M.N.MOTHIRAM
Mobile: +973-39636719
E-mail:
Aspiring towards senior level techno-commercial assignments in Project Planning & Management entailing Installation & Commissioning/Service Support with a frontline organization.
PROFESSIONAL ABRIDGEMENT
ü Bachelor of Engineering (Electronics & Communication Engineering) with 9 years of extensive & enriching experience in project execution, after sales support, CRM.
ü Currently associated with G4S Security Services (Bahrain) W.L.L. as Projects Engineer.
ü A proactive leader & planner with expertise in strategic planning, market plan execution account management with skills in P&L management, competitor, market analysis & staffing.
ü Extensive experience in project planning and management, budgeting, contract management, co-ordination, resource planning, interaction with Government Bodies etc.
ü Exemplary relationship management, communication skills with the ability to network with project members, consultants, contractors, and statutory agencies with consummate ease.
ü Experienced in marketing of CCTV SECURITY SYSTEMS, and in supporting Networking and Computer Hardware trouble shooting, Public Addressing System, Amplifier, Speakers and the Production of the same.
ü Good Knowledge in Networking Concepts in general and specifically string in IP addressing, Sub netting.
PERSONAL DETAILS
Date of Birth : 9th August, 1975
Marital Status : Married
Nationality : Indian
Languages : English, Telugu, Tamil & Hindi
Passport Number : F3153290
AREAS OF EXPERTISE
TECHNICAL:
Project Planning & Management:
Þ Establish time span of project execution as per client specifics.
Þ List down the resource needs for projects, after considering the budgetary parameters set.
Þ Monitor/Discuss project status; review during the course of periodic project review meetings.
Þ Initiate procurement of materials to inventory management & ensure supply of materials at the Site on time for the work to progress smoothly.
Þ Payment follow-ups & collection, checking up systems.
Contract Management:
Þ Evaluation of contractor’s bids, techno-commercial discussion & finalisation of contract.
Þ Co-ordinate with client and consultant, purchases, finance.
Þ Settlement of all techno-commercial disputes / clarifications during execution of project.
Þ Prepare contract budgets & ensure that the same is not exceeded.
Þ Settlement of disputes with clients, contractors, Govt. and statutory bodies.
Installation & Commissioning:
Þ Overseeing the installation & commissioning of all equipment in sub-stations, commissioning and testing of the plant equipment and removing technical errors in their functioning.
Þ Testing of functioning of equipment and removing technical errors in the functioning.
Product Development:
Þ Oversee operations for improvement in existing products and services delivery based on market trends & requirements.
Þ Co-ordinate the entire process of products and service delivery including requirement analysis, finalizing specifications, engineering, procurement, supply etc.
FUNCTIONAL:
Service Support:
Þ Assisting in the entire service/ maintenance function & co-ordinating with the customer service team for providing proactive maintenance solutions.
Þ Tracking daily complaints, ensuring proper manpower and route planning to ensure lesser response time and faster speed of service.
Þ Identifying areas of improvement and recommending process modifications to enhance operational efficiencies.
Þ Analysing the nature of faults and take follow up actions to provide quality feedback of the product from the field.
OCCUPATIONAL CONTOUR
Oct’05–Dec’05 with G4S Security Services (Abudhabi) L.L.C as Project Engineer.
F Promoted as Projects Engineer and Posted in Bahrain Operations.
Since Jan’06 with G4S Security Services (Bahrain) W.L.L as Projects Engineer/Assistant Service Manager.
Accomplishments:
Customer Relationships
Þ Focus on customer needs and satisfaction
Þ Provide a pro-active approach to client complaints, incorporate a system to keep track of
progress until conclusion
Þ Identify, evaluate and aim to satisfy customer needs in a cost efficient manner, which is
in compliance with legislative and industry requirements relevant to our activities and
which will reflect positively on the company.
Operations
Þ Maintain daily contact with the Service Department and monitor outstanding job
progress
Þ Undertake site surveys or evaluations of systems and sites as required produce
necessary reports or simple schematics to support findings
Þ Check and update maintenance contracts
Þ To prepare maintenance schedules, risk assessments and method statements.
Þ To be aware of contractual requirements and ensure that they are being met
Þ Liaise with supervisors and deal with the day to day requirements and logistics that
present them.
Þ Responsible for project targets
Reporting
Þ To produce accurate weekly, monthly and yearly reports and statistics in respect of the
service and maintenance division
Þ To report back to the management team figures for the service and maintenance
division
Þ Review current contracts
Þ Oversaw designing and printing of Access cards.
