Sample resume 2

Resume

Michelle Partridge

52 Malvern Street, Moorabbin VIC 3189 Telephone: (03) 9205 4256

Profile

Highly experienced in providing administrative, executive and project support services at ministerial and executive level.

Broad range of skills and experience gained throughout career. Key positions held include ministerial and executive assistant roles, administrative officer positions, departmental liaison officer and project officer roles.

Highly developed customer service skills and commitment to follow through; excellent communication and interpersonal skills.

Strong organisational and time management skills, exercise initiative and discretion in determining priorities and meeting deadlines.

Work well independently or as part of a team and have demonstrated capacity for dealing with confidential and sensitive issues. Maintain a positive approach, am self-motivated, give attention to detail, adapt easily to changing work environments and have a strong work ethic.

Qualifications:

Diploma of Shorthand and Secretarial Studies – Dacomb Business College

Technical skills and competencies:

MS Mail OutlookMicrosoft Word for Windows

Microsoft Excel Microsoft PowerPoint

Microsoft AccessInternet

Keyboard – 60wpmShorthand

Professional development:

Lotus Notes R6 Uprgrade Training

Ministerial Brief Writing

Access Essentials

Introduction to Project Management

Professional Development for Executive Administrative Assistants

Effective Administration Skills

Languages:Interests:

Fluent in English and ItalianCooking, gardening, reading, current affairs.

Employment history

Department of Innovation, Industry and Regional Development / April 2005 – Current
Project officer, Office of Science and Technology

Responsibilities:

  • Coordinate the Office of Science and Technology’s award programs.
  • Prepare accurate and timely advice to Minister, including briefings and correspondence.
  • Assist with events management and project management as required.

Achievements:

Production of the 2009 Victoria Prize and Fellowships and Premier’s Award for Medical Research brochures.

Coordinated a series of mailouts and promotional material.

Played a lead role in the successful staging of the 2007 Victoria Prize and Fellowships award ceremony at Government House attended by 400 guests.

Successfully negotiated and appointed a number of small contracts for the provision of services for the 2007 Victoria Prize and Fellowships award ceremony.

Department of Innovation, Industry and Regional Development / October 2004 – April 2005
Project Officer/Executive Support to Executive Director, Office of Small Business

Responsibilities:

  • Provide research, followup and project support to Executive Director as required.
  • Coordinate the Weekly Activity Report, including liaising with Executive Director’s direct reports and regional offices to gain cooperation and feedback.Provide executive and secretariat support to Director, Victorian Business Master Key including travel arrangements, organising board meetings, coordinating appropriate documentation and attending to catering requirements.

Achievements:

Coordinated a series of Department of Innovation, Industry and Regional Development (DIIRD) Business Programs and Services Information Seminars.

Led and managed the relocation of the Victorian Business Centre (Melbourne office) Resource Centre.

Office of the Minister For Information and Communication Technology and Minister for Small Business / February 2003 – October 2004
Departmental Liaison Officer

Responsibilities:

  • Ensure that the content, quality and flow of briefings and correspondence to Minister’s office meet set timelines.
  • Plan and coordinate the Minister’s attendance at Community Cabinet, regional visits, meetings and functions ensuring Minister appropriately briefed.
  • Assist in the coordination of ‘Listening to Small Business’ forums and liaised with metropolitan and regional office network to ensure appropriate small business representation.
  • Provide sound and timely advice to Minister’s office and department on potential issues in a confidential manner.

Achievements

Initiated and maintained effective communications between the Minister’s office and the Department, ensuring satisfactory outcomes for both parties.

Followed through to completion on outstanding issues.

Department of Innovation, Industry and Regional Development / March 2000 – February 2003
Administrative Officer/Personal Assistant to Director, Small Business

Responsibilities:

  • Provide confidential executive support to Director including stenographic and audio typing services.
  • Provide secretariat support to the Small Business Advisory Council (SBAC).
  • Processed office accounts and invoices for payment.
  • Track ministerial correspondence and briefings on electronic database system.
  • Implementand maintain office filing systems.

Achievements

Effectively managed and coordinated a range of office management support functions for the smooth operation of the office of the Director, Small Business.

Assisted in the coordination of a successful Ministerial Business Trip to Europe including confirmation of meetings, organising airfares, travel arrangements and accommodation.

Active team member and project support in the distribution of 20,000 ministerial letters to small business clients in short time frame.

Office of the Minister For Small Business and Consumer Affairs / June 2000 – August 2000
Ministerial Executive Assistant

Responsibilities:

  • Provide executive support to the Minister, including secretarial and administrative functions.
  • Organise and prioritise a demanding workload.
  • Follow through on requests pertaining to Minister’s office.
  • Supervise administrative staff.

Achievements

Efficiently managed Minister’s diary ensuring appropriate scheduling of meetings and events, including Minister being appropriately briefed.

Dealing with sensitive and conflicting issues in a professional manner within a demanding and fast paced environment.

Employment history (pre 2000)

Department of State Development, State Government of Victoria
Administrative Assistant, Office of the Minister for Small Business and Consumer Affairs
Administration Officer, Executive Director’s office, Small Business Victoria
Coordinator, Executive Services, Tourism Victoria
Executive Assistant, Executive Director’s office, Small Business and Regulation Reform
Administration Project Officer, Trade Measurement Victoria
Administrative Assistant, Office of the Minister for Small Business
Awards Coordinator, Small Business Development Corporation
Secretary to Director Policy and Director Corporate Communications

References

Details provided on request.

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