Clothing
Birthright
W. 9th Street 563-556-1991
Maternity clothing, infant clothing, diapers, free pregnancy tests
Monday: 4-6 pm
Tuesday and Friday : 12-3 pm
Wednesday: 2-5 pm
Thursday: 9 am -3 pm
Saturday: 10am-noon
http://birthright.org/en/landingpage/lp-dubuque
Discovery Shop
2197 University Avenue 563-582-9800
Resale store with second housing clothing & household items at low cost.
Mon - Fri 9:30am - 4:30pm; Sat 9:30am - 4:00pm
https://www.cancer.org/involved/donate/more-ways-to-give/discovery-shops-national/iowa-discovery-shops/dubuque.html
Dubuque Rescue Mission Thrift Store
Mission Store 1 398 Main Street (563) 583-3443
Open 9:00 to 5:00 Monday through Saturday Closed Sundays.
Mission Store 2 998 Central (563) 587-8164
Open Monday - Thursday 9:00am-7:00pm Friday & Saturday 9:00am-5:00pm Closed Sundays
Resale store with second hand clothing & household items (voucher for clothing can be done without referral)
http://dbqrescue.org/?page_id=155
Goodwill:
2121 Holliday Drive 563-557-3158
Resale store with second hand clothing and household items at low cost.
Monday-Saturday 9:00 am - 9:00 pm, Sunday10:00 am - 8:00 pm
http://www.visitgoodwill.com/
Open Closet at St. John’s Church
1276 White Street 563-583-6572
Clothing give-away on 1st and 3rd Saturdays from 9-11am. Can also schedule appointment if call ahead.
http://www.almosthomedbq.org/Programs.html
St. Vincent De Paul
1351 Iowa Street 563-584-2225
Food, clothing, and furniture vouchers can be requested by church in region. For church information contact:????
Counseling
Birthright
221 W. 9th Street 563-556-1991
Counseling to married and single women who are pregnant
Monday: 4-6 pm
Tuesday and Friday :12-3 pm
Wednesday: 2-5 pm
Thursday: 9 am -3 pm
Saturday: 10am-noon
http://birthright.org/en/landingpage/lp-dubuque
Catholic Charities
1229 Mount Loretta Avenue 563-588-0558
Individual, marriage, and family therapy
Office Hours are 8:30 a.m. – 4:30 p.m., Monday – Friday. Evening appointments may be arranged.
www.charitiesdbq.com
Community Circle of Care
799 Main St #230 1-888-588-0903
We offer care coordination, diagnosis, and assessment services to children and youth in Northeast Iowa in collaboration with local service providers.
Hours??
http://www.communitycircleofcare.org/
Cornerstone- Four Oaks
563-557-3100
Focusing on a family’s strengths, this voluntary program helps families at risk of long-term welfare dependency become self-sufficient.
https://www.fouroaks.org/
Crossroads Counseling Center
909 Main Street #505 563-556-0699
Counseling for adults, child/family, and groups.
http://crossroadsdbq.com/
Department of Human Services Case Management
799 Main St #340 (563) 557-2488
A service that manages multiple resources for Medicaid members. It is designed to help persons with intellectual disabilities, brain injury, or developmental disabilities gain access to appropriate and necessary medical services and interrelated social and educational services.
Monday-Friday 8a-4:30p
http://dhs.iowa.gov/mhds/disability-services/targeted-case-management
Dubuque County Mental Health/Disability Services (Mental Health of America Dubuque County)
Dubuque County Courthouse - 4th floor 720 Central Ave (563) 589-7870
Iowa Help Line at 1-855-800-1239
MD/DS: Centralized system for county funded mental health assistance and crisis line.
https://www.ecriowa.us/home.html
MHA: P.O. Box 283 563-584-0730
Education, advocacy, networking and legislative action on mental health issues.
http://www.mhadbq.org/home.html
Families First
419 N. Grandview 888-316-3025
In home and in office counseling services for youth, adolescents and adults.
Hours??
https://www.families-first.net/
Hillcrest Mental Health Center
200 Mercy Dr. Suite 200 563-582-0145
877-437-6333
Outpatient mental health services including medication management.
