Objective
To get a challenging job as a Customer Service Manager so that I can learn more and excel in my career.
Education
1999 - B.A. with a major in Communications and a minor in Spanish, University of California, Two Ville, California; GPA 3.6; President of Spanish Club in 1998
Experience
Green Clothiers of Northern California, Two Ville, CA
Customer Service Manager•5/23/2003 - Present
•Recruited, trained and managed 15-member team
•Ensured continuous delivery of outstanding customer service
•Redesigned, developed and implemented employee training program which increased sales revenues
•Assisted customers when and where needed
Fine Sports Wear International, Two Ville, CA
Customer Service Manager•3/2/2001-5/13/2003
•Recruited, trained and managed 35-member team
•Ensured continuous delivery of outstanding customer service
•Designed, developed and implemented employee training program which increased sales revenues
•Assisted customers when and where needed
•Exceeded annual goals in key metrics including profit, sales, employee retention and customer service
Customer Service Representative•7/12/1997-2/29/2003
•Assisted with customer sales of women’s and children’s sportswear
•Awarded Salesperson of the Year in 1999 and 2002 for exceeding set sales productivity
•Trained 14 new representatives functioning as lead trainer, providing ongoing guidance and constructive feedback
•Achieved lowest returns percentage than all other coworkers
Hobbies
Skiing, hiking, cooking, Karate, playing with my two cats and shopping!
Objectives:
To acquire a creative development position within the entertainment industry that would utilize my vast (2 years) technical experience.
To find a gig.
My goal is to be a meteorologist. But since I have no training in meteorology, I suppose I should try stock brokerage.
I demand a salary commiserate with my extensive experience.
Reasons for leaving the last job:
Terminated after saying, "It would be a blessing to be fired."
Responsibility makes me nervous.
Being in trouble with the law, I moved quite frequently.
In my last position, got nowhere as part of a 60-person herd.
I did not give the company my full effort and received no chance of advancement in return.
Note: Please don't misconstrue my 14 jobs as job-hopping. I have never quit a job.
My last employer insisted that all employees get to work by 8:45 every morning. I couldn't work under those conditions.
Was met with a string of broken promises and lies, as well as cockroaches.
I was working for my mom until she decided to move.
The company made me a scapegoat - just like my three previous employers.
Maturity leave.
Job responsibilities:
Maintained files and reports, did data processing, cashed employees' paychecks.
Responsibilities included checking customers out.
Creator / Writer: ihatemylife.us, Los Angeles, CA
Overlooked all areas to ensure an overwhelming success.
Develop and recommend an annual operating expense fudget.
Dealing with customers' conflicts that arouse.
While I am open to the initial nature of an assignment, I am decidedly disposed that it be so oriented as to at least partially incorporate the experience enjoyed heretofore and that it be configured so as to ultimately lead to the application of more rarefied facets of financial management as the major sphere of responsibility.
Personal interests:
Donating blood. 14 gallons so far!
I like the Simpsons.
Interests: Running, editing video, cooking, writing and wondering.
Go Chargers!
5
1515 Gator Lane
Gainesville, Fl
352-392-1601
Objective
A want a good job that pays lots of money!
Experience
1985–1990 Ferguson and BardellSouthridge, WA
District Sales Manager
•
Increased regional sales.
•
Managed 250 sales representatives in 10 Western states.
•
Made training course for new recruits — speeding profitability.
1990–1994 Arbor Shoes Southridge, WA
National Sales Manager
•
Increased sales from $50 million to $100 million.
•
Doubled sales per representative.
•
Suggested new products.
1975–1980 LitWare, Inc. Southridge, WA
Sales Representative
•
Expanded territorial sales by 400%.
•
Received company’s highest sales award four years in a row.
•
Developed a training course.
Education
1999-2004 University of Florida Gainesville, FL
B.A., Business Administration and Computer Science.
Interests
Southridge Board of Directors, running, gardening, carpentry, computers, going
to clubs, playing the flute.
Tips
I am a hardworking, fast learning, individual who will get the job done.
I am a team player!
References
On a separate page
Objective: To work
Skills:
Hardworking, Trustworthy
Great customer service skills
Single Female with average body type
Non smoker, no health problems
Did great in scoohl
Ready to try and learn new things
Great customer service skills
Work History:
Barista Jan 21st – June 4th 2010
The Coffee Bean Coffee Shop
I provided customer Service
Made drinks to order and prepared food items from menu
Babysitter Tuesday, Sept 17th – Friday November 14th 2007
Williams Family
I looked after 3 boys after school until they’re parents returned from work
Made snacks, helped with homework, played games
Cashier 2008
Jon’s Hardware Store
Operated a cash register
Assisted customers and stocked shelves
Education
Food Safe, & Super Host 2010
HRS Training institute Expires 2012
Grade 12 2009
North Side Secondary
Hobbies and Interests
Shopping, Music, Singing, Hanging out with Friends, Computers, My dog
References:
Anne Smith (aunt) 604-555-2213
Anita Jones (best friend) 604-555-3912
RJ Middleton (former manager) 604-555-8872