Telstra Public Switched Integrated Services Digital Network Tariff
TELSTRA PUBLIC SWITCHED INTEGRATED SERVICES DIGITAL NETWORK SECTION OF THE STANDARD FORM OF AGREEMENT
Telstra Public Switched Integrated Services Digital Network Tariff
TELSTRA PUBLIC SWITCHED INTEGRATED SERVICES DIGITAL NETWORK SECTION OF THE STANDARD FORM OF AGREEMENT
Words that appear like this in this section have the special meanings set out in clause 16.1.
1 Term of SECTION
This Section takes effect on 22 August 2002.
2 General Terms and Conditions
2.1 Telstra’s General Terms and Conditions form part of this Section.
2.2 Where any provision of this Section specifies the circumstances in which Telstra may suspend, limit or cancel the provision of a particular service, that provision applies in addition to, and not instead of, the provisions set out in Telstra’s General Terms and Conditions.
2.3 Except as provided for in clause 2.2 above, if there is an inconsistency between Telstra’s General Terms and Conditions and this Section then this Section prevails.
2.4 The Customer must give Telstra the address of its premises where it wants Telstra to provide ISDN services (“Customer’s Premises”). The address must be a single, unique address and must not consist of two or more Distinct Places.
2.5 The Customer must ensure that, and Telstra will not connect any ISDN Access Service for the Customer unless, all Customer Premises Cabling and Customer Premises Equipment meets minimum technical requirements determined by ACA, and that all Customer Premises Cabling has been installed by a registered cabling service provider.
2.6 The Customer must not, and must not allow any other person to, interfere with any NT1 to which an ISDN service is connected (including connecting any apparatus to any circuit comprised in the NT1), unless the Customer first notifies Telstra in writing and obtains Telstra’s consent.
2.7 If:
· the Customer performs, or allows any other person to perform, any work in connection with any of the Customer’s ISDN services; and
· the Customer did not first obtain Telstra’s consent; and
· in Telstra’s opinion, Telstra must, as a result of that work having been done, perform corrective works to any ISDN service,
the Customer must pay Telstra its costs incurred in performing the corrective works.
2.8 If the above clause applies, Telstra will:
· calculate its costs according to its then current Commercial Works Policy and Guidelines; and
· give the Customer a written account of costs.
2.9 All ISDN Access Services will be provided for a minimum of 3 months (“Minimum Term”).
2.10 If the Customer cancels any ISDN Access Service before the end of the Minimum Term, the Customer must pay Telstra the proportion of any annual/monthly service charges payable for that ISDN Access Service up to the end of the Minimum Term.
2.11 If the Customer cancels any ISDN Access Service after the end of the Minimum Term, the Customer must pay Telstra the proportion of any annual/monthly service charges payable for that ISDN Access Service up to the date of cancellation.
2.12 If the Customer withdraws an order for any ISDN Access Service before the Commissioning Date, the Customer must pay Telstra all of Telstra’s costs incurred up to the time Telstra receives the Customer’s notice of withdrawal (“Withdrawal/Cancellation Fee”). This Fee must not exceed the total amount the Customer would have paid for connection of the ISDN Access Service.
In the Case of an Telstra ISDNâ 30 (OnRamp) service, a scale of appropriate charges for withdrawal of an order for provision of service is set out in Table 1.7
2.13 Telstra may reject an application for an ISDN 10/20/30 (OnRamp) service where provision of the service would be technically unfeasible.
2.14 Except as provided above, either party may cancel a MACROLINKä, MICROLINKä or Telstra ISDNâ (OnRamp) service by giving the other party 30 days’ written notice of its intention to do so.
2.15 Telstra will not be liable for any faults found to be caused by Customer Premises Equipment or Customer Premises Cabling.
2.16 If in Telstra’s opinion, the operation of a particular ISDN service becomes unsafe, or hazardous to the ISDN Network, Telstra may disconnect the ISDN service. If this happens, the Customer must pay Telstra the proportion of the annual/monthly service charges payable up to the date of disconnection.
2.17 This Section does not provide for connection of an ISDN service where additional work is needed to install that service because of physical conditions at the Customer’s Premises. Telstra and the Customer may negotiate outside of the terms of this Section, for Telstra to perform the additional work.
2.18 Where notice in writing is required either party may provide notice by facsimile.
2.19 The ISDN overlay network (supporting MACROLINKs, MICROLINKs, SPCs and XSPCs) will be closed on 30 June 2002. All Customers should migrate their ISDN services to the Telstra ISDNproduct range by 30 June 2002.
