Aecus Automation Awards 2017 – Application Form

Please return completed forms to by Friday 9th June 2017.Please see separate FAQ document for more information.

Name of Automation Project
Primary contact name / email
Primary contact telephone
Name of User Organisation(s) / (i.e. The organisation where activities have been automated)
Name of Implementer Organisation(s) / (If any. For example, this could be an outsourcer, system integrator, or consultancy)
Name of Technology Vendor / Product(s) / (i.e. The automation software used)
Activity that has been automated / (e.g. Finance AP reconciliations, Infrastructure Monitoring , Query Handling L1)

Please provide details of the case study in the boxes below. The total word count for the free-form sections 3-5 should be no more than 800 words. Please focus on detailingthe case study - there is no need to provide introductory information on the participating companies.

  1. Award Category - Please indicate the Award(s) for which this Case Study is proposed

Award Category / Y/N?
RPA - Pilot/New Initiative
RPA - RPA At Scale
RPA - Sector-Specific Process(please specify)
RPA - Finance & Accounting
RPA - HR
RPA - IT
RPA - Customer Services
Cognitive - Smart Data Capture
Cognitive - Human Interaction / Virtual Agent
Cognitive - Insight Creation
Wildcard - Innovative use of Automation
  1. Qualifying Criteria- Please confirm that all Criteria below addressed by the Case Study:
  1. Services related – The Case Study is in the context of a service process, such as in the back, middle or front office, or field operations. This includes activities that are delivered in-house / through shared services, or via outsourcing. The Awards do not extend to physical manufacturing processes.
  1. Value created –The Case Study includes evidence of actual (not planned) value created. This may take a number of forms, such as % cost reduction, improved C-SAT, improved quality, improved business outcomes. Applicants are invited to be as specific as possible. Aecus cannot include cases that are still hypothetical or entirely pre-go-live.
  1. Smart automation – The Case Study features a smart or innovative deployment of automation, and/orextends the application of automation for the User organisation in a new way. The case does not need to be a ‘world first’, however it needs to be significantly new for the User organisation, and not something that could be seen as ‘BAU’ or ‘industry standard’ (e.g. standard ERP implementation).
  1. Named – The User organization has confirmed they are willing to be named and cited as a winner in the event they receive an Award. All winning cases will be published in the public domain and will feature the client and supplier organisation names. Anonymous Case Studies (without a User organisation name) will not qualify.
  1. Background – What was the business challenge / opportunity?
  1. Approach – What was the automation that was delivered?
  1. Impact – What was the value delivered? Please be as specific as possible.
  1. Tools, techniques and technologies – Which of the following was important for this case?

[not part of 800 word limit]

The Automation involved… / Important Y/N? / Details:
How was this used in your project?
Analytics
Artificial Intelligence
Automation Platform
Autonomics
Blockchain
Cognitive Computing
Computer Vision
Computer Speech
Digitisation
Encryption
Internet of things / telematics
Machine Learning / Deep learning
Mobility / mobile solutions
Multi-channel engagement
Natural Language Processing (NLP)
Ontology engine
Probabilistic inference
Robotic Process Automation (RPA)
Smart text capture / OCR
SaaS
Social media
Unstructured data handling
Virtual agent (chat)
Virtual agent (voice)
Other [please specify]
  1. Measuring the value – Which of the following outcomes was important / quantified?

[not part of 800 word limit]

Measure / Important
Y/N? / Quantified?
e.g. % change, £/€ generated, ROI
Cost reduction
More time for higher value work
Revenue growth
Quality / error reduction
New business insights
Predictive business insights
Customer retention
Improved C-SAT / NPS
Turnaround time / speed
Differentiation
Productivity
Quality of service
Employee satisfaction
Improved compliance
Risk reduction
Operational flexibility
Financial flexibility
Other [please specify]
  1. Client Comments

[not part of 800 word limit]

9.Please note available dates for the client interview if your case study is shortlisted (between 23rd June – 25th July):