Ishan Nagpal

A-4/54, 3rd floor, Sector -4, Rohini, New Delhi, India -110085

Contact:+91-9990469956,

Email Id:

Date of Birth: 27th May, 1989.

Sales andMarketingProfessional

Seeking a new challenging and rewarding opportunity across the industry

PROFILE

Qualified individual with a degree in MBA from Sikkim Manipal University; possessing inborn quantitative aptitude, determined to carve a successful & satisfying career across the industry.

Customer-satisfaction driven individual with good verbal communication skills, a professional appearance and demeanor to handle front office operations. Good phone etiquette skills in a high-call volume environment & enjoys providing hospitality services to guests.

Core Competencies

Marketing Planning ~ Sales ~ Resource Optimization ~ Manpower Handling ~ Admin

PROFESSIONAL EXPERIENCE

Techno Machines Industries

Designation:Senior sales executive

March 2012 – Till Now

Job Description

  • Training & Development
  • Clients Relations (Grievance Handling)
  • Taking initial rounds of interview.

• Maintaining and Updating records related to Marketing.

• Ensuring compliance of SOPs and company policies.

  • Should be able to design the organization structure keeping in view the future expansion plans.
  • Ensuring optimum utilization of human resources i.e. planning and managing the marketing schedule for team members.
  • Handling of marketing Team

Interglobe Technologies Pvt. Ltd

March 2010 – July 2011

Job Description

  • Taking calls regarding baggage delay in United Airlines.
  • Locating their bags with help of the Software
  • Satisfying customer by answering their questions

EDUCATIONAL CREDENTIALS

MBA-Marketing, 2015

Sikkim Manipal University

BSCHCM, 2011

Sikkim Manipal University,

Class XII, 2008

Montfort Senior Secondary School, New Delhi, CBSE65%

Class X, 2006

Montfort Senior Secondary School, New Delhi, CBSE63%

Achievement

Got highest number of good ratings in customer call survey.

Extra-curricular Accolades

Student organizer in Fresher’s Party 2010 of HCT Department of JIMS

Hobbies: Making New Friends, Swimming, Work out , Listening Music

References: Available on Request