Hillcrest Unplanned Pregnancy Counseling
220 West 7th St. 563-583-6431
1 to1 counseling for people experiencing an unplanned pregnancy
Hillcrest Crisis Recovery Team
Hotline 1-855-800-1239
Mental Health counselors dispatched to people via the crisis hotline
Solutions
5900 Saratoga Rd. 563-231-3521
Outpatient mental health counseling
Lutheran Services in Iowa
2255 JFK Road 563-582-0044
Therapy and counseling to address social , emotional, behavioral issues
www.lsiowa.rog
Medical Associates Clinic and Pediatric Psychology
Medical Clinic: 200 Mercy Dr. Professional Arts Plaza Ste 201 563-584-3500
Pediatric Psychology: Pediatric/Adolescent Medicine Department of Medical Associates Clinic - East Campus. 563-584-3441 or 800-648-6868
Counseling and medication.
Medical Clinic: 8:00am to 5:00 pm, Monday through Friday
Pediatric Psychology Monday-Friday: 8 am - 6 pm
Saturdays: 8 am - 12 noon
Evenings by arrangement with the therapist
https://www.mahealthcare.com/medical-services/clinic-primary-specialty-care/psychiatry-behavioral-medicine/
https://www.mahealthcare.com/medical-services/clinic-primary-specialty-care/pediatric-psychology/
Mercy Medical Center and Mental Health Crisis Line
250 Mercy Drive 563-589-9299
Behavior Health Inpatient Unit.
http://www.mercydubuque.com/psychiatric-services
National Alliance on Mental Illness (NAMI) Dubuque
Schmid Innovation Center 900 Jackson Street Suite LL5-2B (563) 557-6264
Support, Education, and Advocacy.
https://www.namidubuque.org/
National Suicide Hotline: 1-800-273-8255
Recovery International
1780 White Street 563-419-3000
Free self help and peer support groups.
https://www.recoveryinternational.org/
The Clarity Clinic
3365 Hillcrest Rd. (563)556-5250
Post abortion counseling, trained advocate in pregnancy options, counseling.
Monday-Thursday 9am-4pm
http://www.clarityclinic.com/
3 Willows Wellness Center
160 W 10th St (563) 556-5000
Counseling and mediation.
Monday-Thursday 9a-8p
http://www.3willowswellness.com/
Oak Tree Counseling Office
1120 University Avenue 563 556-1643 815 777-0138
Counseling services.
http://www.oaktreecounselingofdubuque.com/
Domestic Violence Services
Cedar Valley Friends of the Family
1-800-410-7233 or 319-352-0037
Emergency Shelter and rapid re-housing options.
http://cvfriendsofthefamily.org/
Helping Services
563-387-1720 or 1-800-383-2988
Hotline service, advocacy, housing (emergency and transitional)
https://www.helpingservices.org/
Waypoint
452 W 4th Street, (319) 365-1458
Support line, advocacy, individual counseling, support groups.
http://www.waypointservices.org/
YMCA/YWCA DV Shelter
563-556-1100 or 1-800-332-5899
Domestic Violence Shelter with counseling services and rapid re-housing for residents.
http://dubuquey.org/social-responsibility/victim-services-shelter/
Education, After School, Community and Adult Education
AMP Achieving Maximum Potential
220 West 7th St 563-583-7357
Support group for teens that are or have been in an out of home placement
Boys and Girls Club
1299 Locust Street 563-585-0599
Health Education and character development for 1st-12th grade.
Hours???
www.bgcdbq.org
Boy Scouts of America
10601 Military Road 563-556-4343
Year round program males 6-20.
www.scoutsiowa.org
CAPP Community Adolescent Pregnancy Prevention
220 West 7th St. 563-583-6431
Afterschool program for teens/teen parent support groups, risk reduction curriculums and community presentations
Child Care Resource and Referral
2728 Asbury Road Suite 215
Assists in finding child care.
www.iowaccrr.org
Dream Center
1600 White St. (563) 845-7591
Academic initiatives, after school programs and career assessment and planning.
Hours???
http://www.dubuquedreamcenter.com/thedream.html
Dubuque Circles Initiative
350 W. 6th Street Suite 312 563-589-4320
Weekly community meetings at Prescott School (1151 White Street) 5:30-8:30pm. All community members welcome to build community and work towards achieving a better quality of life for all.
http://www.cityofdubuque.org/1398/Circles-Initiative
Dubuque Community School District
2300 Chaney Road 563-552-3000
www.dubuque.k12.ia.us
Dubuque Community YMCA/YWCA
35 North Booth Street 563.556.3371
Before and After School Programs (Bryant, Carver, Eisenhower, Epworth, Hoover, Irving, Kennedy, Sageville, Seton, Table Mound)
http://dubuquey.org/youth-development/child-care/school-age-child-care/
Girl Scouts
2644 Pennsylvania Avenue 563-583-9169
Serving girls grades K-12.