Þ Provide a Management element to the Service team to ensure ordering,
contract routines, invoicing and tasks under the admin remit are executed and identify any
areas of improvement
Business Development
Þ Responsible for monitoring execution of projects
Þ Supervise and assist colleagues with the preparation and presentation of tender
submissions
Þ Identify key targets, agree plan to develop key relationships and grow the business ie
introducing new products & services to existing customers
Projects handled:
Þ Behbehani Motors-Access Control system, Citibank-CCTV, HSBC-CCTV & US Embassy-Intruder Alarm
Sept’01-Sept’05 with Lookman Electroplast Industries Limited– INDIA as Service/Project Engineer.
Accomplishments:
Þ Supervised installation & servicing of Digital Video Recorder Molynx Keyboard, Bewator Matrix Switcher (Visilynx2, 3) Systems.
Þ Played pivotal role in the implementation of RBI-Projects such as:
- Reserve Bank Of India (Hydrabad, Jammu, Bangalore(CCTV SYSTEM))
- Narora Atomic Power Station, U.P (NAPS)-CCTV SYSTEM
- Bharat Petroleum Corporation, New Delhi. CCTV & Access Control System
- Rivera Hotels – Cochin- Access Control System
- Office Tiger, Chennai-CCTV System
- Office of the Chief Minister – Chandigarh, Access Control System
Þ Maintained cordial relations with various clients all across India thereby securing repeat business.
Þ Expertly handled and guided a team of 4 technical, 4 electrical and 2 helpers.
Þ Oversaw installation of all kinds of DVR Cards and estimation for new points of LAN etc.
Þ Resolved numerous problems related with DVR, DVR systems and DVR Cards thereby enhancing client satisfaction.
Þ Spearheaded marketing & after sales service of various products like:
- DVRs, Molynx Keyboard - Bewator Matrix Switcher (Visilynx2, 3) Systems.
Þ Dexterously handled installation of:
- Sanyo, Samsung , and Secura Cameras.
Mar’99-Aug’01 with Torvin Audio's Pvt. Ltd. – Chennai, INDIA as Production Engineer.
Accomplishments:
Þ Ensured production of quality products through effective audits of output of both speakers & amplifiers.
Þ Enhanced client satisfaction by thorough checking of the acoustical environment of the hall / auditorium before installation of the speakers, home surrounding systems, PA systems.
Þ Achieved production target on time according as per demand generated through sales.
Jul’98-Feb’99 with CMS Traffic System Ltd. – Chennai, INDIA as Project Engineer.
Accomplishments:
Þ Active involvement in installation of:
- Traffic Signal in the entire city.
- Commissioning of the Signal installed.
Þ Instrumental in testing of the cards involved in the controller.
Þ Oversaw adherence to formulated plan for the installation.
PROJECTS IMPLEMENTED
Title: Internet Access Node Maintenance. Duration: Aug’98-Sept’98
Equipments: Cisco Routers, RAS, Switches, Hubs etc.
Scope: The project aimed at maintenance of Internet Access Nodes, part of BSNL's NIB (National Internet Backbone) and Continuous monitoring of Nodes for any problem in the network or equipment.
This required generating weekly reports for identifying problems that might arise in the equipment and Traffic calculation, identifying & rectifying problem arising in accessing the Internet through this equipment at the earliest in coordination with the concerned officials at the site.
Title: Internet Access Nodes Duration: Oct’98-Nov’98
Equipment Used: Cisco Routers, RAS, Switches, Hubs etc.
Scope: This project involves installation, configuration, testing, implementation and commissioning of 'C' type Internet Nodes for National Internet Backbone (NIB) being created by the BSNL (Formerly DOT) for Internet Access. The project focused on physical installation of Cisco Equipment's like Routers, RAS, Switches etc., configuration of Routers for Dial-up Lines, Lease Lines, ISDN Lines using Cisco IOS, interfacing with PSTN networks, Commissioning of the BSNL Network.
Title: DGP Project of Traffic Signals Duration: Jan’99-Feb’99
Equipment Used: Traffic Light, Poles, Cables and Controller
Scope: The project was implemented to install and maintain Traffic signals. This required preparation of the Sketch of Signal lights and Controller, estimation of the cable length and types of cable to be used, generation of weekly reports for identifying problems that might arise in the equipment and Traffic calculation, identification and rectification of problem arising in accessing the internal controller after installation.
TECHNICAL DOMAIN
Acquired vast exposure in marketing & installation of:
- DVRs, Molynx Keyboard, Bewator Matrix Switcher (Visilynx2,3)Systems.
- Sanyo, Samsung, Videmic, Bosch, Philips, and Secura Cameras.
- Live Servers, Web Servers in CCTV Related Equipment's
- Finger print readers such as Biocaa, Bioscrypt,Sentry383 and etc.
- Door access controls, video/audio door phones
- Bosch Intruder alarm system, Scantronics.
IT SKILL SET
Networking : Installing, Configuring & Maintaining, Troubleshooting "C" Type Nodes
Client Server : Visual Basic 6.0, Oracle 8.0, SQL
Operating System : Windows 9x, Disk Operating System
Packages : M.S. OFFICE