ASSOCIATION OF HEALTHCARE INTERNAL AUDITORS (AHIA)

ALTERNATIVE EDUCATION COMMITTEE (AEC) CONFERENCE CALL

Wednesday, September 1, 2009

MINUTES

A conference call of the Alternative Education Committee (AEC) of the Association of Healthcare Internal Auditors (AHIA) was held at 1:00 p.m. Central Standard Time on Wednesday, August 19, 2009.

PARTICIPANTS:

Joel Lamm - Chair

NorthShoreUniversity HealthSystem

Rachael Simons

CoxHealth

Sarah Fletcher

Kaiser Permanente

Darren Skolnick

KPMG

GROUP FEEDBACK ON CAPTUS PRESS

  • E-Learning Product:
  • Quality of training website and HIA module were both good
  • 3 of 3 AEC members who responded had encountered various technical problems, e.g:

Could not get RealPlayer to run

Loss of audio and/or video after pausing a training module

  • Pricing Clarification:
  • Minimum requirement of 100 registrants/yr per course is a 3-year commitment
  • AHIA mustreimburse Captus for any annual shortfall (# students <100) x (fixed charge)

Fixed charge = ($12 basic fee + $8 flat fee + ($6 x hrs of multimedia))

FOLLOW-UPS FROM AUGUST 12, 2009 AEC MEETING

  • Classroom audio recording fees:
  • Joel reported that Captus’sfees for producing audio recordings would not be cost effective due totravel expenses and professional quality recordings were not needed
  • David indicated that AHIA’s A/V dept. could provide cost effective audio recordings
  • NASBA fees for certifying continuing education (CE) credits:
  • David did not have specifics on NASBA fees but said they might already be covered in AHIA’s Webinar delivery arrangement

Alternative Education Committee Conference Call

Wednesday, August 19, 2009

Minutes – Page 2 of 3

  • Enrollment statistics:
  • Sally emailed statistics on the AHIA’s 6 most popular classroom courses to the group
  • Due diligence research on E-Learning vendors:
  • Darren reached out to the IIA and e-mailed AEC members the following info:

Contact information for IIA point person on E-Learning

Contact info for 2 potential vendors referred by IIA: SmartPros and Skills Soft

Pdf. brochures on Skills Soft’s E-Learning product (“Dialogue”)

Names of several other vendors who, after inquiry, appeared less of a fit for AHIA

  • Darren is awaiting additional info regarding SmartPros’sE-Learning products and svcs
  • Joel is awaiting a call back from Protiviti KnowledgeLeaderregarding opportunities topartner on E-Learning

GROUP DISCUSSION POINTS

  • Clarification of AHIA’s Service Needs:
  • David indicated that AHIA has the following preferences:
  • E-Learning course registration handled by AHIA
  • Server hosting and maintenance handled by E-Learning vendor
  • Joel asked if the E-Learning site must have the same “Look & Feel” as the AHIA’s site; David said that he will ask the Board
  • Joel asked if the AHIA had staffing capability to handle in-house content conversion and David indicated that adequate staffing for this did not currently exist and was not addressed in his company’s contract. However, he said the contract could be amended and the door should be kept openfor this option.
  • Joel said that he had assumed David and Sally were AHIA employees and requested clarification. David explained that he and Sally work for an association management firm to whom the AHIA outsourcesmgmt functions
  • David said that there may be a need to use multiple E-Learning vendors
  • Selection of Courses for E-Learning:
  • The enrollment statistics sent by Sally on AHIA’s 6 most popular classroom courses were discussed and it was noted that 4 of 6 dealt with the bottom line, i.e. revenue recovery or cost effectiveness. Therefore, the group agreed that the first course selected for E-Learning should relate to bottom line improvement. Sally said that she would e-mail PowerPoints of the top 3 courses for evaluation by the group.
  • Rachel suggested using a product such as “Survey Monkey” to conducta member survey of E-Learning preferences. The discussion was inconclusive.
  • Audio recording of training sessions was discussed. The group agreed that AHIA should take advantage of the upcoming conference to record select sessions for subsequent use in content conversion.
  • Vendor Evaluations:
  • Joel suggested utilizing a template for comparing vendors. The group agreed and Joel said that he would develop/distribute one.

Alternative Education Committee Conference Call

Wednesday, August 19, 2009

Minutes – Page 3 of 3

  • David said that he would send out the weblinks of 3 potential vendors who exhibited at a recent training conference he had attended.
  • Next Meeting:

The next conference call of the full Education Committee (including all subcommittees) will be held on Thursday, August 27, 2009, at 10:30 a.m. Central Standard Time.

NEXT STEPS

ITEM / TASK / DUE DATE / RESPONSIBLE PARTY
1 / Develop a template for comparing pros and cons of potential E-Learning vendors. Distribute draft to AEC members. / 8/26/09 / Joel Lamm
2 / E-mail PowerPoints of the 3 most popular classroom courses from AHIA conferences and seminars to AEC members:
1)Ten Value Added Audits – Bringing in the Money (87 attendees)
2)Better, Faster, More Cost-Effective Healthcare Audits (76 attendees)
3)Strategies for Performing High Value Revenue Cycle Audits (72 attendees) / 8/26/09 / Sally Kittredge
3 / (a) Confirm whether NASBA fees for certifying CEs are already covered in AHIA’s webinar delivery arrangement. (b) If they are not, obtain fee schedule. / tbd / David Stumph
4 / Follow-up with the AHIA’s Board to find out if the E-Learning site must have the same “look & feel” as the AHIA site. / August Board Meeting / David Stumph
5 / E-mail weblinks of 3 vendors from recent training conference. / 8/26/09 / David Stumph

ADJOURNMENT

The meeting was adjourned at approximately 1:45 PM CST.

Respectfully,

Joel A. Lamm

Chair