www.gseiwi.org
Headstart (Coordinated Through Operation New View)
1473 Central Avenue 563-556-5130
Preschool for income qualified families, children ages 3-5
Monday-Friday 8a-5p
www.operationnewview.org
Keystone AEA
2310 Chaney Road 556-3310
Free screening for children 0-3 to identify special needs
Monday-Friday 8a-4:30p
www.aea1.k12.ia.us
Leisure Services of Dubuque
2200 Bunker Hill Road 563-589-4263
Recreational activities for community, quarterly activity book.
Monday-Friday 8a-5p
http://www.cityofdubuque.org/439/Leisure-Services
Mentor Dubuque
2005 Asbury Road 563-845-0768
Mentoring program for youth ages 5-15
NICC Downtown Center
700 Main Street 563-557-8271
Business Center-Monday-Friday 8a-5p
Downtown Center-M – Th, 7 a.m. – 9 p.m. F, 7 a.m. – 3 p.m. 2nd and 4th Sat., 8 a.m. – 1 p.m
www.nicc.edu
Presentation Lantern Center
900 Jackson Suite LL5-1
Helps adult immigrants learn English, prepare for the citizenship test, and connect with community resources.
Monday and Friday 10:00 a.m. to 12:00 p.m.*Tuesday and Thursday 1:00 p.m. to 7:00 p.m. Wednesday 10:00 a.m. to 3:00 p.m.
https://presentationlanterndbq.org/
St. Mark Youth Enrichment
1201 Locust St 563-582-6211 ext. 103
Before and After school programs (Fulton, Lincoln, Audubon, Marshall)
http://www.stmarkyouthenrichment.org/before-after-school
Tobacco Use and Prevention
220 west 7th St 563-583-6431
Cessation support, community education and resources, youth groups and policy changes
Western Dubuque Community School District
405 3rd Avenue NE Farley, IA 563-744-3885
www.w-dubuque.k12.ia.us
Emergency Shelter, Transitional Housing, Rapid Re-Housing, Permanent Supportive Housing, Voucher Programs
City of Dubuque-Housing and Community Development Department
350 W. 6th Street Suite 312 563-589-4320
Federal subsidy program that allows people of limited means to rent housing, income guidelines for assistance.
Monday-Friday 8a-5p
http://www.cityofdubuque.org/618/Housing-Community-Development
Coc-SNAP- ECDC
563.258.9187
Permanent supportive housing for those who are chronically homeless and also have either a substance abuse issue, mental health diagnosis and/or has been diagnosed with having HIV/AIDS.
http://www.cityofdubuque.org/839/Special-Needs-Assistance-Program
Dubuque Catholic Worker Hope House
1592 Locust Street 563-582-9079
Emergency shelter for single men.
http://www.catholicworker.org/communities/directory.html#Top
Dubuque Rescue Mission
398 Main Street 563-583-1394
Emergency Shelter for single men. Almost Home serves as overflow shelter for single men, must be referred through Dubuque Rescue Mission. Transitional housing services available.
http://dbqrescue.org/
ECIA- County Voucher
Life House Maternity Home
563.513.1988
Maternity Home for women.
http://www.lifehouseministry.org/about.cfm
Hillcrest PATH Program
220 West 7th St 563-588-0605
Outreach and short term case management to individuals with a mental illness and/or substance abuse who are homeless or at risk for homelessness.
https://hillcrest-fs.org/services/homelessness/
Hillcrest Transitional Housing
1995 Asbury Road 563-543-6410
Transitional housing for homeless families
https://hillcrest-fs.org/services/homelessness/
Hillcrest Operation Home, SSVF
220 West 7th St. 319-270-7576
Outreach and case management to low income veteran families who are homeless or at risk for homelessness
https://hillcrest-fs.org/services/homelessness/
Mary’s Inn Maternity Home
563-552-6288
Emergency shelter for pregnant women.
https://marysinnmaternityhome.org/
Teresa Shelter
1111 Bluff Street 563-690-0086
30 Day Emergency Shelter for women (18+), alone or with children.
After 30 day emergency shelter, possibilities of referrals for 6 month extended stay program at Teresa Shelter or 2 year transitional program at Maria House.
http://www.openingdoorsdbq.org
Employment Services
AARP
590 Iowa Street 563-582-0902
Provides employment services to persons 55 and older at no cost
Hours??
http://www.aarp.org/aarp-foundation/our-work/income/scsep/
Express Employment
1701 JFK 563-583-1600
Assists job seekers in finding employment for their skills and experience.
