CIS/319 Computers & Information Processing

University of Phoenix rEsource Syllabus

CIS/319

Computers and Information Processing

Course Title

CIS/319 – Computers & Information Processing

This course introduces the fundamentals of computer systems and the role of information processing in today's business environment. An overview is presented of information systems, systems development, operating systems and programming, database management, networking and telecommunications, and the Internet.

Course Schedule

July 2 - July 30, 2008

Main Campus

Wednesdays, 6 p.m.

Course Materials

All materials can be found on resource, which can be accessed through the University of Phoenix eCampus Web site.

Instructor’s Name

Greg Binder

Primary eMail Address

Alternate eMail Address

Telephone Number(s)

(602) 9426448 (H)

(602) 2563589 (W)

Availability

Mr. Binder can be reached by any means above. In many cases, you will have to leave a message; however, he will return your contact as soon as possible. You may call the work number and the home number at any time. Home calls should be limited to 7 a.m. to 10 p.m. OLS will be used for sending documents.

University Policies

Please review University Policies regarding topics such as student conduct, attendance, and plagiarism in your Program Handbook, which can be accessed through the University of Phoenix eCampus Web site.

Modality Procedures

As with many University courses, class participation is a valued attribute, contributing to the final grade. Several other measures of student performance are noted in the Grading Criteria.

Course-Specific Standards

Late assignments

All written work (does not include homework questions) will be according to the University of Phoenix Approved Style Guide (APA). Your grade will be based on style, content and format including such items as clarity of communication, sentence and paragraph construction, punctuation, spelling, and grammar. Late work will be reduced by 10% per week late.

Feedback

Assignments will be returned at the workshop following the workshop when submitted. Materials submitted in Workshop 5 will be returned to the student who submitted it, via OLS.

Incompletes

If you are unable to complete the coursework you should seek guidance from your academic counselor – as a matter of University policy, incompletes are not granted.

Welcome

Welcome to Computers and Information Processing! This document provides a description of the on-ground course, as defined by the instructor and the University of Phoenix. Students at many colleges and universities take such an introductory course. The course introduces the roles, processes, and disciplines of information technology. (I encourage you to use the World Wide Web as a resource throughout the course. Of course, you know that course materials are available on-line. The student’s understanding of the material will be evaluated through individual and learning team products (written, presentation, and e-mail). CIS/319 is a foundation course for continued study in the field of information technology as well as provides an essential background in IT for practitioners in other fields.

Instructor Bio

Your instructor comes to you with over 33 years of teaching experience. He is a graduate of the US Military Academy at West Point and holds a Masters Degree in Computer Science from the University of Arizona. He taught Computer Science at the Academy for three years. Subsequently he served on the staff of the US Army Management Systems Support Agency at the Pentagon. Since 1980, he has worked for the City of Phoenix Information Technology Department, consulted for the US Army Pentagon and the State Department, and taught in the Business College and School of Public Affairs at Arizona State University. He has been a faculty member with the University of Phoenix since 1983, in all aspects of graduate and undergraduate information systems subjects. He has been a faculty member with Ottawa University since 2003. He is involved with both classroom delivery and Directed Study programs. At the City of Phoenix Mr. Binder has managed development of the e-commerce program, privacy, the e-government program, and served as project manager for web-based applications. He currently heads the Enterprise Technology Management team, with responsibilities for enterprise architecture; strategic, technical, and operational technology planning, related solutions strategy development.

Academic Honesty

Academic honesty is highly valued at the University of Phoenix. Students must always submit work that represents their original words or ideas. If any words or ideas used in a class posting or assignment submission do not represent the student’s original words or ideas, all relevant sources must be cited along with the extent to which such sources were used. Words or ideas that require citation include, but are not limited to, all hard copy or electronic publications, whether copyrighted or not, and all verbal or visual communication when the content of such communication clearly originates from an identifiable source. Please see the University of Phoenix Catalog for more information about academic honesty, including consequences of academic dishonesty.

Privacy and Confidentiality in the University of Phoenix Classroom

One of the highlights of the University of Phoenix academic experience is that students can draw on the wealth of examples from their organizations in class discussions and in their written work. However, it is imperative that students not share information that is confidential, privileged, or proprietary in nature. Students must be mindful of any contracts they have agreed to with their companies.

WEIGHTING of ASSIGNMENTS

Individual Assignments (70%) /

Points

Week Two / 100
Week Three / 100
Week Four * / 100
Learning Team Project Presentation / 50
Participation (all weeks) / 50
Learning Team Assignments (30%)
Learning Team Project Paper / 100

TOTAL

/ 500

* See Week Four for special rubric discussion.

Point/grade conversion

Grading: % Grade % Grade

95+ A 7576+ C

9194+ A 7274+ C

8790+ B+ 6871+ D+

8386+ B 6567+ D

8082+ B <65 F

7779+ C+

Course Materials/Electronic Resources

Links to course materials and electronic resources for each week of class are located on the rEsource page of the Student Website. Content is divided by week and topic.


DISCUSSION QUESTIONS

Week / ·  Discussion Questions -
(Note: The discussion questions are used to frame your thoughts about the readings and to prompt workshop discussion. They are NOT “assignments” that require preparation of a work product to be turned in.)
One / Based on Russell and Yilmaz’s (2006) article, how can gap analysis be applied to the system development life cycle? Give an example of how this might apply in your workplace.
Based on Moore, Nolan and Gillard’s (2006) article, explain the differences between the traditional SDLC and the proposed “higher-level” SDLC. How could the higher-level SDLC be applied in your company?
Two / Based on Holmes’ (2007) article, propose a hardware purchasing strategy for your company.
Based on Goodfellow’s (2007) article, describe the value of virtualization as well as how your company can make use of it.
Three / Based on Dunn’s (2008) article, explain how your computer’s operating system and various installed programs can slow down your computer.
Based on Trapani’s (2007) article, develop your own list of the top ten apps of 2007. Justify your selections.
Four / Based on the Computer Weekly (2007) article, describe how Master Data Management can be used in your company.
Based on Swartz’s (2007) article, what are some of the major problems companies have in managing their data? What solutions would you propose?
Five / Based on Davis’ (2006) article, how would you propose that a VPN be used in your company?
Based on Karim and Hovell’s (2007) article, discuss what it will take for “everything over IP” to become a reality. Explain whether this is a realistic option for your company.


INDIVIDUAL ASSIGNMENTS

Refer to “Standards for Written Work” and “Standards for Presentations” in your Program Handbook, which can be accessed through the University of Phoenix eCampus Web site.

A link to the Virtual Organizations can be found on the rEsource page.

Week / Date Due / Individual Assignments
One / Complete assignments posted on the rEsource course page.
Two / Prepare a DFD and brief narrative description of the system that would be used for a new customer to apply for and be granted a credit account with Dillard’s. You should study this material for DFD assistance - http://www.getahead-direct.com/gwbadfd.htm. The DFD can be drawn with Visio or PowerPoint.
Three / Prepare a 2-3 page memorandum describing what office automation and group collaboration software is used in your organization. Include an analysis of the advantages and disadvantages of each software used.
Four / Prepare a 2-3 page memorandum analyzing the use of databases in your organization. Include what database applications are used (Microsoft Access, DB2, Oracle, etc.). Conclude by proposing improvements. For large organizations, restrict the scope of the paper to the department in which you work.
Five / Complete a Learning Team Evaluation.

LEARNING TEAM ASSIGNMENTS

The following assignment refers to a Service Request for Riordan Manufacturing, one of the Virtual Organizations. A link to the Virtual Organizations can be found on the rEsource page.

