Saravanan Kaliappan

B 12-02, Palm Court, Brickfields, Jalan Berhala, 50470 – Kuala Lumpur, Malaysia

Contact Information

Home: +60.3.2273 0179 / Mobile: +60.19.3852470
Office: +60.3.23323333 / Email:

Other Information

  • Indian National
/
  • Married

Profile

Over 8 years of experience in the field of software engineering,which coversall the components of the software deliverylifecycle, software requirements workshop, system designing, software development, system integration, software testing, end-user training, technical and business documentation and support

PlatformsHP Unix
Windows NT/XP / Skill SetDatabase Administration(Oracle)
Unix Programming (HPUX)
Microsoft Technologies
BusinessKnowledgeTelco CRM Solutions
Large Data Warehouse
ETL Solutions
Product demonstration and Technical support for customers and end-users
Technical Training & Handover / Programming Knowledge & ExperienceOracle DBA, PL-SQL, Pro*C,
Database Performance Tuning (Oracle),
Clarify CRM, Arbor/Kenan FX Billing System.
Unix shell scripts,
Informatica
Crystal Reports and Brio Reports
Areas of InterestCRM Solutions
Data Warehouse,
ETL Solutions / Personal StrengthsPro-active team member
Open to explore & learn new skills in short time
Strong believer of team strength

Trainings Obtained

  • Oracle 9i Database Administration – 3 Weeks Full-time Course in Year 2004

Oracle Corporation, Malaysia.

Sponsor Hewlett-Packard Consulting, Malaysia

  • Informatica – One week Full-time Course in Year 2004

Info-Alchemy Corporation, Philippines, conducted in Malaysia.

Sponsor Hewlett-Packard Consulting, Malaysia

Certifications

  • Oracle 9i – Oracle Certified Associate (OCA)

Work Experience

  • Adnit Resources Sdn Bhd. Kuala Lumpur, Malaysia (Sep 2000 – Till Date)

Senior Consultant for Hewlett Packard Consulting & Integration, Malaysia,

  • ADN International Pte. Ltd., Singapore (Feb 2000 – Aug 2000)

Technical Consultant for Hewlett Packard Consulting & Integration, Malaysia,

  • The Fourth Dimension I.T.Co. W.L.L. Safat, Kuwait (Oct 1998 – Mar 1999)

Programmer.

  • Shri Lakshmi Computers, Madurai, India (Dec 1993 – Sep 1998)

Freelance Consultant.

Education

  • ArulmiguKalasalingamCollege of Engineering, MaduraiKamarajUniversity, Madurai, India

B.E., Computer Engineering, June 1990.

Awards

  • 2005: Recipient of Appreciation Awardfrom HP Consulting, Malaysia for the outstanding contribution for the Kenan Integration.
  • Got Appreciation from Managing Principal, Enterprise Application Services, Hewlett Packard for the in-depth technical knowledge in the CRMS project.

Experience Summary

  • 6 years of Telco industrial experience and worked on the following Telco productsfor all the major Telcos in Malaysia. (Telekom Malaysia, Celcom Malaysia, Digi Telecommunications)

Large Data Warehouse Implementation

Arbor, Kenan Billing Systems

Operational Data Store Solutions

ETL Solutions

Marketting Decision Support System

Complaint Management System

New Billing System - Porting

  • 6 months functional experience in a company which is one of the key internet service provider in Kuwait.
  • More than 4 years of part-time freelance experience involved in medium sized projects using Visual Basic, MS Access and Crystal Reports in Madurai, India.

Experience Details

OrganizationHewlett Packard Consulting, Kuala Lumpur, Malaysia

DesignationSenior Consultant

ClientCelcom Malaysia Sdn. Bhd.

ProjectPrepaid ODS

EmployerAdnit Resources Sdn Bhd.

DurationNov 2005 – Till Date

Team Size5

EnvironmentOracle 10g, Cognos, HPUX, PL/SQL

A ODS system to provide the business with day-to-day operational reports

Role

  • Identifying the data sources and design the data extraction with data mappings
  • Design the ETL module

OrganizationHewlett Packard Consulting, Kuala Lumpur, Malaysia

DesignationSenior Consultant

ClientCelcom Malaysia Sdn. Bhd.

ProjectKenan Billing System – External Systems Integration

EmployerAdnit Resources Sdn Bhd.

DurationFeb 2004 – Oct 2005

Team Size10

EnvironmentOracle 9i, HP-UX, PL/SQL, Arbor-Kenan Billing System, Clarify CRM

A Major billing system upgrade resulting in major changes in the external systems of this leading mobile service provider in Malaysia.

Role

  • One of the key consultant involved in the external systems integration.
  • Handling the ETL portions for the major systems like CRM, ODS, Clarify

OrganizationHewlett Packard Consulting, Kuala Lumpur, Malaysia

DesignationSenior Consultant

ClientTelekom Malaysia Sdn. Bhd.

ProjectSMART 2– Complaint Management System

EmployerAdnit Resources Sdn Bhd, Malaysia

DurationAugust 2003 – Dec 2003

Team Size10

EnvironmentOracle 9i, HP-UX,HP Process Manager, PL/SQL

SMART 2 is an enhanced version of SMART to manage additional complaints from the Telekom’s Data Services. Rather SMART handles only the Telephony and Maypac related complaints.

Role

  • Handle the data requirements which involves Telekom’s Legacy systems.

OrganizationHewlett Packard Consulting, Kuala Lumpur, Malaysia

DesignationTechnical Consultant

ClientCelcom Malaysia Sdn. Bhd.

ProjectCustomer Relationship Management System (CRMS)

EmployerAdnit Resources Sdn Bhd , Malaysia

DurationSeptember 2001 – July2003

Team Size30

EnvironmentOracle 8i, PL/SQL,, Pro*C, Constellar, SLP

A complete CRM solution implementation

Including CallCenter Integration, Campaign Management, Churn Management, Fraud Management System, Bad Debt etc.

Role

  • Involved in the ETL process
  • Delivered the most efficient solution to meet the data requirements on time

OrganizationHewlett Packard Consulting, Kuala Lumpur, Malaysia

DesignationTechnical Consultant

ClientCelcom Malaysia Sdn. Bhd.

ProjectMarketting Decision Support System(MDSS)

EmployerAdnit Resources Sdn Bhd , Malaysia

DurationMar 2000 – Dec 2000

Team Size5

EnvironmentOracle 8, HP-UX, PL/SQL, Shell Scripts,

A datawarehouse system catering both postpaid and prepaid.

Role

  • Key person involved in the development and implementation.

OrganizationThe Fourth Dimension I.T. Co. W.L.L. Kuwait

DesignationProgammer

ProjectInternet Management System

DurationOct 1998-Mar 1999

Team Size3

EnvironmentVisual Basic, Crystal Reports, MS-Access

Software developed to maintain the internet users and their accounts..

Role

  • Involved in the design and development.

Resume: Saravanan KaliappanPage 1 of 3

Updated: February 24, 2006