Add-On Technologies, Inc.
CC-5000/DynaCash for
De La Rue TCD
Ops Manual
Copyright Add-On Technologies, Inc. 2007
System Overview......
Software Installation......
Loading DynaCash Software......
Hardware Installation......
Connection Diagram......
Initial System Programming Setup......
Hidden Power-Up Functions Overview......
Accessing Hidden Power Up Functions......
Default Procedure......
Setting The Admin Password......
Enabling / Disabling Coin Dispensing......
Adding, Editing & Deleting Users......
Add, Edit & Remove Managers......
Adding Managers......
Editing Manager PIN #......
Deleting Managers......
Add, Edit & Remove Tellers......
Adding Tellers......
Editing Tellers......
Deleting Tellers......
Administration Mode Sign On / Sign Off
Manager Sign On......
Manager Sign Off......
Setting Date......
Setting Time......
Setting the Automix......
To Set Cutoffs:......
To Set Automixes:......
How the Automix Works......
Set Vault Buy Dispense Side......
Managing Inventory......
Raising & Lowering Lifts......
Adding or Subtracting Coin Inventory......
Clearing Inventory......
Inventory Details......
Empty Cassettes......
Cassette Map Errors......
Totals & Reports......
Printing Activity & Clearing User Totals......
Sample Activity Report......
Teller Report......
Print Teller Report/Manager......
Print Teller Report/Teller......
Vault Buy Report......
History Report......
User Report......
Automix Report......
Teller Activities and Dispensing......
Teller Log On/Off (at the DynaCash PC)......
CC-5000 Teller Status Display......
Teller Log On (at the CC-5000)......
Teller Log Off (at the CC-5000)......
Online Dispensing......
Additional Notes On Dispensing......
Escaping Unwanted Modes......
Printing Teller Balancing Report......
Vault Buys......
Manual Withdraw......
Error Handling & Messages......
System Overview
The CC-5000 terminal with the DynaCash Text Capture software combine to form a powerful online cash dispensing system, which can easily be configured to work with a vast majority of teller app systems.
One or two tellers can log on to DynaCash and dispense cash to their own side of the bill dispenser, simply by performing the teller transaction the same way they always have. There is no double entry to do the dispense - the DynaCash system copies the Cash Out amount directly from the teller application and sends it on to the dispenser.
Once the “owner” tellers have logged on, the default dispense mode is online mode. DynaCash then does each dispense to that side of the bill dispenser assigned to the teller who just completed a Cash Out transaction.
The teller can press either of 2 hotkeys at their PC. The Mixed hotkey causes bills to be dispensed according to a predefined denomination “automix” preference. Automixing is how the system is generally used. The Specifics hotkey is used for those times when a customer wants their payment in certain denominations (nominated). Pressing the Specifics key pops up a window with the cash amount shown as an available balance; the teller then selects the number of bills of each denomination from a list.
Vault Buys are available to other (“non-owner”) tellers by pressing the Vault Buy key at the CC-5000, logging on, then using the Denom key to set up the vault buy (if the Vault Buy feature was enabled at system installation time).
AutoMix amounts can also be manually dispensed at the CC-5000 by using the Withdraw key (if the Withdraw feature was enabled at system installation time).
Withdraw and Vault Buy functions automatically change back to the Online mode when a dispense has completed.
Only tellers can dispense; managers are permitted only to adjust the inventory, set up tellers and print reports.
Both the tellers and managers log on by using up to 8 digits as a teller or manager number, and up to 8 digits as a security PIN number.
With the exception of the Current Teller Report, only the manager can print reports after logging on with the Menu key. The reports include teller & inventory activity, user list, and a transaction history report, in addition to the ongoing audit trail which prints at dispense time. Optionally, a separate Vault Buy report can also be printed.
Software Installation
- Admin Rights are required for the DynaCash Software installation.
- Requires Windows 2000 or newer Windows operating system.
- CC-5000 should be backed up by UPS (uninterruptible power supply). Preferably the dispenser should also be backed up.
- CC-5000 should be unplugged or powered off at software installation time when the USB drivers are pre-installed.
Loading DynaCash Software
- Insert DynaCash CD. If it doesn’t autostart, use Windows Explorer to locate and double click on setup.exe on the DynaCash CD.
- After the greeting window the Select System Type window appears. Check “CC-5000 (Dispenser)”. If the “Password Protect DynaSetup” box is checked, the Admin password will be required to enter DynaSetup. Click Next.
- The next screen allows you to choose your Teller Application from the list. If you know the Teller Application that you are using, look for it in the list. If your Teller Application is not in the list, choose “Generic DynaCash”. To the left of the list is an area that tells a little more about the application It also tells if any additional support programs are required to be installed to make DynaCash work with your Teller Application.
- The next screen allows you to choose any additional support programs that may be required for your application. If the previous screen showed an additional program was required for the Teller Application selected, you may check the box for that application here. The additional support program will be installed after the regular DynaCash installation is completed.