To assist Customers in the migration to Telstra ISDN, a MACROLINK conditional redirection tariff is available (see clause 13.97).
2.20 MACROLINK and MICROLINK services were withdrawn from sale on and after 1 January 1999. No new requests for MACROLINK or MICROLINK services will be accepted on and after 1 January 1999. All ISDN demand will be provided on the Telstra ISDN product range. Existing services will continue to be supported until the closure of the ISDN overlay network on 30 June 2002.
2.21 Semi Permanent Connections and Switched Semi Permanent Connections will be withdrawn from sale on and after 1 September 2001. No new requests for Semi Permanent Connections and Switched Semi Permanent Connections will be accepted on and after 1 September 2001. All ISDN demand will be provided on the Telstra ISDN product range. Existing services will continue to be supported until the closure of the ISDN overlay network on 30 June 2002
2.22 On and after 1 December 2001 there are to be no further adds, moves or changes to any Microlink, Macrolink Semi Permanent Connections and Switched Semi Permanent Connections. The cessation of adds, moves and changes includes:
No activation/removal of idle channels on Macrolinks.
No addition/removal of number ranges on Indial services or individual numbers on Microlink Multi Number services.
No additions or removals of supplementary features on Macrolink or Microlink services.
No changes of B-End numbers on Semi Permanent Connections and Switched Semi Permanent Connections.
No change of lessee of any Microlink, Macrolink, Semi Permanent Connections or Switched Semi Permanent Connections
No modifications of any manner to any Microlink, Macrolink, Semi Permanent Connections and Switched Semi Permanent Connections.
The only changes that will be allowed on any Microlink, Macrolink, Semi Permanent Connections or Switched Semi Permanent Connections are the change of customer service details.
2.23 A 240 volt power supply and protective earth are required for the NT1 installation. For the installation of an Telstra ISDN 30 (OnRamp) Service wher/e an OptoMux cabinet is provided, 240 volt power and protective earth conforming to ACA regulations must be provided by the Customer together with sufficient space to install the cabinet.
3 General description of ISDN Services
3.1 The ISDN provides users with integrated digital access to voice and data networks. It comprises a digital transmission circuit provided between an ISDN service and a Telstra ISDN exchange. Telstra provides 3 types of ISDN services:
· MACROLINKä;
· MICROLINKä; and
· Telstra ISDNâ
3.2 Telstra’s ISDN services are designed to service performance specifications meeting internationally acceptable levels. More information about ISDN services, their performance parameters and objectives are set out in Attachments 1 and 2.
3.3 Telstra provides the following as part of an ISDN Service:
· connection between the NBP and the ISDN;
· a telephone number or range of numbers, depending on the type of Access Service;
· a basic White Pages directory listing;
· access to the ISDN service;
· maintenance of Telstra owned plant and facilities; and
· general service restoration, as set out in clause 14.
3.4 Telstra ISDN services will operate with Customer Premises Equipment which meets ETSI Standards and which complies with ACA Technical Specifications TS31 and TS38. MACROLINK and MICROLINK services will operate with Customer Premises Equipment which complies with ACA Technical Specifications TS14 and TS13 respectively. Note that TS13 is now included as an option within TS31.
4 MACROLINK Access Services
4.1 A MACROLINK service is a digital transmission circuit between the NT1 at the Customer’s Premises and an ISDN exchange. The service usually consists of 20 or 30 information “B” channels and a control “D” channel. Each B channel carries digitised information at a rate of 64 Kbit/s. The D channel also operates at 64 Kbit/s but has a lower effective throughput as it is used primarily for network supervision of the B channel and to configure and reconfigure the service. Each channel can be used for a mix of incoming and outgoing traffic.
4.2 Telstra provides the following access services for MACROLINK only: (Note: as per clause 2.20, no new requests for MACROLINK access services will be accepted on and after 1 January 1999 and as per clause 2.22, there are to be no adds, moves or changes to Macrolink services on and after 1 December 2001).
· MACROLINK Standard Access
MACROLINK Standard Access is provided on an optical fibre or copper wire access lead in bearer cables in the Customer Access Network between the local exchange and the Customer’s Premises.
MACROLINK Standard Access provides a 2.048 Mb/s interface with 30 multiplexed channels comprising 64 kbit/s B channels for speech or data and a 64 kbit/s D channel for control signalling.
· Duplicated Access
Duplicated Access provides one main bearer and one standby bearer for each MACROLINK with automatic switching for each 2mb/s (30 Channels) MACROLINK service bearer between the Customer’s Premises and the local exchange.
