Personal Lines Account Manager

There are many things to consider when deciding on your next employer. Do you want a job where you earn a paycheck? Or do you want a CAREER with a company that values their employees as well as the communities that they are in?

At BancorpSouth Insurance we are more than just a work place. We are a company that prides itself on values and the people that we employ. We offer competitive pay and benefits. But even more important, we offer a dynamic working environment with an energetic, creative team of professionals who are driven to stay on the forefront of the endless changes in our industry. This sets the pace for providing exceptional products and services to our clients. Start your search for a career with BancorpSouth.

BXSI is currently seeking a qualified Personal Lines Account Manager for a growing book of business in the Little Rock Office. This position is responsible for the delivery of exceptional service to our personal lines property and casualty clients. This individual assists the senior servicing staff in managing the client’s exposure to risk and coordinates services for the development, retention and rounding of accounts.

Primary Responsibilities:

· Provides exceptional customer service for assigned accounts, including correspondence and communication with customers, producers and insurance carriers.

· Generally functions independently to inform and educate, answer questions, resolve issues, and make decisions regarding the need for the implementation of coverage and modifications to clients’ coverages.

· Develops strong positive client relationships by being the point of contact for assigned clients, maintaining open lines of communication, and conducting face-to-face meetings as needed.

· Markets new and renewal business to appropriate carriers as needed or requested.

· Maintains accurate and up-to-date data in agency management system according to agency workflows.

· Interacts with others effectively and professionally by utilizing good communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency.

· Maintains current knowledge of industry trends, new product information, legislation, coverages and technology.

· Provides guidance and direction to account associates and less experienced account managers as needed.

· Overtime work, as needed.

· Other duties as assigned.

Qualifications:

· College degree preferred, high school diploma or equivalent required

· Appropriate active Property & Casualty license required

· Generally holds CISR or equivalent designation

· Typically has up to 3+ years of account management experience

· Strong working knowledge of insurance brokerage industry including products, rating, underwriting, coverages and industry operations

· Experience and proficiency using Microsoft Word

· Excellent verbal and written communication skills

· Ability to work with numbers including basic calculations

· Organizational and time management skills

· Ability to work in a team environment

· Projects professional appearance and manner

· Self-starter with the ability to be flexible

· High attention to detail

· Must be able to communicate effectively with clients, producers, carriers and staff

· Ability to lift and carry up to 20 pounds

· Ability to stand or sit at a workstation during a standard workday

· Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine and printer

· Ability to move about the office to access office machinery and supplies

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.

Link to apply: Personal Lines Account Manager, Little Rock