- Note that the Snagit or Textract may be evaluation versions that will require a registered version be installed. If a registered version is not installed, DynaCash will quit working when the evaluation version expires. Registered copies of Snagit can be obtained at Techsmith.com. Registered copies of Textract can be obtained at Structurise.com.
- The next screen provides a default program installation location of C:\ProgramFiles\DynaCash. If an alternate location is desired, click on “Browse” and select it.
- The next screen allows the Start Menu listing to be changed. You may also choose to start DynaCash automatically by checking “Add DynaCash to Startup Folder”.
- Check next to start the installation.
Hardware Installation
Connection Diagram
CC-5000 To DynaCash Teller PC Cables (part #5KCBL-USB):
Two 15’ USB cables (#5KCBL-USB – One for each of the workstation PC) are included in the CC-5000 DynaCash kit.
User signing on to the CC-5000 Side A, connects to the CC-5000 USB 1 plug.
User signing on to the CC-5000 Side B, connects to the CC-5000 USB 2 plug.
Note – The DynaCash installation CD does a USB driver “pre-install”. For most PC’s, this avoids the hassle of locating a driver .INF file and going through the Plug ‘N Play Windows prompts. To avoid conflict with the driver pre-install, do not connect the CC-5000 USB cables to the teller PC’s until after DynaCash has been installed. You may connect the cables first if the CC-5000 remains “off” while installing the DynaCash software.
CC-5000 To TCD Dispenser Cable (part #5KCBL-TCD):
The CC-5000 connects to the TCD Left Terminal using #5KCBL-TCD. The RJ-45 cable end goes in the CC-5000 Port 1 connector. The CC-5000 connects to the TCD at 1200 baud, the same baud rate as other TCD interfaces.
CU-71 DIP SWITCH 2 MUST BE “ON” (Single Port Mode).
CU-71 DIP SWITCH 3 MUST BE “OFF”
CC-5000 To Journal Printer Cable (part #5KCBL-PRT):
The journal printer cable attaches to CC-5000 Port 4 and can be used with either a Citizens IDP-3550 impact printer or Star TSP-600 series thermal printer. The correct printer type must be profiled into the CC-5000 using the DynaSetup Profiler utility. The factory default profile uses the Citizens printer.
CC-5000 To Network Cable (Optional):
This is provided by the end-user and is a standard CAT-5 Ethernet cable. As of September 2007, the only use for the CC-5000 LAN port is to reprogram the CC-5000 and for profiling over the network (profiling can also be done with the USB 1 connector). In most end user installations, the network cable can be omitted and the CC-5000 network feature can be disabled. In late spring 2008 we will release the DynaLog EJ archiver software which will use the LAN port for remote journal logging.
Connecting the Coin Dispensers:
The Coin Dispensers connect to Left Coin and Right Coin connectors at the TCD, using cables supplied by De La Rue. When using a single coin dispenser, it is connected to the Left Coin connector.
CU-71 Dip Switch 4 should be “ON” for Single Coin Dispenser, or “OFF” for Dual Coin Dispenser.
CU-71 Dip Switch 5 should be “ON”.
CU-71 Dip Switch 6 is usually “OFF” (USA Standard Dispenser) - Set “ON” for International .
Initial System Programming Setup
Before Initial setup, the system should normally be defaulted. The exception would be if the CC-5000 has been profiled with Users and Managers already loaded. In this case, a Remote Default should be selected at the time it is Profiled.
It is also Mandatory that the Admin Password be set different from the default password supplied by the manufacturer! Set the Admin password after the system has been defaulted.
Setup functions in the CC-5000 may be accessed 2 different ways. The lesser-used Hidden Power-Up Functions are accessed by holding various keys while powering on the CC-5000. The more common setup functions are accessed in Administration Mode which is covered in more detail in the “Administration Mode Sign On / Sign Off” section. Access Administration Mode by pressing CC-5000 Menu key, then enter the Manager # and PIN # prompts. In Administration Mode, use the Menu key to advance through the selections.
Hidden Power-Up Functions Overview
C (Clear) Key – Default System – See following Initial Setup section
Used to default the CC-5000 memory. This does not alter the CC-5000 profile, which is stored in flash memory. Requires the Default or Admin password to do the default. Defaulting clears all totals in the CC-5000 (including coin inventory total) and also clears all users.
Menu Key – Set Admin Password –See following Initial Setup section
Used to assign a new Admin level password, which gets stored in CC-5000 flash memory. This word is the top level password which should be known only by the most trusted managers. It will be used anywhere the system requires the “PASSWORD”. Access to change this password requires the old password. If the old password is unknown, contact your dealer.
Withdraw Key – Enable / Disable Coin Dispensing – See following Initial Setup section
Used to enable or disable coin. Also used to set either side to “Use drawer coin” mode.
