ROARING GAP CLUB

www.roaringgapclub.com

336-363-2211 336-363-2758fax

ACCOUNTING INTERNSHIP JOB DESCRIPTION

Roaring Gap Club believes that, as an intern, you should experience the Private Club Industry from every possible aspect. Working with and observing the following Departments should give an intern a better understanding as to how Roaring Gap runs as a team, united in one goal. That goal is to serve our members with enthusiasm and excellence.

ADMINISTRATION/FRONT OFFICE

· Provide the membership with outstanding service and accurate information

· Assists the CFO with payroll, accounts receivable, General Ledger, and HR duties.

· Handles front desk billing.

· Learn the front desk procedures and assist the front desk attendant and periodically man the front desk. Some of these duties are described below:

· Learn phone system: retrieve phone messages, transfer calls, book dinner reservations and massage appointments, set up RSVP lines

· Be familiar with Local Points of Interest and be able to give members/guest directions to these places: Vineyards, Mangum Pottery, Stone Mountain Park, Blue Ridge Parkway, Restaurants, etc.

· Maintain correct balances in petty cash.

· Tour Club Property and learn location of all Club Buildings and Facilities: Fire House, Golf Shop, Golf Maintenance, Day Camp, Stables, Lake Louis, Church, Parsonage, Studios, Paddle Tennis Court, Doll’s House, Employee Lodge, Fitness Center/Swimming Pool, Tennis Pro Shop, etc.

· Receives deliveries from Fed Ex, UPS and other delivery services

· Sort and distribute incoming mail

· Collect and post outgoing mail (including overnight mail deliveries)

· Maintain supply of club information for members: local movie listings, membership directories, day camp schedules, etc.

· Perform general office work such as word processing, filing and operating copy and fax machine

· Keep all pertinent documents and forms copied and sorted: employee applications, maintenance request forms, incident reports, etc.

· Learn the sign-out procedure for keys: Club Buildings, Club Vehicles, Member's Homes

· Learn the sign-out procedure for skeet and croquet equipment

· Read all information available regarding policies and procedures of Roaring Gap Club

· Make recommendations to CFO for improving the information flow for this department.

BANQUET/CATERING DEPARTMENT

· Helps the Banquet and Catering Manager with the billing of functions.

· Works with Banquet Manager to clarify Banquet billing questions.

· Make recommendations to CFO for improving the information flow for this department.

TENNIS

· Assist members and guest with tennis shop purchases.

· Helps tennis professional with end of day procedures.

· Make recommendations to CFO for improving the information flow for this department.

INN MAINTENANCE

· Tour Maintenance Department and familiarize self with layout of area

· Assist in the inventory and ordering of maintenance supplies: light bulbs, filters, lamp fuel, gas tanks, etc.

· Observe interactions with outside contractors

· Accompany head of maintenance on daily inspection of club property and facilities

· Review files on club equipment, work orders and warranties

· Review asset list with Inn Maintenance supervisor

· Make recommendations to CFO for improving the information flow for this department.

GOLF MAINTENANCE

· Assists golf Superintendent with payroll and accounts payable functions in his department before that information goes to the accounting department.

· Reviews asset list with Superintendent.

· Make recommendations to CFO for improving the information flow for this department.

DAY CAMP

· Assist Day Camp employees with the billing of day camp charges.

· Review procedures for this department in regards to billing and expenses.

· Make recommendations to CFO for improving the information flow for this department.

GOLF SHOP

· Tour Golf Shop and learn layout of Building

· Familiarizes self with appropriate dress, rules of play, etiquette, and guest policies and fee structure

· Assist in the daily sales of merchandise

· Assist in the billing of cart and green fees

· Assists with end of day billing procedures for the Golf Shop.

· Make recommendations to CFO for improving the information flow for this department.

· Performs other appropriate task as assigned by golf professional

FOOD & BEVERAGE-BACK OF HOUSE

· Tour kitchen areas and learn layout and proper storage of all items: china, glassware, silverware, cleaning supplies, food products, etc.

· Assist Executive Chef with daily, weekly and monthly inventory and ordering of supplies

· Assist in the checking in of deliveries and proper storage of items

· Make recommendations to CFO for improving the information flow for this department.

LIFEGUARD

· Read and familiarize self with all rules and regulations regarding the Lake and Swimming Pool Areas

· Assist Head Lifeguard in the inventory and ordering of supplies: life jackets, paddles, first aid kits, etc.

· Make recommendations to CFO for improving the information flow for this department.

BAR

· Assist with monthly inventory of all beer, wine, liquor and bar supplies

· Reviews with the Club House manager what is an effective inventory management system

· Assures that the club's policies and procedures for selling alcoholic beverages are consistently followed in all beverage outlets and at all club functions

· Make recommendations to CFO for improving the information flow for this department.

HOUSEKEEPING

· Tour Laundry Room and familiarize self with layout of department

· Assist in the inventory and ordering of needed supplies: laundry soap, cleaning supplies, studio amenities, etc.

· Helps Housekeeping Supervisor with payroll and other accounting related duties.

· Make recommendations to CFO for improving the information flow for this department.

FOOD & BEVERAGE - FRONT OF HOUSE

· Helps with an inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper holders, sugar bowls and linen and ensures that they properly stored and accounted for

· Reports all member and guest complaints to the Food & Beverage Manager and assists in resolving complaints especially as they relate to billing items.

· Works with the F&B manager to resolve F&B billing issues.

· Works with Joe Curran to resolve billing issues.

· Submits ideas for future goals, operational improvements and personnel management to Food & Beverage Manager

· Performs other appropriate accounting related assignments and projects as required by the Food & Beverage Manager

· Make recommendations to CFO for improving the information flow for this department.