Last update: April 11, 2004

References

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[Gamma+95] Gamma, E., R. Helm, R. Johnson, and J. Vlissides, Design Patterns: Elements of Object-Oriented Software, Addison-Wesley, 1995.

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[Hadden+02] Hadden, R. and B. Catlette, “Training—Your Place or Mine?,” February 19, 2002,

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[HBR00] “Case Study: What to do when the boss won't budge,” Harvard Business Review, Jan/Feb 2000, 25-35.

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[Jones+03] Jones, G.R. and J.M. George, Contemporary Management, McGraw Hill, 2003.

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[Keller+03] Keller, E. and J. Berry, The Influentials, The Free Press, 2003.

[Kelley01] Kelley, T., The Art of Innovation: Lessons in Creativity from Ideo, America’s Leading Design Firm, Doubleday, 2001.

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[Kim00] Kim, A.J., Community Building on the Web, Peachpit Press, 2000.

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[Larsen04] Larsen, D., "Embracing Change: A Retrospective," Cutter IT Journal, February 2003.

[Layne00] Layne, A., “Training Manual for Change Agents,” Fast Company, November 2000.

[Letourneau00] Letourneau, J., workshop contribution, ChiliPLoP’2000.

[Leuf+01] Leuf, B. and W. Cunningham, The Wiki Way, Addison-Wesley, 2001.

[Lindstrom02] Lindstrom, L., personal communication, 2002.

[Loeschen91] Loeschen, S., The Magic of Satir: Collected Sayings of Virginia Satir, Event Horizon Press, 1991, 7-15.

[Lowe96] Lowe, D. E., “A Rapid Design and Deployment Method for CMM Level 3,” 1996 SEPG Conference.

[Lucas99] Lucas, J.R., The Passionate Organization: Igniting the Fire of Employee Commitment, American Management Association, 1999.

[Lundin+00] Lundin, S.C., H. Paul, and J. Christensen, Fish! A Remarkable Way to Boost Morale and Improve Results, Hyperion, 2000.

[Mackie+88] Mackie, R.R. and C.D. Wylie, “Factors influencing acceptance of computer-based innovations,” Handbook of Human-Computer Interaction, M. Helander, ed., Elsevier Science Publishers B.U., 1988.

[Maccoby00] Maccoby, M., “Narcissistic Leaders: The Incredible Pros, the Inevitable Cons,” The Harvard Business Review, January-February 2000, 69-77.

[McCarthy+01] McCarthy, J. and M. McCarthy, Software for Your Head, Addison-Wesley, 2001.

[McClelland] McClelland, W.A., “The Process of Effecting Change,” Presidential address to the Division of Military Psychology, American Psychological Association. (Unpublished).

[Messmer00] Messmer, M., Managing Your Career for Dummies, Hungry Minds, Inc., 2000.

[Mills00] Mills, H., Artful Persuasion, Amacom, 2000.

[Moore99] Moore, G.A., Crossing the Chasm, HarperCollins Publishers, Inc., 1999.

[Norman99] Norman, D.A., The Invisible Computer, The MIT Press, 1999.

[O’Keefe02] O’Keefe, B., Teamwork Module: Problem Solving.

[Oldenberg89] Oldenburg, R., The Great Good Place, Paragon House, 1989.

[Olson02] Olson, D., personal communication, 2002.

[Olson+02] Olson, D.S. and C. L. Stimmel, The Manager Pool, Addison-Wesley, 2002.

[Olson98a] Olson, D., “HandsInView,” L. Rising, ed., The Patterns Handbook, Cambridge University Press, 1998, 139-140.

[Olson98b] Olson, D., “TrainHardFightEasy,” L. Rising, ed., The Patterns Handbook, Cambridge University Press, 1998, 145-147.

[Pascale+00] Pascale, R.T., M. Millemann, and L. Gioja, Surfing the Edge of Chaos, Crown Business, 2000.

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[Pietersen02] Pietersen, W., “The Mark Twain dilemma: The theory and practice of change leadership,” The Journal of Business Strategy, September/October 2002, 32-37.

[Pink02] Pink, D.H., “Are you on the bus?”, Fast Company, February 2002, 48.

[Prevention03] "Caught in the Happiness Trap," Prevention, February 2003, 132-139.

[PriceWaterhouse95] Price Waterhouse, Better Change: Best Practices for Transforming Your Organization, Price Waterhouse, 1995.

