RESUME

S.V.SRINIVASAN

Plot No29, House No1/124, 3rd Street, Natesan Nagar, Iyyappanthangal,

Chennai – 600 056 ‘ Mobile – 900240898, E-mail:

Objective: Utilize strong successful managerial experience gained in Elevator and HVAC industry in corporate operations, Establish quality, safety and financial operational standards to produce positive impact on overall performance of the organization.

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Area of Expertise

Management procedures ,Project management , Controlling budgets , On time delivery, Business improvement, Employee relations, Business Development, Forecasting & finance , Customer facing , Financial awareness , change management, Strategic Planning & Leadership, Operations Management

Key Skills and competencies

Excellent hands on management & communications skills.

Communicate and present confidently, clearly and expressively.

Accustomed to working with senior management.

Think laterally to create options and solutions.

Skilled negotiator, with proven experience in a commercial environment.

Total Years of Experience: 19Years

Current Location: Chennai

Location Preference: No preference

Education

·  B.E. (Mechanical Engineering) from SIR. M. Viswesvaraya Institute of Technology, Bangalore University

·  PGDBA from Annamalai University, Tamilnadu

Personal Summary:

·  A capable, result orientated Dy. General Manager with 19 years’ experience of leading high performance teams and of successfully increasing efficiency and productivity whilst reducing cost and inefficiencies. Ability to keep a level head at all times, nurtures and grow a business, evaluate opportunities and risks and also deliver innovative new solutions to challenges. Possessing excellent client facing and configuration skills and highly successful in defining company direction, achieving goals and optimizing business.

·  Passionately striving towards constant improvement - Excellent leadership, organization, and people management abilities.

Work Experience

·  5. Schindler India Pvt Ltd., Sept 2012 - present. Head - Operations

Responsibility:
To lead and create operational added value through sales, installation and services and implement leadership in aspects of corporate culture, creation of value, customer orientation, employee development and operational efficiency of a branch. Direct and organize the human, economic and material resources of a Schindler Branch, meet Branch objectives in order to deliver growth, profitability and customer/employee satisfaction targets.


Principal activities:


Control the implementation of sales and commercial policy in the Branch, according to the established procedures
Promote, motivate, coordinate and direct the activities of the Branch, to deliver the Schindler objectives of client satisfaction
Coordinate the development and execution of all works, optimize the work-groups, tools and means to meet the objectives of invoicing, activity, yield and quality of the works
Coordinate labour relations in agreement with the effective labour norm, maintaining the necessary meetings with workers and/or representatives
Apply the companies financial policies to all Branch activities according to the established procedures and guidelines
Control Branch expenses optimizing the management of Branch purchases and stocks in accordance with the Schindler India policies
Control the application of safety and health guidelines
Control and Organize the new installation supervisors
Coordinate the Modernization efforts to ensure that the primary commercial responsibility rests with the Service Leader and that the efforts of the Modernization salesman are targeted at growing the Modernization business while securing the Portfolio and developing the technical expertise of the Service Leaders
Ensure bottom-up communication in marketing and operational matters to Field Operations
Actively develop staff (quality, efficiency, customer orientation etc.)
Analyze root causes for deviations and set up corrective actions
Control the application of quality and product safety guidelines

NOTABLE ACHIEVEMENTS
·  Improved Customer loyalty factor from 60% to 110%
·  Reduced the attrition of people from 20% to 5%
·  Motivated the team implemented and achieved safety culture at work places.
·  Exceeded the operating revenue by 120%
·  Achieved Management Result and Product line Revenue by 110%
·  Decreased Material at Site, Project cycle time and increased project completion efficiency
·  Developed plans for managing/retaining talent inside the organization and for improving leadership strength
·  Monitored company policies and process in order to increase efficiency.

·  4. Hitachi Home & Life Solutions India Ltd.,

Position Title / : / Sr. Manager - Sales
Products / : / HVAC
Period / : / From Dec 2008 to Aug 2012
Region / : / India – South

Responsibilities:

·  Lead , train, and develop a result oriented team and is responsible for managing the region Profitability, ensuring high quality service to customer

·  To manage all Region functional deliverables with respect to people management, operational efficiencies,, customer management and location profitability.

·  To drive and plan operational strategies, implementing systems & procedures, MIS, Income & Expenditure budgeting & facilitate the growth of the region with optimal cost management.

·  Establish enduring relationships with customers to enable a high degree of brand visibility and credibility for the brand.

·  New Product selection, introduction, stabilization and conduct target meeting with influencers.

