Abridged Progress Report: 24July 2014 Sampro Training

ABRIDGED PROGRESS REPORT: 24JULY 2014 – SAMPRO TRAINING

Timeframe Plan / Outputs planned / Achievements / Reference document / Notes
First quarter / (1)While waiting for DAIRYMAN to get registered and get grant status, finishing off the pilot study. / 1. No further request for assessments received, but 35 further ‘finishers’ recorded.
2. Draft policy, procedures and QMS completed. / Distributed with previous report / Final assessments will stand over until after round of theory workshops
(2) Analyses and developments for old NQF2 Milk Reception conversion to curriculum based (upgraded to NQF3). / Meeting on 24/3/14 at FBS and developer of ‘Process Operator’ curriculum design to determine ‘fit’. SETA demanded ‘ownership’ of the process, which Project Manager had no option but to abide with. No progress to be reported on this. Enquiry lodged with ETQA Manager of SETA as to reasons for non-performance. / Copy of e-mail attached hereto. (appendix 1) / Lack of progress with registration of Dairyman curriculum (as for this development of Milk Reception Operator) is now also being addressed by the Employer representative (MrPrinsloo) following substantial information on expenditure on the Dairyman project by Milk SA since 2010, personally.
(3) Award 4 bursaries. / 4 Bursaries awarded / Newsletter for contact details of students, appended hereto. / (Appendix 2)
(4) initiate 51 new learnerships for Matriculants. / 49 contracted on 2013 grants; 2 more for 2014 / Latest matriculant report appended hereto / (Appendix 3)
Second quarter / (1) Run all 13 Dairyman theory workshops from directly following the April holidays, until end June (low production season). / 13 of rescheduled 16 workshops concluded, with more than 130 assessments performed and more than 50 to be re-assessed. / 3 further workshops to be conducted for 11 participants in total, to conclude end August.
(2) Continue Milk Reception conversion to curriculum model. / Planning completed, waiting for buy-in by to-be-appointed DQP, which is FoodBev / Lack of buy-in will not prevent development, but delay future implementation only.
Third quarter / (1) Start with assessments for new round of DAIRYMAN
(2) Visits to verify Portfolios of Evidence.
(3) Start developing all learning materials and assessment tools for new curriculum (Milk Reception) / Dependent on buy-in by SETA
Fourth quarter / (1) Finalize final assessments for new round of DAIRYMAN.
(2) Also complete learning materials repacking for Milk Reception.

Appendix 1 to 2nd quarterly report for SAMPRO meeting 24 July 2014 (copy of e-mail to ETQA Manager of FoodBev SETA and other interested parties).

“Dear Chris

I am perturbed at the lack of progress (of any kind) with the development process for the intended curriculum based qualification to replace the current NQF2 Milk and Cream Handling and Storing, which is intended to be upgraded to NQF3 and thus form part of the Process Machine Operator qualification (as one of the specializations). This is to ensure a ‘feeder’ qualification to Dairyman and further on to establish a sensible learning pathway. I remind you of the following inputs from the side of SAMPRO:

1. We advised that we have included the development of the required curriculum (i.e. Occupational Profile as initial framework to determine learning needs; Curriculum Document; Qualification Document and Qualification Assessment Specifications) in our own project plans as part of our activities for 2014.
2. This includes the budget needed for the development of these documents. No development funds per se are needed from FoodBev SETA. The only funding that would fall to FoodBev SETA would be project management funds if they wished to appoint a Project Manager (different to the Training Manager from SAMPRO, who will in any case be co-developer of the curriculum, and who would not require funds from FoodBev SETA).
3. Furthermore we have compiled a project timeline and submitted this to FoodBev SETA. FoodBev SETA indicated that it needs to take ownership of the process.
4. An exploratory meeting with FoodBev’s intended Project Manager (Mike Davies) was held at FoodBev SETA, attended by two people from SAMPRO, Mike, yourself and other specialists from FoodBev. During this meeting the initial results of the analysis of the proposed Occupational Profile and major activities for Milk Reception Operator were discussed and found to fit well with the designs that Mike had developed for the qualification.

