Which of the Following Is NOT a Mode Commonly Used to Listen to Messages

Which of the following is NOT a mode commonly used to listen to messages?

Careful listening

Correct.

Cautious listening

Incorrect.

Skimming

Incorrect.

Scanning

Incorrect.

Which of the following is NOT a type of nonverbal communication?

Listening

Correct.

Body language

Incorrect.

Space

Incorrect.

Time

Incorrect.

Which of the following nonverbal behaviors is considered positive?

Yawning

Correct.

Leaning toward the person with whom you are conversing

Incorrect.

Looking at your watch

Incorrect.

Raising your eyebrows

Incorrect.

Paraphrasing a speaker

delays the conversation process.

Correct.

creates negative feedback.

Incorrect.

interrupts the speaker.

Incorrect.

makes him or her feel not only heard but also understood.

Incorrect.

Which of the following is true about nonverbal communication?

The message transmitted by physical appearance will depend on the occasion.

Correct.

A person who is late transmits the message of being busy and, therefore, important.

Incorrect.

Communication is improved if the employee is sitting and the boss is standing.

Incorrect.

Messages conveyed through body language follow no observable patterns.

Incorrect.

A listener who associates meanings with stimuli will be more successful in recalling information at a later time.

True

Correct.

False

Incorrect.

Hearing and listening are different terms for the same physical process.

False

Correct.

True

Incorrect.

A listener should evaluate a message after the speaker has completed the entire message.

True

Correct.

False

Incorrect.

A speaker may volunteer more information if you give negative feedback.

False

Correct.

True

Incorrect.

A speaker should not display facial expressions because they may change the meaning of an oral message.

False

Correct.

True

Incorrect.

Interpreting involves assigning meaning to both verbal and nonverbal cues.

True

Correct.

False

Incorrect.

Body language is an important form of nonverbal communication because it gives instant feedback.

True

Correct.

False

Incorrect.

For a salesperson to show confidence in his or her products, the salesperson should squeeze the customer's hand as tightly as possible during a handshake.

False

Correct.

True

Incorrect.

Nonverbal communication may transmit an unintentional message.

True

Correct.

False

Incorrect.

Listeners use cautious listening when they want to concentrate on specific details rather than general concepts.

False

Correct.

True

Incorrect.