·  Prepare region reports to HO on Growth vs budget and market, contribution situation vs budget, , Product development ideas & future trends, market share position and estimate, strategy to achieve growth and share, Budget vs actual, product group/model mix, Execution status, major issues & concerns, threats, risk and challenges, region opex vs actual, resource analysis

·  Ensure continuous growth in Booking, Billing and AGM in the region.
Ensure that the Capital Employed is kept under control as per Company guidelines.
Promote Hitachi products
continuously interact and build rapport with Consultants / Clients.
To be well informed about Market, Competition, Segment –wise Growth, New Players Entry, etc.
Effectively mobilize available resources and strive for on time project completion and smooth handing over.
Implementation of site practices for improvement of quality and productivity by adhering to Standards, benchmark practices.
Ensure & implement Safe work practices at Project Sites.
Ensure over all Customer Satisfaction and continuously strive to improve CSI in the Branch.

·  To devote quality time for developing competencies of the Team Members and ensure that they are motivated.
To inculcate Company culture, values & beliefs among the Team Members as well as new recruits and carry out periodic assessment.

3. Trane India Limited

Position Title / : / Zonal Manager
Department / : / Sales
Products / : / Chiller Systems, Air Handling Units, Roof Top Packaged Systems, VAV and Fan Coil Units.
Reporting To / : / Country Leader.
Period / : / From Aug 2006 to Nov, 19 2008
Region / : / South India, Srilanka and Maldives

Responsibilities: Functioning as overall Acquisition (Sales) Leader. Responsible for the administration, leadership and management of the office’s acquisition processes in its goal of operational excellence, support of Trane overall strategic objectives, local sales marketing, and accountable for overall sales financial results, customer account management and retention.

·  Responsible for Setting the Marketing Strategy for HVAC Products.

·  Responsible for Market Analysis, New Product Development & Competition Monitoring.

·  Coordinate with Sales Team & Inter-Company Business within assigned Territory.

·  Required to Supervise the Engineering, Procurement & Production Activities,

·  Commissioning Team Management and Liaise with Key Suppliers.

·  Ability to Build Strong and Long Lasting Customer Relationships.
Excellent Presentation Skills with in Depth Knowledge in HVAC.

·  Understanding and Management of Cultural Diversity.

·  Product presentations to Consultants, architects and contractors. Product briefing to Distributor and dealer sales engineers.

·  Pricing strategy and brand imaging in India.

·  Follow up with global factories for product technical and commercial designs for the Indian market.

·  Budget forecasts and management reports for south India.

·  Process Improvement plans and projects.

·  Market studies for gaining business metrics.

. CARRIER AIRCON LTD

Position Title / : / Sales Manager
Department / : / Sales
Division / : / Commercial & Applied Products Division
Period / : / From April 1998 to 2006 July
Region / : / Tamilnadu
Products / : / Ductable Split and Packaged Air Conditioning Systems, Toshiba Hi wall and Cassettes.
Reports to / : / General Manager – Sales and Operations

RESPONSIBILITIES

·  To achieve sales and billing target of Carrier Ductable Split, Packaged Air conditioning systems and Toshiba Splits and Cassettes Systems.

·  Develop Good Dealer Network for Ductable Range of products

·  Establish good business relationship with architects, HVAC consultants, builders, key accounts to increase the market share.

·  Submit MIS reports on competition, sales potentials, dealer performance, Plan vs. actual, dealer OSL 60days+, order lost analysis, key accounts developed, form c collection plan, dealer sales plan Vs. actual, sales shortfall and strategy to recover , service issues, new dealer appointment plan.

·  Prepare annual sales forecast for assigned region.

·  Coordinate with commercial team for logistic, product inventory, credit limit and payment collection

·  Prepare technical presentation to the consultant, Project Management consultants and corporate customer to increase the visibility and market share.

·  Conduct Sales and service training to the dealers

·  Ensuring maximum customer satisfaction, by providing pre/post technical assistance, achieving delivery and service quality norms to build credibility.

1. Kali Material Handling Systems (P) Ltd.,

Sr. Engineer –Sales July 1994, to March 01, 1998

M/S. Kali Material Handling Systems an ISO-9001 Engineering company involved in executing projects in conveyor systems for process plants on a Turnkey basis

·  Responsible for Marketing of Conveyor systems and executing the projects on a turnkey basis

·  Project handling and setting work standards to develop new markets

·  Preparation of bill of materials and cost estimation

·  Commissioning and installation of conveyor systems

·  To develop new vendors for conveyor accessories

·  Preparation of engineering drawing for project execution

·  Operation of service programs on preventive maintenance of conveyor systems

·  Prepare technical training module

Personal Information

Name : S.V.SRINIVASAN

Date of Birth : 07.06.1971

Address for Communication : Plot No.29, House No.1/124,

3rd Street, Natesan Nagar,

Iyyappanthangal,

Chennai – 600 056.

E-mail:

Mobile No: 9003240898

Languages Known : English and Tamil