· Dual Node Access
Dual Node Access provides for incoming and outgoing call traffic dispersion between two independent ISDN exchanges over two MACROLINK services with a common number range. The level of traffic dispersed is dependent on route availability and traffic levels. The service does not provide dual physical access routes between the Customer’s Premises and the ISDN exchanges.
· Duplicated Dual Node Access
Duplicated Dual Node Access provides dual node access with duplicated standby protection bearers for each MACROLINK access (2mb/s) to both exchanges.
· Semi Permanent Circuit
A Semi Permanent Circuit is a 64kbit/s transmission path between 2 pieces of Customer Premises Equipment. It may be installed between two MACROLINK services. Telstra provides interexchange transmission of one or more Semi Permanent Circuits between the same two ISDN exchanges. Only calls initiated by the Customer use the Semi Permanent Circuit.
Semi Permanent Connections will be withdrawn from sale on and after 1 September 2001. No new requests for Semi Permanent Connections will be accepted on and after 1 September 2001 (refer clause 2.20). There are to be no adds, moves or changes to Semi Permanent Connections on and after 1 December 2001 (refer clause 2.22).
4.3 The MACROLINK service is provided with one standby 2 mb/s bearer service (“Standby Bearer Service”) for each five 2mb/s MACROLINK services with the same number range grouping.
4.4 The Standby Bearer Service provides automatically switched protection to the first MACROLINK service of each group of five MACROLINK services between the Customer’s Site and the local exchange. It will also protect the other four MACROLINK services with the same number range, but this will require manual patching by Telstra and will only protect one MACROLINK service at a time. Standby bearers may be located in the same cable sheath as the MACROLINK service bearer.
4.5 Telstra will not supply the Customer with the Standby Bearer Service, Duplicated Access or Duplicated Dual Node Access where the Customer’s MACROLINK services use optical fibre access lead in bearer cables between the local exchange and the Customer’s Premises.
4.6 MACROLINK services are generally available in all capital cities and provincial areas in Australia. Service in Remote Areas is subject to the availability of infrastructure.
4.7 Availability of Dual Node Access and Duplicated Dual Node Access is subject to the availability of infrastructure.
4.8 The Customer acknowledges that Telstra owns any Semi Permanent Circuit Telstra installs for the Customer.
4.9 Before Telstra installs any Semi Permanent Circuit, the Customer must ensure that the Customer’s terminal adaptors and Customer Premises Equipment:
· are correctly programmed; and
· conform to the numbering arrangement for the service agreed with Telstra (that is, from a designated “A” end terminating number to a designated “B” end terminating number).
4.10 Deleted.
4.11 Semi Permanent Circuits cannot originate or terminate on an Telstra ISDN access.
4.12 MACROLINK services are eligible for the Local Business Saver Flexi-Plan in Table 3.17.
5 MICROLINK Access Services
5.1 A MICROLINK service is a digital transmission circuit between the NT1 at the Customer’s Premises and an ISDN exchange. Each MICROLINK service consists of 2 information “B” channels plus a control “D” channel. Each B channel carries digitised information at a rate of 64 kbit/s. The D channel operates at 16 Kbit/s but has a lower effective throughput because it is primarily used for network supervision of the B channels and to configure and reconfigure the service.
5.2 Telstra provides the following access services for MICROLINK only: (Note: as per Section 2.20, no new requests for MICROLINK access services will be accepted on and after 1 January 1999 and as per clause 2.22, there are to be no adds, moves or changes to Microlink services on and after 1 December 2001).
· MICROLINK Standard Access
MICROLINK Standard Access is designed for users who need smaller numbers of access circuits. It supports two 64kbit/s B channels for speech or data and one 16 kbit/s D channel for control signalling and low rate packet data.
· MICROLINK Repeater
MICROLINK Repeater extends the MICROLINK transmission range. One MICROLINK Repeater will extend MICROLINK transmission range to a maximum of between 48dB and 45dB at 100kHz. It is needed where the signal loss is greater than 34dB at 100kHz from the Customer’s Site to the local exchange.
· Switched Semi Permanent Circuit (X/SPC)
A Switched Semi Permanent Circuit is a transmission path which may only be established from one number on a MICROLINK to one number on either a MICROLINK, MACROLINK, or Telstra ISDN service.
As X/SPCs are switched services, call records generated by the network will appear on the Customer’s invoice. X/SPC calls, generated between pre-specified “A” and “B” numbers will appear on the Customer’s invoice. The Customer will not be charged for these particular calls. All other calls will be tariffed using normal call rates. Failure to notify Telstra in writing at least five (5) working days prior to a change in either the ‘A’ or ‘B’ end numbers may result in the Customer incurring call charges using normal call rates.