You will also note that the development of this curriculum was discussed at length in the Dairy Chamber and the decision reached to carry on with this development. It is captured in the draft minutes, item 6.2, recently circulated. I wish to remind you that as timelines go, the existing NQF2 (unit standards based) qualification referred to in the opening line, will expire in 2016. The industry has indicated its commitment to curriculum based qualifications to replace the unit standard based qualifications and will not require the re-registration of the existing NQF2 qualification. The same is incidentally true for the current NQF4 Dairy Manufacturing Technology (unit standard based) qualification, which will be replaced by the Dairyman qualification. The development of the required documents needs to be concluded in 2014 for submission to QCTO, so that 2015 can be used to develop the learning materials and quality management system (QMS) for Milk Reception Operator. That would make the curriculum available for implementation in 2016.

It is imperative that we obtain knowledge of the reasons for the lack of progress, as we have to report to our principles on same. The questions might be asked whether or not it is an unwillingness from FoodBev to embark on the project, or whether the SETA has a problem with deploying known experts to do the development and project management, or whether it is just a lack of funding available. The industry would be willing to consider doing all the funding (as we have already budgeted for the developmental work – and have the expertise at our disposal; we could consider funding the project management fees too if that is what it takes).The industry has no problem if the SETA wants to take ownership of the process but cannot wait for decisions six months or a year later than required, as it would disrupt development of skills in the sub-sector in future.”

Appendix 2: Newsletter 1/14

SAMPRO TRAINING NEWSLETTER 1/14

INDEX

DescriptionPage

News from the office1

SAMPRO ‘Dairyman’ training project1

SAMPRO’s ‘Matriculant’ project2

Training achievements by industry enterprises2

SAMPRO’s involvement in tertiary education2

Available learning materials3

Unit standard based modules3

Coaching Manuals3, 4

News from the SETA4

NEWS FROM THE OFFICE

SAMPRO ‘Dairyman’ training project

Of the 68 candidates that participated in the Dairyman pilot project, six people have passed in their final assessments. Moses Mokaloba, Cheese Maker at the Lichtenburg factory of Clover SA was the first candidate to conclude all components prescribed in the curriculum for the Dairyman (Ripened Cheese Maker) qualification (which is yet to be registered; following substantial evidence of the process being implemented successfully and the assessment process being effective in design and content). The others that completed this are IshardMkhonza (in two specializations; Fresh products as well as Fermented products) and John McPhee (Fresh), who incidentally also qualified in this time as Electrician, both from Montic Dairies; Lo-Aan Basson (Fermented); Rodger Poggenpoel (Fresh) and Nolan Mitchell (Fresh), all three from Fair Cape Dairies. A total of 34 more have been committed by their respective enterprises to eventually finish this qualification (from the pilot study group).

A new round of Dairyman workshops have been embarked upon, scheduled originally as 13 workshops, but eventually realizing as 16 workshops, presented by the Training Manager in various venues across the country. Of these, 13 have been conducted up to the first week of July and three more will take place from the end of July to end August. Originally 35 new learners were enrolled, of which 34 are still active. More than 130 assessments have been done with a number of re-assessments and a few more to follow. This theory phase is proving highly successful.

SAMPRO’s ‘Matriculant project

A number of milk processing enterprises have participated in the first round (2012) of a programme in which previously disadvantaged school-leavers (affectionately called ‘matriculants’) were recruited and awarded temporary contracts of employment, with the express purpose of training them in a learnership designed and developed by the secondary industry. This is a project jointly executed by SAMPRO, FMCG Training Solutions and the participating enterprises, and funded partly by Milk SA. Of the 36 recruits 25 have completed their learnerships and some 23 were permanently recruited at different factories.

In the mean time, a proportion of those that have completed this learnership have continued with a follow-up, higher level learnership, also partly funded by Milk SA and executed by SAMPRO. New recruits have been entered into the lower level learnership so that 36 learners are again busy with this programme in 2013/4. In addition, 49 new recruits have been recruited and entered the programme for 2014/5. The funds obtained from Milk SA are used to print and mail learning materials to each of these matriculants (costed at R1200 a piece), plus a training fee of R10000 per learner to the provider.

