X103.01

Compare and contrast the different Windows Operating Systems and their features.

MULTIPLE CHOICE

01.

Kathy has recently installed a new 32-bit processor and 3 GB of DDR2 RAM in her new machine. Which version of Microsoft Vista will allow Kathy to access all 3GB of RAM and operate more efficiently with her 32-bit processor?

A. Windows Vista Ultimate with Service Pack 2 (x32)

B. Windows Vista Ultimate with Service Pack 2 (x64)

C. Windows Vista Ultimate with Service Pack 2 (x68)

D. Windows Vista Ultimate with Service Pack 2 (x86)

ANS: D

REF: 10301-h-minimumsystemrequirements, System Limits

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

02.

Bill's new Vista computer is unable to display Aero desktop enhancements. Which hardware component should Bill check to ensure that it meets the minimum system requirements?

A. PCMCIA card

B. Graphics card

C. Network card

D. Sound card

ANS: B

REF: 10301-h-minimumsystemrequirements, Aero

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

03.

Which version of Microsoft Vista will allow the computer to access 6 GB of physical memory or more?

A. Windows Vista Ultimate with Service Pack 2 (x32)

B. Windows Vista Ultimate with Service Pack 2 (x64)

C. Windows Vista Ultimate with Service Pack 2 (x68)

D. Windows Vista Ultimate with Service Pack 2 (x86)

ANS: B

REF: 10301-h-minimumsystemrequirements, System Limits

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

04.

The graphical user interface (GUI) of Windows Vista requires 1GB of RAM and a video card that has at least 128 MB of graphics memory. What is the special name given to this 3D user interface?

A. PCIe

B. Aero

C. AGP

D. Vista Max

ANS: B

REF: 10301-h-minimumsystemrequirements, Aero

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

05.

Every time Elise tries to start up a new program on her computer running Windows Vista, a dialog box pops up asking her if she would like to allow the program to run or if she wants to cancel it. What security feature will Elise have to adjust if she wants to disable this occurrence?

A. FTP

B. NTFS

C. UAC

D. SSI

ANS: C

REF: 10301-h-minimumsystemrequirements, User Account Control

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC , minimum system requirements

06.

Your computer has the specifications shown in the graphic. What will you need to upgrade in order to install Windows Vista Ultimate (x64) on your computer?

A. Change the Windows Aero-capable graphics card to a PCIe card.

B. Increase 4 GB of physical RAM to 8 GB.

C. Upgrade the 3 GHZ 32-bit processor to a 64-bit processor.

D. Increase the 256 MB of graphics memory to 512 MB.

ANS: C

REF: 10301-upgradepaths, Newer Windows Upgrade Paths

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000 and newer – upgrade paths and requirements

07.

Joan is using a 64-bit version of Windows Vista but wishes to install a 32-bit version of an application. Where will Vista install this program by default?

A. C:\Program Files

B. C:\Program Files (x32)

C. C:\Program Files (x86)

D. C:\Legacy Program Files

ANS: C

REF: 10301-terminology, Newer Windows Upgrade Paths

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – terminology (32bit vs. 64bit – x86 vs. x64)

08.

Which of the following statements in reference to 64-bit and 32-bit operating systems is TRUE?

A. 64-bit operating systems are slower than 32-bit operating systems.

B. 64-bit applications can run on 32-bit operating systems.

C. 64-bit operating systems are more efficient than 32-bit operating systems.

D. 32-bit operating systems can only address up to 1 GB of memory.

ANS: C

REF: 10301-terminology, 32bit vs. 64bit

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Terminology (32 bit vs. 64 bit – x86 vs. x64)

09.

Windows Firewall, Windows Security Center, and Windows Messenger 4.7 are all included in this product:

A. Windows Aero.

B. Windows Security Center.

C. Windows XP Service Pack2.

D. Windows Antivirus.

ANS: C

REF: 10301-h-minimumsystemrequirements, System Packs

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

10.

