Thank you for contacting Royal Mail to report scam mail.

Please answer the following questions and return this form together with recent examples of the scam mail received, including both the envelope and the contents. For your convenience a prepaid addressed envelope is enclosed.

The information you provide may be shared with law enforcement agencies for the purpose of the prevention and detection of crime.

About you:-

Form submitted by: / First Name: / Surname: / Title:
Full Postal Address including Postcode:
Telephone: / Email:
In some cases Royal Mail may want to contact you for more details. Please indicate the way you would prefer to be contacted:
Are you the recipient of this mail (if the answer is No please complete the next section)? / Yes / No

About the recipient of the mail:

Mail recipient details: / First Name: / Surname: / Title:
Full Postal Address including Postcode:
Telephone: / Email:
What is your relationship to the recipient e.g. Relative, Friend, Advisor, Colleague, Carer, Other?

About the mail received:

When was the mail that you have forwarded to Royal Mail received by the subject of this Report?
How long has this type of mail been received by the subject of this Report?
On average, how much of this type of mail is received by the subject of this Report each week?
What methods have been used to correspond with the senders of this mail?
Is the subject of this Report still receiving mail of this type? / Yes / No
Has the mail recipient ever responded to this type of mail? / Yes / No
Has any payment been made to the senders? / Yes / No

About the senders of the mail:

Other than the details on the mail items, do you have any other information that could help identify the senders/those behind the mail that you are reporting?

Any other information:

Please use this space to provide us with any other information that may be relevant:

Possible follow-up activity:

Royal Mail would like to monitor the type and quantity of scam mail entering its postal system and may contact some recipients to request that they send us the scam mail that they receive. We will provide pre-paid envelopes for this purpose. Individuals/addressees that assist us in this way are known as ‘Mail Marshalls’.

Would you consider becoming a ‘Mail Marshal’ and send us the scam mail you receive on an on-going basis? / Yes / No

Thank you for completing the above questionnaire and supplying us with a copy of relevant recent correspondence. Royal Mail will look into this matter and, if this material is determined to be in contravention of our terms and conditions, Consumer Protection legislation, or found to be otherwise unlawful we will take action against the sender.

Please note that due to the large number of items we are dealing with we will not normally enter into correspondence regarding this matter.

Thank You

For further security advice including what to do about scams please see our website www.royalmail.com/security.

This Section For Use By Criminal Intelligence Team, Royal Mail Letters Security Only
Date Report received: / Report processed: