Assessment & Therapy Services Administrator

Recruitment Pack

Assessment & Therapy Services Administrator

January 2017

Dear Applicant,

Thank you for your interest in the Assessment & Therapy Services Administrator post at Family Futures. This is an exciting opportunity to join a pioneering organisation and fulfil a key role in the Assessment & Therapy Services team. We recruit people that not only have the highest level of skills in their area of expertise, but,most importantly, have a passion for working with people.We look for applicants who want to work as part of a team and have a desire to be part of a service that is constantly striving to do better. Family Futures has been at the forefront of providing post-adoption support for families. It has an international reputation as a centre of excellence for its assessment and treatment programmes andits work with children who are developmentally traumatised and have attachment difficulties. Our integrated, multidisciplinary team provides a therapy programme based upon a neurosequential approach to treating traumatised children, which helps them to organise a sense of themselves and their ways of managing the world and relationships.

I have pleasure in enclosing the recruitment pack which includes the following:

Job description and person specification
Application form
Terms and conditions
Our history, vision and mission
Organisational structure
Equal opportunities statement and monitoring form
Safer recruitment and DBS statement

Please complete the application form making sure you address the points on the person specification. Also, please fill in the equal opportunities monitoring form to support us in implementing and monitoring our equal opportunities policy. The form will be separated from your application form on receipt.

Your application form should be typed and you should attach a current CV accounting for all gaps in employment. Please email your completed application form to Paul Todd, HR Assistant, midnight on Sunday 19th February 2017. Alternatively, to send your application by post or fax,mark ‘private & confidential’ and send to Family Futures CIC, 3 & 4 Floral Place, 7-9 Northampton Grove, London N1 2PL, or fax to 020 7704 6200.Further information about our organisation can be found on our website:

Interviews are scheduled to take place on Friday 3rd March 2017. Please note that due to diary constraints we are unable to re-schedule interviews for individual candidates. We carry out face to face interviews only.

Good luck with your application and we look forward to hearing from you.

Kind regards

Deborah Prosper, Agency Administrator

Assessment andTherapy Services Administrator

______

Job Description

Hours:

Monday to Friday 9.00 am – 5.00 pm with 30 minutes unpaid lunch break and lunch provided.

Salary Scale:

£20,000-£25,000

Responsible to:

Assessment Services Manager/Principal Clinical Psychologist

………………………………………………..

Therapy Services Duties:

To report to and work with the Assessment Services Manager/Principal Clinical Psychologist
To contribute to the efficient running of the Assessment and Therapy Service
To provide admin support to the Assessment and Therapy teams
To maintain the Assessment and Therapy Service electronic filing system and keep it updated.
To assist with mail outs, typing tasks, photocopying and scanning
To maintain an accurate log of IT equipment
To manage and maintain the camera system
To regularly check, restock and tidy the therapy rooms and office space
To maintain stationary supplies and liaise with the Facilities Co-Ordinator in ordering more
To unload the dishwasher upstairs and keep the kitchen area tidy
To photograph and keep neat records of art work
To transfer photos and videos from cameras onto the system to assist in organising service user evaluations and provide an analysis
To book travel and accommodation
To manage and maintain the archive system
To manage the compliments file
To schedule internal meetings in the shared diary i.e. management meetings, referral meetings, Duty Manager and Assessment and Therapy Service supervision slots.
To monitor and track initial enquiries
To organise and schedule consultations in the diary
To organise assessments as delegated by the Assessment Services Manager/Principal Clinical Psychologist
To send out assessment and treatment packs
To score assessment and re-assessment questionnaires
To book assessment and treatment programmes in the diary and co-ordinate dates with families and therapy team members
To write up psychometric questionnaires and background information into assessment reports and monitor the completion of reports
To distribute reports to families, the therapy team and professionals
To assist in the completion of update reports, risk assessments and closing summaries
To liaise with Local Authorities, Health Authorities and other agencies
To update the referral notes for Monday mornings referral meeting
To put together costing proposals
To send and track funding contracts for signature
To log and track any safeguarding, notifications, care and control and risk assessment referrals
To carry out any reasonable ad-hoc requests of the Assessment Services Manager/Principal Clinical Psychologist.

Reception Duties (in the absence of the Facilities Co-Ordinator):

To answer incoming calls and pass on messages in a timely fashion
To greet visitors at reception, sign them in and prepare refreshments
To keep the reception / kitchen area tidy and keep the magazine rack and fruit bowl fully stocked
To load and unload the dishwashers
To sign for food deliveries and put the items away
To keep the assessment and therapy rooms neat and tidy
Photocopying and scanning documents.

Assessment and Therapy Services Administrator

Person Specification

Qualifications:

Degree or equivalent skills and experience

Experience:

Some administration experience.

Knowledge:

Knowledge of office systems.

