SFJFRSWM6
Investigate and report on events to inform future practice
/ As this standard applies across a range of working contexts within the fire and rescue service, the following guidelines apply at element level:
Gather information to support the investigation of an event
This element concerns your ability to collect information from a range of sources which is relevant to and supports the investigation of an event. This may include written, verbal or statistical information from internal and external sources.
Report the findings and conclusions of an investigation
This element concerns your ability to prepare and present your findings and conclusions, based on the collection and analysis of information you have collected. It includes your ability to present information with supporting arguments, rationale and factual data.
Performance criteria
You must be able to: / Gather information to support the investigation of an event
1. confirm with others the purpose of the investigations, your methods, objectives and timescales
2. check the accuracy and sufficiency of information
3. ensure your contact with others is sensitive to the nature of investigations
4. ensure your methods comply with legal and organisational requirements minimise risk to yourself, others and property
5. operate within agreed levels of your authority and responsibility
6. maintain records in line with your organisation’s procedures
You must be able to: / Report the findings and conclusions of an investigation
7. prepare reports and ensure that they contain clear conclusions, recommendations, priorities and analysis of risk critical issues
8. present your reports in a format and style relevant to the nature of investigations
9. clarify access to and availability of relevant supplementary materials which support your reports
10. check your presentation of conclusions differentiates clearly between fact and opinion
11. confirm information on which your analysis is based is valid and sufficient to support your conclusions
12. ensure your records are in the agreed format and are made available to authorised others
Knowledge and understanding
You need to know and understand: / Health and safety
1. hazards and risks of the workplace affecting others and the environment
2. how to apply practices that maximise the health, safety and welfare of yourself and others in the workplace
3. how to make and apply decisions based on the assessment of risk
You need to know and understand: / Organisational
4. applicable Fire and Rescue and other legislation
5. how to access, interpret and provide relevant information, including feedback
6. recording systems and their use
7. sources and availability of information
8. different types of investigation required within the organisation
You need to know and understand: / Personal and Interpersonal
9. how to communicate clearly and effectively with others
10. how to treat others with respect and consideration, taking account of, and accepting, equality
11. methods of communication and reporting in the workplace
12. roles, responsibilities and limits of authority of self and others
You need to know and understand: / Technical
13. how to interpret information of different types and from a range of sources
14. how to conduct an investigation
15. how to gather and present evidence
16. how to identify and preserve evidence
17. types of evidence and its importance
18. how to support the investigation of an event
19. methods and principles of report writing
20. the different types of technology available to use for investigations
Additional Information
Glossary / These definitions are provided to explain how key words and concepts are used in this unit.Activities
Actions, processes, operations or services in the workplace which must be carried out in order to achieve objectives
Allocating work
Giving teams and individuals responsibility for tasks which should achieve agreed work objectives
Confidentiality
Only providing information to those who are authorised to have it
Feedback on performance
Information you give to team members on how well they are performing against the objectives which have been agreed
Information
Relating to an event and to similar events, textual, graphical, written and verbal
Objectives
Clearly defined results which you need to achieve which are specific, measurable, agreed with others, realistic and time-bound
Organisational Constraints
Your organisation's policies, objectives and level of resources, which limit your freedom to take decisions and action
Others
Team members, colleagues working at the same level as yourself, higher-level managers, specialists, person(s), organisation(s),department(s), either inside or outside your organisation for whom you are providing services or products team, relevant others, sponsors and people outside your organisation
Plans
Documents or spoken agreements, which describe the work to be carried out, when, by whom, to what standard and with what resources, in order that requirements and objectives can be met
Records
An organisational reporting mechanism
Schedules
Documents showing the work to be done, when and, sometimes, by whom
Supplementary materials
Supporting information from a range of sources
Team members
People who work with you as part of a functional or project team; team members may report to you either as their line manager or as the manager in charge of a specific project or activity on which they are working
Developed by / Skills for Justice
Version number / 3
Date approved / December 2014
Indicative review date / December 2018
Validity / Current
Status / Original
Originating organisation / Skills for Justice
Original URN / SFJ FRS WM6
Relevant occupations / Fire and Rescue Watch Managers
Suite / Watch Management
Key words / Evaluate, collect, collate, data gathering, storing, information, presenting, reporting
SFJFRSWM6 Investigate and report on events to inform future practice 4