Recommended Readings
Newsletters
“The Strategic Advantage”,
Ann Rosser, CEO, Finding Resolution
Enclosed issues:
“Dynamic Communication – Commitment to Understanding”
“Building Trust”
“Do You Encourage Conflict?”
Articles
Harvard Business Review
www.HBR.org
“Discovering Your Authentic Leadership”
George, Sims, McLean, Mayer
February 2007
“What Makes A Leader”
Daniel Goleman
January 2004
“Managing Oneself”
Peter Drucker
January 2005
Books
“Crucial Conversations: Tools For Talking When Stakes Are High”
Patterson, Grenny, McMillan, Switzler
“The Four Agreements”
Don Miguel Ruiz
Ann W. Rosser, CEO
P.O. Box 7583 = Arlington, VA 22207 = 703-536-6915
= www.findingresolution.net