posters in surrounding community groups eg gyms, community centres
  1. The staff are responsible for recruiting into and running the service and pharmacists checks and jabs (time management)
  1. Ensure trained flu pharmacists are available, working extended hours eg late night, weekends
  2. Ensure you have flu jabs in stock
  3. If you have web page or internet, promote the service
  4. If you do health promotion – use this to promote winter health and flu jabs

NB: Pharmacy needs to prove that we are successful in this service. This will impact the future of this service, this year and future years.

GP’s should receive notification within 24hr. The practice can be notified by email if they give NHSE permission to share the practice email address with PharmOutcomes or they will receive a paper copy of the NHS GP Notification Form. This is a designated NHS form and cannot be amended to include more information

“North Cheshire, St Helens & KnowlseyLPC –

Looking After Pharmacy: Looking After Patients”