As a Partner in an Employee Led Organisation You Will Share the Responsibilities Of

JOB DESCRIPTION

JOB TITLE: / Children's Birthday Party Host
HOURS: / No guaranteed hours of work in any given week. Your actual hours to be worked each week will be as necessitated by the needs of the service.
SALARY: / £10.70 per hour
BENEFITS: / Opportunity to be a partner in an employee owned organisation
LOCATION: / Various across all six adventure playgrounds managed by Awesome
REPORTS TO: / Bookings Administrator

As a Partner in an employee led organisation you will share the responsibilities of

ownership as well as its rewards. Partners in the organisation deliver this through the

following commitments:

●Taking responsibility for our employee led organisation success

We take responsibility to deliver the right experience for all users and generate

income to be reinvested for services we deliver to children and the wider

community.

●Build relationships through our mission vision and values

We build relationships based on honesty respect and encouragement. We expect

these behaviours of each other and demonstrate them at all times.

●Creating real influence over our working lives.

We take opportunities to develop ourselves, balance work and life priorities and

have a say in our organisation.

MAIN PURPOSE OF JOB

To provide friendly, responsive service to create an exceptional experience for children and young people.

To provide party guests with high quality of customer service at all times.

To provide a party atmosphere through character role-play, including organising cutting of the birthday cake and singing Happy Birthday.

To supervise play equipment and support in the delivery of fun party activities and games.

Main Tasks of Job

Greet and assist customers entering the adventure playground party zone.

Explain all site safety rules to children, parents & carers before introducing them to the adventure playground structures.

Coordinate with children’s entertainers to set up party games.

Responsible for setting up, cleaning up, and maintaining party tables.

Adhere to strict party timing schedule.

Serve food, beverages, and cake to party guests.

Ensure there is adequate space/seating for all party guests.

Coordinate group photo’s collecting email addressesof party parent as requested to forward on later.

Ensure each party gets everything included in package.

Provide an exceptional birthday experience to birthday guest of honor and all parents and guests.

Monitor, clean and organize party diningand seating areas as needed.

Restock any and all party supplies and party add-ons as needed.

Aim to resolve customer complaints at the time if possible.

Monitor marketing flyer stocks and replenish as needed.

Promote additional sales of party add-ons and merchandise.

Ensure that all trash and debris are cleared from party diningand seating area before any indoor games.

Ensure that all chairs, tables and tablecloths are evenly aligned and tidy.

Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows.

Address thank you note to birthday guest of honor after party has concluded.

Complete opening and closing duties.

Performs his or her job in a friendly, courteous manner at all times.

Promptly informs aDirector of any and all customer complaints or comments.

To take responsibility for promoting and safeguarding the welfare of children and to take personal responsibility for ensuring attendance at regular free Child Protection training at a level commensurate with role.

To operate within professional boundaries when developing and maintaining relationships with children, young people and the wider community.

To work from any premises Awesome CIC occupies or any other reasonable location where Awesome is delivering a service.

To support adventure playgrounds with promotion and marketing of the play service to children and young people, parents and guests.

Clean and sanitize designated facility areas (dusting, sweeping, vacuuming, mopping, restroom cleaning etc)

To adhere to all ways of working as specified in the employee's handbook

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Post holder declaration
Name:
Signed:
Date:

PERSON SPECIFICATION

The person specification is a picture of skills, knowledge and experience required to carry out the job. It has been used to draw up the advert and will also be used in the short-listing and interview process for this post.

You should demonstrate on your application form how you meet each of the following essential criteria. Please ensure that your address each one of the criteria as this will be used to assess your suitability for the post.

Post Title: Sessional Playworker

REQUIREMENTS

EDUCATION and EXPERIENCE

A/I/T*

E1 / Candidates should have experience of working with children and young people. / A/I
E2 / Candidates should be educated to at least GCSE(or equivalent)level. / A/I

KNOWLEDGE, SKILLS and ABILITY

E3

Candidates must demonstrate a ‘Can Do’ attitude, be positive, enthusiastic and determined.

/ A/I/T
E4 / Understanding how to have fun and delivering innovative and exciting play opportunities. / A/I/T
E5 / Ability to work and communicate effectively within a team situation. / A/I/T
D6 / Excellent organisational skills with ability to manage multiple tasks and priorities
E7 / Able to identify potential child protection issues and know what to do with this information
Knowledge and understanding of
●London Child Protection Procedures
●Working Together to Safeguard Children
Ability to work in accordance with national and local Child Protection and Safeguarding policies and procedures
Understanding of the legal Health and Safety requirements for the workplace and for playwork in a range of settings, as well as risk-benefit specifically in a play environment / A/I/T
E8 / Ability to adhere to and maintain effective relationships with children, young people, staff, parents, carers and other colleagues within appropriate professional boundaries / A/I/T
E9 / Candidates must demonstrate an understanding of the requirements of delivering anti-discriminatory, exciting party games and play experiences. / A/I/T
E10 / Good communication and interpersonal skills, both written and verbal. With a good understanding of digital communication / A/I/T
E11 / Understanding of the legal Health & Safety requirements for the workplace and in a play environment. /

A/I

E12 / Ability to work flexible hours (evenings, weekends,) /

A/I

D13 / The following would be desirable:
●Operational experience working in a front of house leisure or retail environment
●First Aid qualification
●Food and Hygiene qualification / A/I

COMMITMENT TO EQUAL OPPORTUNITIES

E14 / Ability to adhere to the Awesome’s Equal Opportunities Policy. / A/I

SPECIAL REQUIREMENTS OF THE POST

E15 / This role will require you to obtain an Enhanced satisfactory clearance from the Disclosure and Barring Service formerly known as the Criminal Records Bureau (CRB) Disclosure /