[Pink02] Pink, D.H., “Are You on the Bus?” Fast Company, February 2002, 48.

[Radle+01] Radle, K. and S. Young, “Partnering Usability with Development: How Three Organizations Succeeded,” IEEE Software, January-February 2001, 38-45.

[Reingold01] Reingold, J., “Teacher in Chief,” Fast Company, September 2001, 66-68.

[Rischler01] Rischler, L., “Seven Secrets to Good Brainstorming,” Fast Company, March 2001.

[Rising+98] Rising, L. and J. Watson, “Improving Quality and Productivity in Training: A New Model for the High-Tech Learning Environment,” Bell Labs Technical Journal, January-March 1998, 134-143.

[Rising02] Rising, L., “Agile Meetings,” STQE, May/June 2002, 42-46.

[Roberts00] Roberts, L.J., “Join the Revolution,” Software Development, November 2000, 68-70,

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[Rybczynski89] Rybczynski, W., The Most Beautiful House in the World, Viking Penguin, 1989.

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[Sanders02] Sanders, T., “Love Is the Killer App,” Fast Company, February 2002, page 64-70.

[Schaffer88] Schaffer, R.H., The Breakthrough Strategy, Harper Business, 1988.

[Schank90] Schank, R. C., Tell Me A Story, Charles Scribner’s Sons, New York, NY, 1990.

[Schein96] Schein, E.H., “Three Cultures of Management: The Key to Organizational Learning,” Sloan Management Review, Fall 1996, 9-20.

[Schmidt+00] Schmidt, D., M. Stal, H. Rohnert, and F. Buschmann, Pattern-Oriented Software Architecture, Vol. 2, Wiley, 2000.

[Senge90] Senge, P., The Fifth Discipline, Doubleday/Currency, 1990.

[Senge96] Senge, P., The Leader of the Future, Jossey-Bass, 1996.

[Senge+94] Senge, P. et al, The Fifth Discipline Fieldbook:Strategies and Tools for Building a Learning Organization, Doubleday, 1994.

[Senge+99] Senge, P., A. Kleiner, C. Roberts, R. Ross, G. Roth, and B. Smith, The Dance of Change: The Challenges to Sustaining Momentum in Learning Organizations, Doubleday, 1999.

[Souder90] Souder, W.E., A.S. Nashar, and V. Padmanabban, “A Guide to the Best Technology-Transfer Practices,” Technology Transfer, Winter-Spring, 1990.

[Swap+01] Swap, W., D. Leonard, M. Shields, and L. Abrams, “Using Mentoring and Storytelling to Transfer Knowledge in the Workplace,” Journal of Management Information Systems, Summer 2001, 95-114.

[Taylor00] Taylor, P., “Capable, Productive, and Satisfied: Some Organizational Patterns for Protecting Productive People” Pattern Languages of Program Design 4, N. Harrison, B. Foote, and H. Rohnert, eds., Addison-Wesley, 2000.

[Trubo01] Trubo, R., Courage, Ivan R. Dee, 2001.

[Tveito+02] Tveito, A. and P. Hasvole, “Requirements in the Medical Domain: Experiences and Prescriptions,” IEEE Software, November/December 2002, 66-69.

[Vaughen00] Vaughen, S. J., “The Sweet Smell of Success,”

[Waugh+01] Waugh, B. and M.S. Forrest, Soul in the Computer, Inner Ocean, 2001.

[Weeks+01] Weeks, J. and C. Galunic, “A Cultural Evolution in Business Thinking,” Financial Times, October 29, 2001, 2-3.

[Weinberg85] Weinberg, G.M., The Secrets of Consulting, Dorset House, 1985.

[Weinberg+99] Weinberg, D. and G. M. Weinberg, "Learning by Design: Constructing Experiential Learning Programs," Readings for Problem Solving Leadership, Weinberg and Weinberg, 1999.

[Wheatley99] Wheatley, M.J., Leadership and the New Science: Discovering Order in a Chaotic World, 2nd ed., Berrett-Koehler Publishers, 1999.

[Whyte94] Whyte, D., The Heart Aroused: Poetry and the Preservation of the Soul in Corporate America, Currency Doubleday, 1994.

[Williams+03] Williams, L. and R. Kessler, Pair Programming Illuminated, Addison-Wesley, 2003.