MGMT 333 (30) - OPERATIONS MGMT – FALL 2015 - DR. TONY INMAN
OFFICE: COBB 313 PHONE: 257-3568 EMAIL:
OFFICE HRS: TuWTh 8:30-11:30; TuTh 1:30-4:00
PREREQUISITES: Be advised that you are responsible for taking courses in the proper order and with the appropriate prerequisites. If you take a course without the designated prerequisite(s) and/or foundation courses, you will not be given credit for the course. The prerequisite for MGMT 333 is QA 233.
EMERGENGY NOTIFICATION SYSTEM (ENS): All Louisiana Tech students are strongly encouraged to enroll and update their contact information in the Emergency Notification System. It takes just a few seconds to ensure you're able to receive important test and voice alerts in the event of a campus emergency. For more information onf the Emergency Notification System, please visit http://www.latech.edu/administration/ens.shtml.
DIASTER PREPARDNESS: If a disaster occurs so that you cannot attend class, class will be conducted via Moodle.
ACCOMODATIONS FOR STUDENTS WITH DISABILITIES: Qualified students needing testing or classroom accommodations based on a disability are encouraged to make their requests to me at the beginning of the quarter either during office hours or by appointment. Note: Prior to receiving disability accommodations, verification of eligibility from the Testing and Disability Services Office is needed. Disability information is confidential. Information for Testing and Disability Services may be obtained in Wyly Tower 318 or www.latech.edu/ods.
ATTENDANCE: Class attendance is strongly encouraged. Permanent attendance records will be kept.
ACADEMIC HONOR CODE: In accordance with the Academic Honor Code, students pledge the following: Being a student of higher standards, I pledge to embody the principles of academic integrity. http://www.latech.edu/documents/honor-code.pdf.
TEXT: Operations Management, 10th edition by Krajewski, Ritzman and Malhotra
EXAMS: Four exams will be given: September 24, October 13, October 29 and November 17. Makeup exams will be given on November 19FALL. A student will be allowed to make up an exam provided he/she has a university excuse, a written doctor’s excuse (not a copy), or can prove a death in the immediate family. No one who sits for an exam will be allowed to take it over. Exams consist of multiple choice questions and problems. All exams must be taken in pencil. No exams written in pen will be graded!! You are expected to bring a calculator to each exam and show all work!! If you need any accommodations, let the instructor know well in advance.
FINAL GRADE: Each exam counts 100 points. A total of 360 points = A; 320 = B; 280 = C; 240 = D; less than 240 total points = F. There is NO extra credit work! I don’t drop test grades and I don’t curve.
STUDENT LEARNING OUTCOMES AND OBJECTIVES OF THE COURSE: Students will be expected to become familiar with all topics listed in the Course Outline and the material listed therein. Students will be responsible for grasping the managerial implications and applications in and Operations Management environment. Students will also be expected to master necessary quantitative techniques and be able to apply them in a variety of situations.
EXPECTED READING:
Subject / Pages:Introduction; Services; Strategy; Product Design; Process Design / 2-14, 93-97
Project Management / Chapter 2 + handouts
Facility Location / 387-393; 35
Capacity Management / Chapter 6; 36-40; 587-594 + handouts
Facility Layout / 254-259 + handouts
Theory of Constraints / 245-248
Forecasting / 464-475 + handout
Sales and Operations Planning / 508-516 + handout
Inventory Management / 308-320
MRP / 544-562 + handouts
Lean/JIT / 276-285
Quality Management / Chapter 5
INTRODUCTION: The nature of the operations management function within organizations. Operations management in manufacturing and service settings. Models and the role of models in decision-making.
OPERATIONS STRATEGY: The current state of manufacturing and services within the U.S. and globally. The role of operations management within the overall business strategy. The formulation of strategy based upon distinctive competencies and processes.
PROJECT MANAGEMENT: The use of CPM and PERT in scheduling projects.
LOCATION: Factors influencing location of manufacturing plants and service industries and their supporting facilities.
CAPACITY: Defining capacity and its role in planning and decision-making. Capacity decisions utilizing payoff matrices, decision trees and linear programming.
FACILITY LAYOUT: Types of facility layout and factors affecting each. Line balancing.
THEORY OF CONSTRAINTS: The concept of Theory of Constraints and how it changes the way we use many of the things commonly taught in Operations Management.
FORECASTING: The use of forecasting within organizations. Decisions involving long-range and short-range forecasting and the pitfalls to avoid in each. Forecasting techniques and appropriate use of each.
SALES/OERATIONS PLANNING: Intermediate planning involving decisions regarding capacity, employment levels and inventory levels. How strategy affects intermediate planning.
INVENTORY MANAGEMENT: The purpose and use of inventory. The appropriate use of various lot-sizing techniques.
MATERIAL REQUIREMENTS PLANNING: The use of MRP within repetitive manufacturing and service firms. Interaction between the MRP computer program and the user.
JUST-IN-TIME: The current interest in JIT manufacturing. The benefits realized from JIT. JIT’s impact on the strategy of an organization.
QUALITY: The strategic impact of quality.