Monday-Friday 8am-5pm
https://www.expresspros.com/dubuqueia/?utm_source=gmb&utm_medium=organic&utm_campaign=Qiigo
Goodwill:
2121 Holliday Drive 563-557-3158
Employment opportunities with training and placement to person with disadvantages or disabilities.
Monday-Saturday 9:00 am - 9:00 pm, Sunday10:00 am - 8:00 pm
http://www.visitgoodwill.com/
Iowa Vocational Rehabilitation
820 Locust St (563) 588-4697
Work for and with individuals who have disabilities to achieve their employment, independence and economic goals.
Hours??
http://www.ivrs.iowa.gov/
Iowa Works of Dubuque
680 Main St #200 (563) 556-5800
State agency committed to providing employment services for individual job seekers.
Monday-Friday 8:30a-4:30p
https://www.iowaworkforcedevelopment.gov/
Hillcrest Individual supported Employment
220 West 7th St. 563-588-0605
Job coaching to adults with mental illness, brain injury or intellectual disability
People Ready (formerly Labor Ready)
1798 Central Ave (563) 556-0400
Connect you with jobs that match your skills, experience and preferences.
Hours???
http://www.peopleready.com/
Sedona Staffing
2065 Holliday Drive (563) 556-3040
Specializes in placing employees in appropriate employment.
Monday-Friday 8a-5p
http://careerpros.com/
Financial Assistance
American Red Cross of the Tri-States
Disaster Assistance Only
2400 Asbury Road 563-583-6451
Relief to victims of natural disasters including house fire, flood, tornados, and helps prevents, prepare, and respond to emergencies.
Monday-Friday 4a-1:45p
http://www.redcross.org/
Consumer Credit Counseling Service of NE IA
419 N. Grandview, Suite 500-B 563-582-3885
Credit counseling and first time home buyer education
Hours??
http://cccsia.org/
Department of Human Services
799 Main Street 4th Floor Nesler Center 563-557-8251
FIP (Family Investment Program), Food Stamps, Title 19, child care subsidy
Monday-Friday 8a-4:30p
http://dhs.iowa.gov/node/1907
General Assistance Dubuque County
36 East 8th St. (563)589-7840 or 563-589-7892
Make an appointment for rent, utilities, medical, burial expenses to eligible persons.
Monday-Friday 8am-4:30pm
http://dubuquecounty.org/veterans-affairs/
Habitat for Humanity
900 Jackson St, Suite LL5-2E (563) 556-2195
Volunteers help build or renovate homes for purchase by families with limited income; family is expected to help with project and is responsible for house.
Monday-Friday 9a-12p
http://habitatdubuque.org/
Hillcrest PATH
ISU Extension Office
14858 W Ridge Ln (563) 583-6496
Collaborating with communities to reduce poverty; helping farmers and consumers enhance energy efficiency; educating Iowans about food, feed and fuel issues; and helping companies develop strategies to improve their bottom line.
Monday-Friday 8a-4p
http://www.extension.iastate.edu/dubuque/
Operation New View
1473 Central Avenue (563) 556-5130
New View CAA is a public non-profit organization serving children and families in Dubuque, Delaware and Jackson Counties.
Monday - Friday, 8 am - 5 pm
http://www.operationnewview.org/
People In Need (PIN)
Referral from an agency or church must be made in order to receive assistance, a program of Dubuque Area Congregation United, provides assistance in paying utility bills, rent, and other bills on a temporary or emergency basis.
Contact???
Social Security Administration
1635 Associates Dr #101 (877) 405-3650
Social Security benefits, social security cards, office staff.
Monday, Tuesday, Thursday, Friday 9a-4p Wednesday 9a-12p
https://www.ssa.gov/
Society for Special Needs
475 Cedar Cross Road
Financial support to address the immediate needs for individuals with a variety of needs that can't be funded by other resources including: health care services and supplies, assistive devices, professional services, and a multitude of other special needs.
Food
Dubuque Area Labor Harvest
423 W Locust St (563) 583-3933
Food basket that can be done 2 times a year. Must provide proof of residents and social security number.