A management system agreed upon jointly by SAMPRO and FMCG Training Solutions have been implemented in terms of which the training fee is paid in instalments based on progress, ensuring performance by all parties involved. Current indications are that the 2013group, of which some participants started late and the 2014 group might finish off together at the end of 2014. This particular intervention is gaining in popularity with dairy enterprises.

Training achievements by industry enterprises

In the previous newsletter it was reported that four enterprises were involved (some for a lengthy period) in the in-house training of learners, using registered Skills Programmes with learning materials developed and supplied by SAMPRO (funded by Milk South Africa). These enterprises (though not exclusively these) have recently exerted a great effort at supporting these learners for the completion of these skills programmes. Apart from the 157 learners reported on in the previous newsletter, a further 200 are in the concluding phase of the programmes they were enrolled for and received endorsements for their achievements from FoodBev SETA. Concurrently, the accompanying credits attained are being recorded for these learners on the National Learner Records Database (NLRD). Congratulations in advance to (in alphabetical sequence) Darling Romery; Fair Cape Dairy; Parmalat and Woodlands Dairy and their learners for this excellent performance. The learning materials developed by SAMPRO with funding by Milk SA, are extensively used by these enterprises, obviously to good effect.

SAMPRO’s involvement in tertiary education

SAMPRO has awarded the Milk SA funded bursaries for 2014 to 4 students as planned and budgeted. Please support these students with offers for employment, as your money is being invested in their skills. Some of them may require holiday work during 2014. In the table below, please find their particulars and contact details.

Name / Cell nr / e-mail address / Study / Institution
Sinazo Mandondo / 0735402076 /
/ National Diploma Food Technology (final year) / CPUT
Qiqa Mafongosi / 0711677967 /
/ B.Tech. Food Technology
(Honours level) / CPUT
AninkeHattingh / 0722692674 / / B.Sc(Hons) Consumer Science / UFS
Chané Kruger / 0722440743 /
/ B.Sc Food Science (final year) / UP

AVAILABLE LEARNING MATERIALS

Unit Standards based modules

These learning materials are also called ‘formal’ learning materials, as they support the unit standards that make up registered learnerships. The following table indicate what materials are available.

FORMAL LEARNING MATERIALS CATEGORY / NUMBER OF LEARNER GUIDES / TYPICAL TOPICS COVERED
Dairy Technology / 9 / Equipment and terminology; milk composition and changes due to processing; pasteurization; cream separation and standardization; homogenization
Food Safety / 4 / Cleaning and sanitizing; hygiene; pests and waste
Foundational (basic concepts of science) / 6 / Dairy microbiology; dairy chemistry; safety; energy; good manufacturing practices
Laboratory skills / 29 / Variety of chemical, physical; microbiological compositional analytical techniques;
Manufacturing technology / 20 / All major dairy product groups’ manufacturing technologies
Packaging / 9 / Operation and controlling of rigid plastic and glass containers; gable tops; bricks for aseptic packaging; sachets; individual food portions and cans
Quality management practices / 4 / HACCP; quality control and quality assurance
Sensory analysis / 10 / All major dairy product groups
Starter cultures / 2 / Bulk starter preparation and activity determination

Coaching Manuals

In addition to the ‘formal’ learning materials, there are 75 in-house ‘Coaching Manuals’ contained in eight different programmes for use at a lower (operator/attendant) level. These manuals are very abridged and highly supplied with visual content. Specifically Programme 8 may serve well as (e.g.) initial training for (e.g.) Cheese makers (and employees at the level of shift supervisor – though no supervisory skills are presented, rather the technical food manufacturing skills). It has served well on occasions to render workers ‘work-ready’ so that they may – at a later stage – be enrolled for the formal courses. In the education and training world such programmes are known as ‘Provider Programmes’. Programme 6 is unique in the sense that it does not present learning contents, but rather elaborate checklists for use by operators, attendants and supervisors regarding most (if not all) processes in a factory (designed for a fresh milk factory). Some enterprises use these as SOPs.

