Reading List

August 2015

Integrated Health Systems

· Pursuing the Triple Aim: Seven Innovators Show the Way to Better Care, Better Health, and Lower Costs; Maureen Bisognano

· **The Cleveland Clinic Way – Toby Cosgrove

· **Crossing the Quality Chasm: A New Health System for the 21st Century

· **Pursuing the Triple Aim: Seven Innovators Show the Way to Better Care, Better Health, and Lower Costs

· **The Innovator’s Prescription: A Disruptive Solution for Health Care (Christensen)

· Escape Fire: Designs for the Future of Health Care

Electronic Health Records

· **Connected for Health: Using Electronic Health Records to Transform Care Delivery (Liang/Berwick, 2010)

Strategic Planning

Process Based Management / Evidence Based Management

· Creating a Lean Culture: Tools to Sustain Lean Conversions; David Mann

· The Checklist Manifesto: How to get things right.

· The High Velocity Edge: How market leaders leverage operational excellence to beat the competition; Steven Spear

· The 4 Disciplines of Execution: Achieving Your Wildly Important Goals; Steven Covey

Developing People / Human Motivation

· Lead with Respect: A Novel of Lean Practice; Michael Balle

· **Drive: The Surprising Truth About What Motivates Us; Dan Pink (both a book and a TED talk)

eHealth – Expanding the Boundaries of Health Care

· The Patient Will See You Now: The Future of Medicine is in Your Hands Now; Eric Topol

Must Read Books from Atul Gawande

· Being Mortal: Medicine and What Matters in the End;

· Complications: A Surgeon's Notes on an Imperfect Science

· Better: A Surgeon's Notes on Performance

· The Checklist Manifesto: How to Get Things Right

Behavioral Economics and the Science of Behavior Change

· Thinking Fast and Slow; Daniel Kahneman

· **Made to Stick: Why Some Ideas Survive and Others Die (C. Heath/D. Heath, 2007)

· The Power of Habit: Why we do what we do in life and business; Charles Duhigg

· Willpower: Rediscovering the greatest human strength; Roy Baumeister

· Nudge, Improving Decisions about Health, Wealth and Happiness; Cass Sunstein and Richard Thaler

· Complications: A Surgeon's Notes on an Imperfect Science

· Predictably Irrational ; Daniel Arielly

Measurement

· How to Measure Anything: Finding the Value of Intangibles in Business; Douglas Hubbard

Data Visualization and Analysis

· Now You See It ; Stephen Few

· Show Me the Numbers: Designing Tables and Graphs to Enlighten – Stephen Few

· Information Dashboard Design: Displaying Data for At-a-Glance Monitoring ; Stephen Few

Science of Improvement

· The A3 Workbook: Unlock your problem solving mind; Daniel Matthews

· **Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA

· **Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor and Lead

Really Fascinating Books by Malcolm Gladwell

· Blink,

· Tipping Point,

· David and Goliath, etc)

The Affordable Health Care Act (Obamacare)

· **Health Care Reform: What It Is, Why It's Necessary, How It Works (Gruber)

Well Being

· Well-Being: The Five Essential Elements

· The Politics of Happiness (Bok)

Articles and Briefings

Michael Porter – Health Care Strategy

o **A Strategy to Fix Healthcare, HBR, October 2013.

o **What Is Value in Health Care? (NEJM, Porter, Dec 2010)

o **Redesigning Primary Care: A Strategic Vision To Improve Value By Organizing Around Patients’ Needs (HA, Porter/Lee, Mar 2013)

o How to Solve The Cost Crisis In Health Care (HBR, Kaplan/Porter, Sep 2011)

o **The Cost Conundrum: What a Texas town can teach us about health care; New Yorker, Atul Gawande

o The Triple Aim: Care, Health, And Cost; Berwick (Original paper on the Triple Aim)

o **Confessions of an Extremist - What Patient Centered Should Mean ; Berwick

o ** A CEO Checklist for High-Value Health Care

Strategy

· Books

o The Balanced Scorecard: Translating Strategy into Action (Kaplan/Norton, 1996)

o **The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (Kaplan/Norton, 2000)

o Strategy Maps: Converting Intangible Assets into Tangible Outcomes (Kaplan/Norton, 2004)

o Alignment: Using the Balanced Scorecard to Create Corporate Synergies (Kaplan/Norton, 2006)

o The Execution Premium: Linking Strategy to Operations for Competitive Advantage (Kaplan/Norton, 2008)

o **Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results (Niven, 2006)

o Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies (Niven, 2008)

· Articles, Papers & Briefings

o **Reinventing Your Business Model

o **Customer Intimacy and Other Value Disciplines

o **The Core Competence of the Corporation

o **What Is Strategy?

o How Competitive Forces Shape Strategy

o The Office of Strategy Management

o The Balanced Scorecard - Measures That Drive Performance

o Using the Balanced Scorecard as a Strategic Management System

o Putting the Balanced Scorecard to Work

o **Having Trouble with Your Strategy, Then Map It

o **Measuring the Strategic Readiness of Intangible Assets

Management, Leadership, and Other

· Books

o **Collaboration: How Leaders Avoid the Traps, Create Unity, and Reap Big Results

o If Only We Knew What We Know

o **The Power of Habit: Why We Do What We Do in Life and Business

o Great by Choice: Uncertainty, Chaos, and Luck – Why Some Thrive Despite Them All

o The SPEED of Trust: The One Thing That Changes Everything

o How To Deliver A TED Talk: Secrets Of The World's Most Inspiring Presentations

o Writing Tools: 50 Essential Strategies for Every Writer

· Articles, Papers & Briefings

o Simple Rules for a Complex World (HBR, Eisenhardt, Sep 2012)

o **What Is an Organization’s Culture? (HBS, Christensen, Aug 2006)

o **Accelerate! (HBR, Kotter, Nov 2012)

o The Innovation Value Chain (HBR, Hansen/Birkinshaw, Jun 2007)

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