Dubuque Catholic Worker Hope House
1592 Locust Street 563-582-9079
Food pantry from 3-4p and 7-8p Monday –Sunday. Free meals on Sunday and Monday at 6pm.
http://www.catholicworker.org/communities/directory.html#Top
Dubuque County Commission on Veterans Affairs
36 East 8th St. (563)589-7840
Provides food vouchers to veterans and their families.
Monday-Friday 8am-4:30pm
http://dubuquecounty.org/veterans-affairs/
Dubuque Food Pantry
1598 Jackson St (563) 583-4440
Referral from social service agency needed for food voucher. Can utilize the food pantry every other month for a food voucher.
Monday, Wednesday, Friday 1-4p and Tuesday 9a-12p. Closed Thursday, Saturday, and Sunday.
https://www.facebook.com/dubuquefoodpantry/?rf=167724796572645
Hillcrest WIC (Women/Infant/children)
220 West 7th St. 563-557-4444 or 877-437-3942
Supplemental food program for pregnant women and children up to age 5.
https://hillcrest-fs.org/services/health-wellness/
New Life Church Pantry
835 S. Grandview Heights 563-556-5090
Food pantry items available on Thursdays, time???
http://www.newlifedbq.com/
Salvation Army
1099 Iowa Street 563-556-1573
Food voucher provided 4 times a year. Proof of residence and Social Security number is needed.
Monday-Friday 9a-3p
http://www.salvationarmyusa.org/
St. Vincent De Paul
Healthcare and Insurance
Hillcrest Professional Health Clinic
220 West 7th St. 563-583-6431 or 877-437-8634
Primary Care, reproductive health, HIV and HEP C testing, new employee & client physicals,
sports physicals
Hillcrest- Mercy Maternal Health
200 Mercy Dr., Suite 102 563-589-8595
Prenatal care for pregnant women
HIV /Hepatitis Counseling Testing and Referral
220 West 7th St 563-583-6431
Confidential testing, counseling and referrals for services
Income Based or Subsidized Housing
Hillcrest Apartments
3290 Hillcrest Road 563-556-9430
1, 2, and 3 bedroom apartments that are income based.
http://www.hillcrestapartmentsdbq.com/
Kennedy Manor Apartments
2671 Owen Ct # 74 (563) 556-5125
Affordable rental housing with 1-3 bedroom apartments.
Mercy Housing
90 Main St. 563-583-9653
Rental housing for low income.
https://www.mercyhousing.org/midwest-properties
Sheridan Village
3260 Getty Terrace (563) 557-7706
Affordable rental housing with 2-4 bedroom units.
Davis Place
511 Garfield Avenue (563) 599-4077
Provides Single Room Occupancy units available for men only with all utilities included and furnished.
http://davisplacellc.com/
Legal Assistance
Child Support Recovery
960 Main Street PO Box 3068 563-557-7113
Locates noncustodial parents, establishes paternity, establishes and enforces support orders, modify orders when appropriate, collect and distribute child support payments, and refer parents to other social service programs.
http://dhs.iowa.gov/node/932
Dubuque County Attorney’s Office
720 Central Avenue 563-589-4470
Represents county and county employees and prosecutes all state crime violations.
http://dubuquecounty.org/county-attorney/
Dubuque Dispute Resolution Center
1300 Main Street 563-589-4395
Mediation program to solve tenant landlord issues, race related disputes, etc. Does not handle employment tor private family matters. Disputes must originate in official city limits.
Mediation request can be found at the following website:
http://www.cityofdubuque.org/244/Neighborhood-Mediation
Human Rights Department
1300 Main Street 563-589-4190
Handles civil rights violations or anything that causes concerns in terms of how people are being treated in the community.
Monday-Friday 8a-5p
http://www.cityofdubuque.org/215/Human-Rights
Iowa Legal Aid
799 Main St #280 (563) 588-4653
Free legal help with civil law problems for eligible low-income Iowans.
Monday-Friday 8:30a-4:30p
http://www.iowalegalaid.org/
Legal Hotline for Older Adults
1-800-992-8161
Free legal services to Iowans 60 and over
http://www.iowalegalaid.org/
Mental Health Support Services
IPR (Intensive Psychiatric Rehabilitation)
220 West 7th St. 563-588-0605
Coaches individuals with mental illness to make life changes in living, education, job or social environment.
IHH (Integrated Health Home)
220 West 7th St 563-557-4422
Team approach bridging the gap between physical