All Consultantsmust agree to acceptabide by Sandown’s Confidentiality & Non Disclosure Agreement

Therefore we will require an original (hard copy) signed and returned to us before your application can be finalised

Confidentiality & Non Disclosure Agreement

I (insert your full name) agree to maintain as confidential* all information passed to me by Sandown Effective Sales Solutions Ltd & I understand that I shall not copy or use any information without obtaining prior written consent from the Directors at Sandown.

I agree to delete / destroy any data, files & briefing documents from my PC that have been sent or downloaded from the intranet,within 14 days of project end date, unless otherwise agreed.

I agree that I will not disclose my user name or password to the Sandown intranet site to anyone, for any reason without the express written permission from the Directors of Sandown Effective Sales Solutions Ltd. to do so.

I am happy for a representative from Sandown or their IT support contractors to check that I have complied with these terms by allowing Remote or on site access to my PC by Sandown, or their representatives.

Signed:

Print Name Date of Birth

Address:

Post Code

Tel No: Date:

*Confidentiality:

-All Parties shall take all reasonable steps to maintain as confidential all information provided by the other whether written or spoken, and whether or not stated to be confidential.

-Each Party shall respect the intellectual property and other rights of the other Party & will use Information exclusively for the purpose of the Project undertaken, unless otherwise agreed.

-Each Party shall disclose Information only to those to whom disclosure is reasonably necessary for performance of the Project / Contract.

-Each Party shall take reasonable precautions to ensure that information is not copied and is not used without the prior consent of the other Party.

-The above undertakings of confidentiality shall not apply to any part of the information which:

-Is the public domain at the time of disclosure by either Party;

-Subsequently enters the public domain through no fault of either Party.

General Terms & Conditions

  1. Each individual project terms & conditions will be detailed in a Work Proposal / Brief stating project start date, end date, reporting requirements & fees.
  2. The Consultant agrees to provide services to Sandown & to provide the services in a professional manner
  3. The Consultant will have complete flexibility to control the hours worked within the project duration, adhering to project deadlines – exceptions may be agreed for personal deadline(s) which will be stated on your personal work schedule.
  4. The Consultant has a right to use a substitute, delegate or assistant to perform services without the agreement of Sandown. The Consultant is solely responsible for ensuring Key Performance Indicators are met & and arranging payment; For Mystery Shop Calls, where the integrity of the shopper identity is important, the shopper identity must be approved by Sandown before delegate undertakes any calls.
  5. All equipment and working space will be provided by the Consultant
  6. Computer faults are the Consultant’s own responsibility therefore we recommend regular saving during data input on call reports & records. In the event of data loss when working on files (not the intranet site) Sandown will be able to provide a copy of the last file submitted by the Consultant.
  7. Defective work (not to KPI standard) will have to be corrected by the Consultant in theirtime and at their own expense.
  8. The Consultant is not entitled to any form of holiday, bank holiday, sickness or special absence pay.
  9. Sandown reserves the right to withhold all payment until project work is fully completed to standard by the Consultant, and accepted by the client.
  10. Once a Work Proposal has been accepted, the Consultant may not terminate provision of services until their project work is completed, however is free to undertake other contracts for service before, after or concurrently
  11. Consultants are responsible for bearing all costs incurred i.e. telephone, equipment, accounting services, premises, travel expenses will be paid in line with project terms.
  12. All Consultants are responsible for their own accounting, Tax National Insurance

Work Proposal Standard Terms

  1. The lowest call fee is payable for (minimum) 3 (preferred) 5 valid & good attempts providing alternative days & times are tried, unless otherwise stated in Project Brief.
  2. Call fee is fully inclusive of all BT costs – for directory enquires we recommend you use either the free BT Online service, Google, Yell.com (or similar service of your choice)
  3. In the case of Unobtainable telephone numbers – these are not accounted for as a call; the Applicant / Consultant is expected to look up the correct number, if traced update the record & place the call
  4. All call records are to be completed on the Sandown intranet site unless otherwise stated.
  5. Call Reports should to be completed & updated daily unless otherwise stated.
  6. Invoices to be raised in line with project report period, upon project completion or monthly Applicant / Consultant’s preference or as stated in project work proposal / brief.
  7. Payment will be made On Line via BACS (Or by cheque by prior agreement). The Applicant / Consultant is to state on invoices –Account number, name, sort code OR Payee Name for Cheque.
  8. Key Performance Indicators are used to assess quality of services provided. These will be: - Sales Lead Quality, Quality of information gathered & input. Targets achieved, deadlines met, at Sandown’s discretion bonus payments will be linked to KPI’s achieved & preferred status for work will be awarded to consistent achievers of KPI.

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Sandown Effective Sales Solutions Ltd Tel: 01283 711607 Fax: 01283 711621 Email:
Registered in England & Wales No. 6520093 - Registered Office. 1 Oaklands Cottage, Coton Road, Walton Upon Trent, South Derbyshire DE12 8LP