You have a laptop and want to use two monitors using the DualView feature. What will you need to do after you attach the monitor if you wanted to combine multiple monitors to create a display across all available monitors?

A. Install a new AGP video adapter and the appropriate drivers for the adapter.

B. Use the Fn F8 key to activate the second monitor.

C. Select the second monitor, and select the Extend my windows desktop onto this monitor checkbox.

D. Dual monitors cannot be setup on a standard laptop.

ANS: C

REF: 10301-h-minimumsystemrequirements, Aero

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

11.

What system(s) can be upgraded to Windows XP Professional? Pick the most complete answer.

A. Windows 95, Windows 98, Windows ME, Windows 2000 Professional

B. Windows 3.1, Windows 95, Windows ME, Windows 2000 Professional

C. Windows 95, Windows 98, Windows ME

D. Windows 98, Windows ME, Windows 2000 Professional

ANS: D

REF: 10301-upgradepaths, Older Windows Version Upgrades

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000 and newer – upgrade paths and requirements

12.

Windows 95 can be upgraded to which of the following?

A. Windows 98, Windows 2000 Professional

B. Windows XP, Windows 2000 Professional

C. Windows 98, Windows XP

D. Windows 2000 Professional, Windows XP

ANS: A

REF: 10301-upgradepaths, Older Windows Version Upgrades

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000 and newer – upgrade paths and requirements

13.

Windows 98 can be upgraded to which of the following?

A. Windows 2000 Professional

B. Windows XP

C. Windows XP and Windows 2000 Professional

D. Windows 7

ANS: B

REF: 10301-upgradepaths, Older Windows Version Upgrades

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000 and newer – upgrade paths and requirements

14.

Which step is not critical when upgrading a computer system using a “clean” install?

A. Backing up the user data.

B. Deciding which file system will have to be used.

C. Verifying software compatibility.

D. Making sure the IEEE 1394 interface is functioning.

ANS: D

REF: 10301-upgradepaths, Windows 2000 and newer – upgrade paths and requirements

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000 and newer – upgrade paths and requirements

15.

Before doing an operating system upgrade, which of the following is an important step to prepare the hard drive for installation?

A. Run MSINFO.

B. Partition the hard drive.

C. Format the hard drive.

D. Run defrag and scandisk.

ANS: D

REF: 10301-upgradepaths, Windows 2000 and newer – upgrade paths and requirements

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000 and newer – upgrade paths and requirements

16.

When upgrading from Windows Vista to Windows 7, which of the following tools can be used to determine hardware and software verification of the upgrade?

A. Hardware compatibility program.

B. Windows Upgrade Advisor.

C. Windows Marketplace hardware checker.

D. Formatting the hard drive.

ANS: B

REF: 10301-upgradepaths, Windows Upgrade Advisor

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000 and newer – upgrade paths and requirements

17.

Which of the following is true when considering an upgrade?

A. Upgrades are always successful in maintaining current files and programs.

B. There is no reason to back up the customer’s data.

C. Upgrades are not always successful, so backups are an important part of the process.

D. Upgrades are always successful; the data does not get destroyed in the process.

ANS: C

REF: 10301-upgradepaths, Windows 2000 and newer – upgrade paths and requirements

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000 and newer – upgrade paths and requirements

18.

Which of the following Windows system specifications would allow a user to install Windows Vista onto his/her machine?

A. 800 MHz processor, 256 MB RAM, 15 GB HD space, DVD drive

B. 800 MHz processor, 512 MB RAM, 5 GB HD space, CD drive

C. 400 MHz processor, 256 MB RAM, 5 GB HD space, CD drive

D. 800 MHz processor, 512 MB RAM, 15 GB HD space, DVD drive

ANS: D

REF: 10301-h-minimumsystemrequirements, Minimum System Requirements

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

19.

Max is trying to install Windows Vista on a computer that has an 800 MHz processor, 256 MB RAM, and 5 GB of free HDD space. His installation will not complete. What is the possible problem?