Vault Buy Key – Add, Edit, Delete Managers and Users – See Managing Users section
Used to add, edit, or delete managers and users. In all cases, managers must be set up by a top manager who has the Admin password. Tellers may be added, deleted, etc. by regular managers if the system was configured to allow that, otherwise, tellers may only be added by someone with the Admin password. User dispense limits are also entered here, when users are added.
Teller Report Key - Print History Report – See Totals & Reports section
Used to print History report.
Accessing Hidden Power Up Functions
Hold the designated key down while cycling power on, and keep the key held until the prompts begin. If an error is encountered, attend to the error, but then quickly return to holding down the designated key.
Default Procedure
The CC-5000 can have its factory defaults restored as follows:
1)With the CC-5000 power off, hold the C key and turn the power on.
2)Keep holding the C key until the Add-On Technologies display message erases. If an error is encountered, attend to the error, but then quickly return to holding down the “C” key. The SET DEFAULTS? display prompt will then show.
3)Press the + key to answer yes. You will be prompted ENTER PASSWORD.
4) You must know the “admin” password to continue. Only the top level manager would typically use this. Enter the password and press YES(+) to continue. The display flashes the DEFAULT VALUES INSTALLED message and “memory cleared” message is printed.
After the default, the display shows the MANAGER ADMINISTRATION prompt so the first manager can be added. Please refer to the section “Adding & Deleting Users” for the manager setup procedure.
MPORTANT!!! Defaulting the system removes all teller and manager records. The users will all have to be added again. The default also clears all the totals and the automix quantities. It also resets the date to 01/01/00 with a time setting of 12:00 AM.
This procedure should only be used when the system is first installed, or if the CC-5000 internal battery gets replaced.
Setting The Admin Password
It is Mandatory to set the Admin Password different from the default password supplied by the manufacturer!! Set the Admin password after the system has been defaulted.
To change the master admin password, you must know the previous password or contact your dealer. A dealer setting it up for the first time will use the default password supplied to them by the manufacturer.
1)Power on the CC-5000 while holding the Menu key. Keep holding the Menu key until the Add-On Technologies display message erases. If an error is encountered, attend to the error, but then quickly return to holding down the Menu key.
2)The ENTER PASSWORD prompt will show. Enter either the previous password or the dealer password, then press YES(+) to accept it. Then press YES(+) at the CHANGE PASSWORD? Y/N prompt.
3)The ASSIGN PASSWORD prompt will show next. Enter 1 to 8 digits for the new system password, then press YES(+) to accept it. The CC-5000 will move on to the normal startup prompt, TELLER SIDE A: INACTIVE and TELLER SIDE B: INACTIVE. This prompt will be referred to as the "Teller Status Display" from now on.
Enabling / Disabling Coin Dispensing
The use of coin dispensers is enabled by default and usually doesn’t need to be changed.
Coin entry can be enabled or disabled by holding down the Withdraw key while turning on the CC-5000 power. If an error is encountered, attend to the error, but then quickly return to holding down the Withdraw key. If coin was already in use, the prompt DISABLE COIN? will show; if coin had been disabled the message ENABLE COIN? will show instead.
Press the (+) key to change the coin mode, or press (-) to leave it as it was. When (+) is the response, you will then be prompted for the Admin password. Your new choice gets saved when the password has been correctly entered. If the new choice was to disable coin entry, COINDISABLED will flash on the display.Operation will thenproceed as it normally does when the CC-5000 is powered on to begin a day.
If the choice was “yes” to ENABLE COIN? theadditional USE DRAWER COIN?(SIDE A) prompt will be shown. A “yes” answer lets the Side A teller enter coin in the dispense amounts, but assumes that coin will be taken from the teller drawer (rather than a coin dispenser).
A “no” response to USE DRAWER COIN? (SIDE A) causes the CC-5000 to automatically use a coin dispenser for the Side A teller.
Once the (SIDE A) choice has been made, the same USE DRAWER COIN? promptshows again, with (SIDE B) below it. These prompts let you set one side to manual (drawer) coin dispenses and the other to automatic dispensing, or any combination thereof.
When coin is enabled, the CC-5000 WithDraw key will require the dimes and cents digit entries when doing a manual mixed amount dispense. For example, $9.52, would get entered as “952”.
When coin has been disabled the WithDraw key amount prompt does not allow coin digit entries, and the decimal point doesn’t show on the display. For example, $9.00 is simply entered as “9”.
When coin is disabled the ADJUST COIN? menu prompt won’t be shown.
If both sides have their drawer coin option (manual coin tender) turned “on”, the ADJUST COIN? menu prompt won’t be shown.
Disabling coin turns off coin for both sides.
If coin becomes disabled while there are still non-zero coin totals, those totals will still print to the reports. This includes coin inventory, coin dispensed, transaction history, and teller totals that included coin. Once the totals are cleared, coin will no longer appear on the reports.
Since disabling coin entry effectively removes coin from the system, it is advisable to clear the various totals before disabling coin, or to adjust the coin inventory to zero before turning coin off.