Skills:

To be competent in using computers and Microsoft office to a basic level
Able to type a minimum of 30 words per minute
Good grammar and spelling skills
An ability to proof read
Good telephone skills
Good at relating to children and adults
Multi-tasking and flexibility.

Manner of Work:

Adhere to Family Futures’ policies and procedures in respect of equal opportunities, health & safety, safeguarding children and client service satisfaction.
Adhere to the regulations and standards for Voluntary Adoption Agencies
Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and Family Futures’ confidentiality standards.

Values:

To show respect and an enthusiasm for the work of Family Futures and its clients
To show respect to all staff at Family Futures.

CONFIDENTIAL

APPLICATION FOR EMPLOYMENT

POSITION APPLIED FOR:
Return form to to whom all queries should be addressed. / Please state where you saw the advertisement for this post:
1.PERSONAL DETAILS: (Please click the box next to the option you wish to fill.)
Mr Mrs Miss Ms Dr Other
Surname: / Forename(s): / Previous names:
Address: / Postcode:
Home Tel: / Mobile: / Email:
2. EDUCATION AND TRAINING (please note original certificates will be required and verified before start of appointment)
Schools attended:
School Name / Date from / Date to / Qualifications
Colleges / Universities attended:
College / University name / Date from / Date to / Qualifications
Any current training/courses attending /Other training attended:
Course title / Place of study / Dates of course / Award (if any)
3. PRESENT OR MOST RECENT EMPLOYER
Name of employer: / Address:
Job title: / Dates of appointment: / Scale/Grade and present annual salary:
Please specify in £ per annum
Outline below your main duties and responsibilities in relation to this post:
Reason for leaving:
Current notice required:
4. PREVIOUS EMPLOYMENT– Including full time, part time and any voluntary work.
Please start with your most recent employer and use a separate sheet if needed making sure that you number the sheets clearly. Please include start dates where possible and if these are unknown the month will suffice. Please account for any gaps in employment and state reasons for leaving. A current copy of your Curriculum Vitae should be attached; again please explain any gaps in employment.
Dates to and from
(month & year) / Name & address of employer / Job Title / Wages/salary / Reason for leaving
5. REFERENCES
Please list names, addresses, telephone numbers and email addresses of two referees from whom we may obtain references, one of whom must be your current or most recent employer. If the role for which you are applying falls within the definition of Regulated Activity under the Safeguarding of Vulnerable Groups Act 2006 and as amended by the Protection of Freedoms Act 2012, and you have worked with children and/or vulnerable people either currently or in the past, at least one of these two referees must have working knowledge of your most recent work with children and/or vulnerable people. (This will not usually apply to administrative roles.)If your application is successful, we reserve the right to contact both referees for verification. References from relatives or friends writing solely in the capacity of friends will not be accepted.
Name:
Address:
Tel No:
email:
Position Held:
Please state the context in which this person is known to you:
May we approach them prior to interview? YES/NO / Name:
Address:
Tel No:
email:
Position Held:
Please state the context in which this person is known to you:
May we approach them prior to interview? YES/NO
6. LEISURE – please state any sports, hobbies, pastimes etc.:
7. CRIMINAL RECORD
Due to the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act (Exemptions) Order 1986 and the Home Office procedures on disclosures of information concerning convictions also applies. A police check is therefore carried out by Family Futures in accordance with Part V of the Police Act 1997. The successful applicant will be required to provide a DBS check. An Enhanced Disclosure from the DBS will be required if the role involves regular activity with children and young people. The DBS checks will be repeated every three years in compliance with Adoption support Agency legislation.
Have you ever been convicted of a criminal offence? If none please state:
If you have, please provide dates and nature of conviction(s). Either state on the form that you have a conviction and that you will be happy to discuss it if selected for interview, or prepare a written disclosure statement that can be sent with the application form. If you decide to send a disclosure statement, you should enter on the application form that you are sending a disclosure statement under a separate cover. The statement should be sent in a sealed envelope which is marked confidential and states your name and details of the post for which you are applying.
8. GENERAL EXPERIENCE AND FURTHER INFORMATION
Please use this section to tell us how you feel you meet the requirements of the post by addressing each point on the Person Specification. Give as much information as necessary to demonstrate the skills, experience and knowledge you have gained. This could include voluntary work, leisure interests and any other activities that you consider relevant to this work. Please continue on a separate sheet if necessary.
9. DATA PROTECTION NOTIFICATION
Please read this carefully before signing your application
Data Protection notification
The information you have provided in completing this application form will be used to process your application for employment. Family Futures will keep the information you have supplied confidential and will not divulge it to third parties, except where required by law, or where we have retained the services of a third party representative to act on your/our behalf.
AUTHORISATION: I have read the Data Protection notification and understand and agree to the use of my personal data in accordance with the Data Protection Act 1998.
Signed:……………………………………….. Date: ……………………………………..
10. DECLARATION
I certify that the information provided is correct and agree that they should form part of the basis of my engagement. I authorise Family Futures to check the information that I have supplied. I understand that falsification of qualifications or information may lead to dismissal without notice.
Signed:……………………………………….. Date: ………………………………………..

