Appeals Letter Template

Payers vary in their requirements for appealing denials of coverage. See the following page for a template letter that providers can reference when preparing the appeals letter on theirofficeletterhead. The letter includes the type of information that payers may require to appeal a denial of coverage, such as:

  • The patient's diagnosis
  • Information about the treatment that was denied
  • Information about your patient’s medical history and prior treatments
  • A summary of your clinical assessment and rationale for requesting coverage

Note that this template is intended only as an example. Neurocrine Biosciences, Inc.recommends confirming with individual payers the information required to include in an appeal of a coverage denial.

Please see Indication and Important Safety Information on page 3.

Physician Letterhead

[Insurance Company] / Re:Patient Name:______
[Address Line 1] / Policy ID: ______
[Address Line 2] / Policy Group:______
Date of Birth:______

[Date]

Attn:[Medical/Pharmacy Director], [Department]

Dear [Medical/Pharmacy Director]:

I am writing this letter to appeal the denial of coverage for INGREZZA®(valbenazine) capsules on behalf of my patient, [patient’s name], who has a diagnosis of tardive dyskinesia (G24.01). Your organization cited [reason for denial] as the reason for denial. Please review the information below that supports use of this medication as approved by the US Food and Drug Administration.

INGREZZA is a vesicular monoamine transporter 2 (VMAT2) inhibitor and is FDA-approved for the treatment of adults with tardive dyskinesia.

Based on a clinical assessment of my patient, the patient’s diagnosis, and medical history, INGREZZA was prescribed. Below is a brief summary of [patient’s name]’s medical history and rationale for treatment with INGREZZA.

Patient’s Medical History and Treatment Rationale:

  • Patient’s medical history, diagnosis, and current condition (eg, signs, symptoms, functioning): [Provide a brief statement about the patient’s diagnosis and medical history, including any underlying health issues that affect your treatment selection]
  • Prior treatments and response to those treatments: [If applicable, provide a list of current and past medications, as well as reasons for not prescribing a medication (eg, contraindications, drug interactions, lack of efficacy) and a summary of patient experience for each medication, including clinical outcome, adverse drug reactions, and length of therapy]
  • [Summary as to why, based on your clinical judgment, your patient requires treatment with INGREZZA]

In summary, based on my clinical opinion, INGREZZA is medically necessary and reasonable for [patient’s name]’s medical condition. I trust that the information provided, along with my medical recommendations, will establish the medical necessity of coverage for INGREZZA.

Please contact my office at [office phone number] if I can provide you with any additional information to approve this request.

Sincerely,

[Physician’s name]

[List enclosures as appropriate, (eg, excerpt(s) from patient’s medical record, relevant treatment guidelines, and product Prescribing Information)]

This page is for your reference only. Content on this page does not need to be sent to the insurance company.

Important Information

INDICATION & USAGE

INGREZZA® (valbenazine) capsules is indicated for the treatment of adults with tardive dyskinesia.

IMPORTANT SAFETY INFORMATION

CONTRAINDICATIONS

INGREZZA is contraindicated in patients with a history of hypersensitivity to valbenazine or any components of INGREZZA. Rash, urticaria, and reactions consistent with angioedema (e.g., swelling of the face, lips, and mouth) have been reported.

WARNINGS & PRECAUTIONS

Somnolence

INGREZZA can cause somnolence. Patients should not perform activities requiring mental alertness suchas operating a motor vehicle or operating hazardous machinery until they know how they will beaffected by INGREZZA.

QT Prolongation

INGREZZA may prolong the QT interval, although the degree of QT prolongation is not clinicallysignificant at concentrations expected with recommended dosing. INGREZZA should be avoided inpatients with congenital long QT syndrome or with arrhythmias associated with a prolonged QT interval.

For patients at increased risk of a prolonged QT interval, assess the QT interval before increasing thedosage.

ADVERSE REACTIONS

The most common adverse reaction (≥5% and twice the rate of placebo) is somnolence. Other adversereactions (≥2% and >Placebo) include: anticholinergic effects, balance disorders/falls, headache,akathisia, vomiting, nausea, and arthralgia.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit MedWatch at

or call 1-800-FDA-1088.

Please see accompanying INGREZZA full Prescribing Information or visit

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