ChartNet Client v5 Installation

Revised: 04/04/2014

Steps for installing Chartnet version 5.

Note: You will need a valid User ID and Password to install this application.

User ID: ______________________

Password: ____________________

Site Code: ____________________

Vista users: You must turn off the “User Account Control” feature BEFORE installing ChartNet.

Windows 7 / Windows 8: You must set the “User Account Control” to Never Notify feature BEFORE installing ChartNet.

1. Open the Control Panel

[Windows 7] Click Start/Control Panel
[Windows 8] Hold down the Windows key and hit the X key/Control Panel

2. Click "User Accounts and Family Safety"

3. Click "User Accounts"

4. Click "Turn User Account Control on or off" or "Change User Account Control settings"

5. Uncheck "Use User Account Control (UAC) to help protect your computer" or select “Never Notify”

6. Restart the computer if instructed to do so


ChartNet Installation Steps:

1. Start your web browser and navigate to: http://nemtinc.com/support

2. Click on ChartNet Client (5.XX)

3. Click on Run or Open. If you're not using Internet Explorer, you will need to save the installation file, then run it.

4. Follow the installation prompts


5. Close the browser in your usual manner so you can see your desktop.

6. Right-click on the Chartnet 5.X icon on your desktop, click Properties, click the Compatibility tab, click Run the program as an administrator, then click OK.

*** This step is extremely important ***


7. Double-click on the ChartNet 5.X icon on your desktop

NOTE: You may not be able to see the entire icon until you click on it

8. Click OK if you see the following screen:

9. OTHERWISE Click the Edit URL button.


10. In the Hosts List box, enter the following URL:

a. https://chartnet.nemtinc.com/chartnet

11. Click OK

12. Enter your Login ID and Password. If you were given a Site Code, enter that as well, otherwise leave it blank. Click OK


13. The ChartNet Software Installer window will appear and start downloading files.

14. After the files download, the ChartNet Client will launch and begin downloading any files needed. This step can take several minutes. Please be patient.


15. When finished, the ChartNet Transcription Client will appear.

16. You are now ready to begin using ChartNet!