A. The computer does not meet the minimum hardware requirements.

B. Max is trying to install a pirated version of the operating system.

C. The computer has too much free hard drive space.

D. The processor does not meet the minimum hardware requirements.

ANS: A

REF: 10301-h-minimumsystemrequirements, Minimum System Requirements

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

20.

Malcolm would like to upgrade his computer from Windows XP Home (x86) to 64-bit Windows Vista. What type of installation will Malcolm use to complete the upgrade?

A. Upgrade

B. Clean install

C. Rapid start

D. Downgrade

ANS: B

REF: 10301-upgradepaths, Newer Windows Upgrade Paths

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000 and newer – upgrade paths and requirements

21.

Sasha is trying to install an older application on her computer running Windows Vista. The application is giving an error after it has been installed. Which of the following strategies would be BEST for Sasha to try first to fix the problem?

A. Downgrade the operating system to Windows 98.

B. Rebuild the application using the Vista platform.

C. Purchase an updated version of the program.

D. Attempt to run the program in Compatibility Mode.

ANS: D

REF: 10301-applicationcompatibility, Compatibility

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Application compatibility, installed program locations (32bit vs. 64bit)

22.

What does it mean to say that a program is "pinned" to the start menu in Windows Vista?

A. It is a commonly used application.

B. It has a badge of designation.

C. It is prevented from working.

D. It is ready for deletion.

ANS: A

REF: 10301-h-userinterface, Start Bar Layout

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows compatibility mode User interface, start bar layout

23.

After logging in to a customer's computer, you realize that there is a sidebar on the right-hand side of the desktop that contains gadgets. Which version of Windows below would this show up on?

A. Windows Vista

B. Windows 95

C. Windows 98

D. Windows XP

ANS: A

REF: 10301-h-userinterface, Sidebar and Gadgets

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows compatibility mode User interface, start bar layout

24.

You have been asked to enable Fast User Switching on several Windows XP Professional computers, so that multiple users can be logged into a computer without logging out. Which Windows XP feature must be disabled to enable Fast User Switching?

A. Remote Assistance

B. Offline Files

C. Hibernate mode

D. Sleep mode

ANS: B

REF: 10301-h-minimumsystemrequirements, Side Bar

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

25.

What is the maximum number of monitors that can be connected at one time using Windows XP?

A. 2

B. 5

C. 10

D. 20

ANS: C

REF: 10301-h-minimumsystemrequirements, Aero

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Side bar, Aero, UAC, minimum system requirements

26.

What is the file name of the 32-bit command processor included with the Windows 2000 and Windows XP operating systems?

A. Cmd.exe

B. Config.sys

C. Command.com

D. Xcommand.dll

ANS: A

REF: 10301-applicationcompatibility, Installed Program Locations

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Application compatibility, installed program locations (32bit vs. 64bit)

27.

When working with the Paging file on a Windows XP computer, which statement below is TRUE?

A. By default in Windows XP, the paging file is 1.5 times the amount of physical RAM.

B. By default in Windows XP, the paging file is located on a different partition than the Operating System.

C. To improve performance, decrease the size of the paging file.

D. To improve performance, split the file into two files.

ANS: A

REF: 10301-h-userinterface, System

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows compatibility mode User interface, start bar layout

28.

Of what significance are the Product ID and Hardware Hash?

A. Memory specifications for DDR2 DIMM modules.

B. Microsoft Windows classification information for Windows 7 updates.

C. Microsoft Office product information contained in the Registry.

D. Components that comprise the Installation ID during Windows product activation.

ANS: D

REF: 10301-compareandcontrastos, Operating Systems overview

OBJ: 103.01 Compare and contrast the different Windows Operating Systems and their features.

TOP: 3.1 Compare & contrast Win OS & features – Windows 2000, Windows XP 32bit vs. 64bit, windows Vista 32bit vs. 64bit