NON-FORMAL COACHING PROGRAMME / NUMBER OF MANUALS / INTENDED TRAINING USE
Good Manufacturing Practices / 8 / All operators/equipment attendants
Cleaning and Sanitising / 7 / All operators/equipment attendants
Raw Milk Reception / 8 / Milk Reception section operator
Milk Testing / 6 / Laboratory Assistants
Pasteurization system / 4 / Pasteurizer system operator
General Processing Requirements / 4 / System operators/attendants & shift leaders
Bulk Milk Collection / 6 / Tanker Operators
Manufacturing Assistance / (32 in total) / (‘Dairyman’ assistants)
Hard & semi-hard cheese making / 10 / Cheese Maker’s Assistants
Evaporation & Spray Drying / 5 / Powder Maker’s Assistants
Mixing & Blending / 4 / Mix & Blend Operator
Yoghurt Manufacturing / 6 / Yoghurt Maker’s Assistants
Cottage Cheese making / 7 / Cottage Cheese Maker’s Assistants

NEWS FROM THE SETA

Following a very successful meeting for the establishment of the Dairy Chamber of FoodBev SETA, a further meeting was held to roll out the important issues identified as pertinent to progress with skills development. The agenda was comprehensive and many operational matters were discussed. Amongst these were some strategic issues for the effective and efficient functioning of a Chamber, expectations from industry; the Sector Skills Plan and the Scarce Skills list. Two representatives from Organized Labour joined the Chamber, being NkosentshaQabaka and KolisangThabatha, both from FedcrawThe other representatives serving in the Dairy Chamber are Ms Antoinette Else-Rheeder (Clover SA); Mr Richard Hutton (Woodlands Dairy); Mr Jacques du Preez (Fair Cape Dairy); Mr Eon de Kock (Parmalat) and Mr Gerhard Venter (SAMPRO). Mr Richard Hutton was elected as the alternate Employer Board representative for Mr Willie Prinsloo, the Chamber Chairman. Apart from the issues stated above, the design and development of an Internship for graduates (qualified) has been identified as high priority project for the Dairy Chamber.

The long awaited Service Level Agreement (SLA) between FoodBev SETA and SAMPRO, for performing very specific functions on behalf of and under supervision on FoodBev SETA in respect of the Dairyman qualification, is reportedly to be submitted to the Board for vetting. This is one of the requirements for the final registration of the Dairyman curriculum by QCTO, the quality assurance body for the curriculum.

For more information: Contact SAMPRO Training by telephone; fax or e-mail.

or aining Website:

AN INVESTMENT IN TRAINING IS AN INVESTMENT IN YOUR EMPLOYEES, PRODUCT QUALITY AND PROFITABILITY

Appendix 3: Latest ‘Matriculant’ Report

Summative report of Matriculantlearnerships
Year / Company / Number of learners taken in / Number of learners competent up to date / Number of learners left the company and not yet competent in learnership / Number of learners withdrew from learnership / Number of learners still busy completing the learnership
2012 / A / 20 / 19 / 1 / 0 / 0
B / 5 / 3 / 2 / 0 / 0
C / 5 / 0 / 2 / 1 / 2
D / 2 / 0 / 1 / 0 / 1
E / 4 / 4 / 0 / 0 / 0
Total / 36 / 26 / 6 / 1 / 3
2013 / A / 28 / 0 / 4 / 0 / 24
F / 4 / 4 / 0 / 0 / 0
E / 4 / 0 / 3 / 0 / 1
Total / 36 / 4 / 7 / 0 / 25
2014 / F (site 1) / 9 / 0 / 0 / 0 / 9
E / 4 / 0 / 1 / 0 / 3
B / 6 / 0 / 0 / 0 / 6
D / 5 / 0 / 0 / 1 / 4
A / 20 / 0 / 0 / 0 / 20
F (site 2) / 5 / 0 / 0 / 0 / 5
Total / 49 / 0 / 1 / 1 / 47

The following short note accompanied the report

Good day Gerhard

Trust you are well; please find attached monthly report for the Grade 12 project. I have scheduled interval moderation for the end of this month for both the 2013 and 2014 groups. Gerhard for your information we are struggling with the 2013 Company A group, however I have put an action plan in place and I have Robert and Bernadette assisting with the learners as well.

Please let me know if you need any more information.

Regards

W.van Rensburg