Timothy Dadswell

Address: Rowdene Cottage, Green Dene, East Horsley, KT24 5RG

E-mail:

Telephone: 07803 258992

PERSONAL PROFILE

A decisive IT Director/Manager with broad competence in change delivery, continuous improvement and operational management. Strong track-record of successful assignments and major technology-related projects in challenging circumstances and environments and with conflicting requirements. A concise and structured approach to problem determination, rapid assessment of options and a focus on final or intermediate outcomes has proven to be a simple but effective recipe for stakeholder delight.

SIGNIFICANT ACHIEVEMENTS

  • Builtdiscipline-based technology teams combining development and operations functions, resulting in a more agile restructured organisation with improved service reliability and more cohesive change activity.
  • Delivered multiple large-scale technology refresh projects using blended in-house, outsourced, onshore and offshore teams to deliver high-value updates to critical technology systems.
  • Delivered sustained operational excellence and excellent customer service during periods of steady state, disruptive change and during crisis, being a definitive ‘safe pair of hands’, and allowing main business functions to focus on their own priorities.

AREAS OF EXPERTISE

  • Project delivery, direction and sponsorship capability, focussing on scope, milestone achievement and management of exception events. Preferred style is challenging but supportive and enduringly realistic in order to drive best outcomes from project teams.
  • Operational Managementof technical and non-technical teams across all aspects of IT provision, realising change, traversing crisis, improving service or maintaining standards as required.
  • Team and organisational changeleadershipusing a variety of leadership styles in order to achieve desired outcomes, mindful of cultural aspects, resistance to change and clarity of purpose.
  • Adoption and transition to new IT systems, conscious of both IT and business change aspects in order to realise desired business benefits.

WORK EXPERIENCE

Product Director – Desktop & Infrastructure: Director responsible for world-wide infrastructure and desktop provision to circa 20,000 users

Atkins LtdJanuary 2011- June 2015

Responsibilities

Management of world-wide infrastructure and desktop lifecycle from architecture to refresh/retirement, including operations of PC, server, storage and corporate virtual environments and conversion of business requirements to strategic roadmaps. Significant focus on adoption, remediation and integration of world-wide standard and legacy systems. Budgetary responsibility: £23m p.a.

Achievements

  • Full Windows 7 migration to 10,000 seats including hardware refresh and application re-packaging.
  • Planning, budgetary management and implementation of sustainable global structured refresh cycles.
  • Highly successful insource of £2m p.a. corporate managed storage service including data migration and service transition.

Transition Director: Director responsible for a transformational set of IT infrastructure projects

Atkins LtdJanuary 2009 – December 2010

Responsibilities

Responsible for management and delivery of a programme of multi-million poundtransformational IT projects to bring stability and scalability to an expanding UK business. Role includedproject resource and budgetary management and development of new operational supplier management processes.

Achievements

  • Migration of distributed file storage to a five-year £12m fully managed service with IBM.
  • Upgrades of WAN circuits at 110 UK sites including implementation of secondary diverse circuits at circa 50 larger sites.
  • Implementation of WAN optimisation technologies throughout.
  • Consolidation of multi-site Data Centre operations including physical to virtual conversions and legacy removal in same time-frame.

Business Solutions Director: Responsible for all ‘change’ activity for major UK operation

Atkins LtdJanuary 2007 – December 2008

Responsibilities

Leadership of 100+ project managers, software developers, technical designers and architects and delivery of agreed programmes of work in accordance with project best practice. Operation of resource pool to ensure availability of necessary skills, engaging external resource where necessary and therebyfacilitating accurate project scheduling. Delivery of sensitive strategic review of sourcing approach against industry best practice.

Achievements

  • Creation of Programme Office with consolidated programme view using Microsoft Project Server.
  • First projects delivered using Agile methodology versus traditional ‘waterfall’ approach.
  • Innovatively implemented video calling from the desktop through Microsoft Office Communications Server.

Head of Strategy and Programme: Oversight of IT strategy and forward programme of work

Atkins LtdDecember 2005 to January 2007

Responsibilities

Responsible for the creation and communication of overall corporate IT strategy including establishment of formal Technical Architecture principles and roadmaps, in order to provide governance over a significant expansion in IT investment. Assignment included stakeholder identification and management, to provide a focus on improved communicationof future pipeline projects. Role additionally included the creation of a function to provide IT input into corporate bids and proposals to better demonstrate capability and support business acquisition.

Achievements

  • Restructured technical architecture organisation, eliminating previous silos.
  • Creation of dedicated Business Analysis function.
  • First delivery of compliant five-year business plan by a corporate support unit.
  • Implemented Microsoft Live Communications Server to enable corporate instant messaging.
  • Creation of rolling 24-month programme plan to better navigate investment cycles.

EARLIER EXPERIENCE

Atkins Ltd

Technology Upgrade Programme Director: £16m refresh of all desktop, server, network switch and PC monitor equipment (Aug 2004 – Mar 2006)

Project and Design Office Manager (Mar - July 2004)

Service Delivery Lead (Sep 2002 – Aug 2004)

System Security Architecture Lead (May 2001-Aug 2002)

IT Manager (Feb –May 2001)

Halliburton (UK) Ltd/Brown & root (UK) Ltd/Howard Humphreys & Partners Ltd

Various IT Service Delivery related management roles: (1997 to 2001)

IT Desktop Support (1995 to 1997)

Civil Engineer (1991- 1995)

EDUCATION AND QUALIFICATIONS

Lean Six Sigma Green Belt (2015)

Change Management Registered Practitioner (APMG) (2015)

Chartered IT Professional (2008)

Chartered Engineer (2008)

PRINCE/2 Foundation (2004)

ITIL Service Management Foundation (2004)

BEng Civil Engineering (2:1) (1991)

INTERESTS

All aspects of technology, particularly innovative uses of tools and approaches interest me. I enjoy cycling regularly, both on and off-road, with a particular interest in performance data analysis. Professionally, I seem to have a long history of performing roles that no-one else envies, but which have provided me with huge reward and satisfaction.