Meeting / Date Due / Learning Team Assignments
One / Create a Learning Team Charter.
The Learning Team will complete Service Request SR-rm-001 Processes Evaluation. A 7-10 page paper and a Microsoft PowerPoint presentation of the project will be submitted during Week Five. The paper should include:
·  An executive summary of the project which identifies the business processes that have been identified for improvement.
·  Identification of the business requirements.
·  Process flow charts, procedures and/or policy statements that articulate the business requirements in terms of specific processes or business development needs.
Begin work on Service Request SR-rm-001.
·  Identify specific systems within Riordan’s inventory and manufacturing processes that could be improved.
·  Begin defining the business requirements of the selected systems.
·  Begin work on the executive summary.
Two / Continue work on Service Request SR-rm-001.
·  Finalize business requirements for selected systems.
·  Begin preparation of process flow charts, procedures and policy statements.
·  Finalize executive summary.
·  Begin work on Microsoft PowerPoint presentation.
Three / Continue work on Service Request SR-rm-001.
·  Finalize process flow charts, procedures and policy statements.
·  Continue preparation of PowerPoint presentation.
Four / Complete work on Service Request SR-rm-001.
·  Finalize the 7-10 page paper summarizing the project proposal.
·  Finalize PowerPoint presentation.
Grading for Written Work

50% Content/Development

·  All key elements of the assignment are covered in a substantive way

·  Content is comprehensive, accurate, and/or persuasive

·  Major points are stated clearly, are supported by specific details, examples, or analysis and are organized clearly

·  Where appropriate, the paper supports major points with theory relevant to development of the ideas, and uses the vocabulary of the theory correctly

·  There is integration of theory and practice whereby the writer is able to link theories to practical experience

·  Research is adequate and timely for the topic

·  The context and purpose of the writing is clear

20% Organization

·  The structure of the paper is clear and easy to follow

·  The paper’s organization emphasizes the central theme or purpose and is directed

·  Paragraph transitions are present and logical, and maintain the flow of thought throughout the paper

·  The conclusion is logical and flows from the body of the paper

·  The conclusion reviews the major points toward the appropriate audience

·  Ideas flow in a logical sequence

·  The introduction provides sufficient background on the topic and previews major points

10% Format

·  The paper, including citations and the reference page, follows designated guidelines for format

·  The paper is laid out effectively and uses reader-friendly aids (e.g., sections, summaries, tables of contents, indices, appendices, etc.) when appropriate

·  The paper utilizes references appropriately

·  Headings, the use of italics, etc., aid the readability of the paper and are not overdone

·  The paper is neat, with attention given to format requirements

·  Original work

10% Grammar/Punctuation/Spelling

·  Rules of grammar, usage, and punctuation are followed

·  Spelling is correct

10% Readability/Style

·  Sentences are complete, clear and concise

·  Sentences are well-constructed with consistently strong, varied structure

·  Sentence transitions are present and maintain the flow of thought

·  Words used are precise and unambiguous

·  The tone is appropriate to the content and assignment

Grading for Oral Presentations

20% Organization and Structure

·  Presentation is well-organized, clear, and effectively structured

·  If this is a team presentation, it is integrated rather than a disjointed series of individual presentations

·  Topic is researched adequately

10% Effective Use of Visual Aids

·  Visual aids are clear and effective

·  Visual aids contribute to a focused and integrated presentation

50% Content of Presentation

·  Content of presentation clearly follows the written paper on which it is based (if applicable)

·  The topic is relevant and addresses the specifications of the assignment

·  The content presented is comprehensive, accurate and believable

·  Key points are noted and presented logically

10% Style, Presentation, and Appearance

·  Dress and grooming are professional and appropriate for the setting

·  Non-verbal gestures are appropriate to the purpose of the presentation and flow of ideas

·  Confidence and knowledge of content are evident

·  Audience is engaged, when appropriate, in a professional manner

·  Delivery time is used well-presentation is not rushed

·  Speaker adheres to the time limit

10% Questions and Comments

·  Audience feedback is solicited

·  Audience questions are effectively addressed and correctly answered

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