Family Futures – Terms and conditions

Post / Assessment & Therapy Services Administrator
Salary / £20,000-25,000 per annum
Probation period / Six months
Work pattern / Full time, 37.5 hrs per week
Contract / Permanent
Annual leave / Paid leave entitlement is 22 days per annum. For employees who have completed three years’ continuous service an additional day of annual leave will be accrued for each year of continuous service for the next five years. The maximum total of additional holidays for continuous service is five days.
The leave year runs from 1 April – 31 March.
Pension / You will be auto enrolled into our pension scheme which comes into force on 1 July 2017. Contributions will be as follows:
Family Futures / Employee
1.0% of your qualifying earnings until September 2017 / 0.8% of your qualifying earnings until September 2017
2.0% from October 2017 to September 2018 / 2.4% from October 2017 to September 2018
3.0% from October 2018 / 4.0% from October 2018
Additional benefits /

Interest free season ticket loan
Interest free cycle loan

Location / The post holder will be based at 3 & 4 Floral Place, 7 – 9 Northampton
Grove, London N1 2PL

Family Futures – Our History, vision and mission

Our history

Family Futures was founded as an adoption support agency (ASA) in 1998 by Jay Vaughn and Alan Burnell, who continue to manage the organisation, and an adoptive parent. Their vision was to create a dedicated service for the contemporary, adoptive family.Since it was set up Family Futures has become a world-class centre of excellence in providing assessment and treatment programmes for traumatised children and their adoptive families. It also has anoutstanding Ofsted rating. The organisation is now registered as an independent adoption agency. Since its conception, Family Futures’ service has evolved to embrace foster families and special guardianship arrangements. Our overarching concern today is to provide traumatised children in permanent placements the most effective assessment and therapeutic support based on neuro-scientific research and theory.

Our vision

We positively make a difference to all of those who come into contact with us.

Our mission

To improve the lives of children who have not been given the best start in life – by finding them new, secure families; by working with families to help them parent traumatised children differently, and by providing leading edge training and development to parents and health care professionals – to create happier family environments for today, tomorrow and beyond.

Our values

Friendly, fun and approachable

Aspire to be the best we can, always striving to improve on what we do

Motivated by making a difference, not by making money

Invest in our people – they are what make us who we are

Listen attentively and respond accordingly

You are what’s important - we don’t take the one size fits all approach

Our model

Family Futuresspecialises in providing assessment and therapy programmes for children who have been traumatised in their birth families and, as a result of this developmental trauma, present with a myriad of difficulties. Alongside this, due to the trauma occurring within the context of the parental relationship, children also present with attachment difficulties that prevent them forming secure, trusting relationships with their adoptive, foster or special guardianship carers.

Family Futures’ model is called Neuro-Physiological Psychotherapy (NPP). This is an integrative approach that combines high levels of work with parents, Sensory Integration, Somatic Experience, Theraplay, Dyadic Developmental Therapy, Art Therapy and therapeutic Life Story techniques that together address the neuro-physiological and psychological damage that comes about as a consequence of the early developmental trauma. The model aims to meet the developmental needs of the child and considers how these were missed during the child’s earlier experience of care and aims to redress this absence with their adoptive parents. Together these approaches help to organise a child's sense of themselves and their ways of managing the world and relationships.

Our services

Family Futures provides an integrated, multi-disciplinary assessment and therapy service incorporating a variety of techniques and practices including sensory integrationand Theraplay.All our work is based on evidence from medical research, scientific study and clinical experience.We offer three main services:

i-Adopt – An adoption service for people wishing to adopt and children needing to be adopted
An integrated, multi-disciplinary neuro-sequential assessment and treatment service for children who have been developmentally traumatised, designed to enable them to form secure attachments to the families currently caring for them
Training Courses - Family Futures has a distinguished reputation in providing first class and innovative courses for professionals, adoptive parents and carers.They include courses, workshops and conferences on the latest developments for practitioners working with traumatised children and their families. We also offer a consultancy service for local authorities and agencies which require advice from experts in the field of family placement and child therapy.

Our success

Family Futures has become a world-class centre of excellence in providing assessment and treatment to children who have been developmentally traumatised, with an outstanding Ofsted rating. We have a strong team of professionals across a broad range of disciplines.Tucked away in a corner ofCanonbury in a 19th century building, we offer a safe space for children who have experienced early developmental trauma treatment via our own treatment service called Neuro-Physiological Psychotherapy (NPP).