Student Handbook 2016
A complete guide for RGIT International students
Gurkhas Institute of Technology Pty. Ltd., trading as RGIT Australia.
National Provider No. 22088 ABN 68 127 999 CRICOS Code 03002G.
© RGIT Australia
All rights reserved. No part of this publication may be reproduced, repackaged, stored in a retrieval system or transmitted in any form or by any means whatsoever without the prior written permission of the copyright owner.
Prepared and published by RGIT Australia:
28-32 Elizabeth St, Melbourne, VIC, 3000, Australia
Postal Address: GPO Box 5466, Melbourne, VIC, 3001, Australia
Phone: (+61 3) 8639 9000 | Facsimile: (+61 3) 8639 9001
Email: | Website: www.rgit.edu.au
Disclaimer
Every effort has been made to ensure that this student handbook is free from error or omissions. However, you should conduct your own enquiries and seek professional advice before relying on any fact, statement or matter contained in this book. RGIT Australia is not responsible for any injury, loss or damage as a result of material included or omitted from this resource. Information in this student handbook is current at the time of publication. The time of publication is indicated in the Version information printed at the bottom of each page.
Quick Reference Guide
Student Contact Details
Student name:………………………………………...... …......
RGIT Student ID:……………………………………...... …......
Mobile phone:...……………………………………………………......
Email: ...... ………………………………………………......
Important Contacts
Name / Phone / EmailReception / Amelia / 6217 9000 /
Student Services
& Administration / Pragya / 6217 9000 /
Your Trainers / 6217 9000
Accounts / 6217 9000 /
RGIT Australia Hobart Campus Location
162 Macquarie Street, Hobart TAS 7000
T: (+61 3) 6217 9000, 1300 844 866|Free Call: 1800 844 866
Postal Address: GPO Box 5466, Melbourne, VIC, 3001, Australia
Phone: (+61 3) 8639 9000 | Facsimile: (+61 3) 8639 9001
Email: | Website: www.rgithobart.edu.au
Table of Contents
Welcome to RGIT Australia 6
Academic Calendar: Term Dates 7
Course Overview 8
General Student Information 9
Orientation 9
Student ID Cards 9
Campus Facilities 9
Student Support Team and Services 11
Reception 11
Employment & Job Placement 11
Accounts Department 12
Your Feedback 12
Personal Support Services 12
Local Doctors 12
Studying at RGIT Australia 16
USI – Unique Student Identifier 16
Credit Transfer 16
Recognition of Prior Learning (RPL) 16
Highly Qualified Staff 16
Education Integrity 16
Class Schedule 16
Course Delivery 17
Field Trips 17
Additional Costs 17
Attendance 17
Assessment 17
Work-Based Assessment 18
Unsatisfactory Course Progress 19
Qualification Recognition 19
Pathways to Higher Education 20
Student Welfare 20
Student Code of Behaviour 20
Plagiarism, Collusion & Cheating 21
Student Complaints and Appeals Procedure 22
Personal Information Privacy and Security 24
Access and Equity Policy 24
Fees & Charges 24
Tuition Fee Payment & Refunds 25
Relevant Legislation 26
Personal Property and Security 26
Mobile Phone Usage 26
Dress Code 26
Smoking 26
Drugs and Alcohol 26
Emergency Procedures 27
International Students 27
Education Services for Overseas Students (ESOS) 27
Support Services for International Students 28
Change of Institution or Course 32
Deferred or Suspended Studies 32
Refund Policy 33
Study Methods & Difficulties 33
Working in Australia 34
Use of Personal Information 34
Student Visa Obligations 34
ELICOS Attendance 34
Unsatisfactory Course Progress 35
Change of Address 35
Living in Hobart 36
Melbourne 36
Climate 37
Festival City 37
Multiculturalism 37
Language 38
Religion 38
Healthcare 38
Food 38
Sports and Recreation 39
Entertainment 39
Electricity 39
Public Transport 39
Telephones 40
Budgeting 40
Travel 40
Money and Banks 40
Finding Accommodation 42
Welcome to RGIT Australia
Dear Student,
Welcome to RGIT Australia, one of the leading vocational education and training colleges in Australia renowned for its quality and excellence. We offer a wide variety of courses to both local and international students, from traineeships to apprenticeships and short courses to certificates, diplomas and advanced diplomas in a range of delivery modes including full-time, part-time and online.
Our main campus is located in the heart of Melbourne’s central business district (CBD), with purpose-built training facilities and smaller classrooms to cater to the learning needs of students. We are a growing institute and in 2014 we opened our new campus in Hobart, Tasmania.
As a student of RGIT, you will receive quality training and industry experience. We will equip you with all the necessary skills to embark on your career and you will be fully supported by our dedicated and professional staff. As a graduate of RGIT Australia, you will have the opportunity to either enter into relevant workforce arenas or pursue further studies in universities.
At RGIT Australia, we pride ourselves of providing a caring environment to each of our students. We therefore seek to support our students by looking after their personal welfare and wellbeing. We aim to provide holistic support to our students so as to help them realize their full potential.
Welcome to our Institute - the multicultural experience and the diversity of opportunity awaits you here. I hope you will enjoy your time at RGIT Australia and wish you every success in your academics.
Yours sincerely,
Chandra Yonzon
Chief Executive Office
Academic Calendar: Term Dates
2016Term / Begins / Break
1 / 2 Feb – 10 Apr / 11 Apr – 17Apr
2 / 18 Apr – 26 Jun / 27 Jun – 10 Jul
3 / 11 Jul – 18 Sep / 19 Sep – 02 Oct
4 / 03 Oct – 11 Dec / 12 Dec – 29Jan
Public Holidays / 2016
New Year's Day / Friday 1 January
Australia Day / Tuesday 26 January
Royal Hobart Regatta / Monday 8 February
Labour Day /8 hours day / Monday 14 March
Good Friday / Friday 25 March
Easter Saturday / Saturday 26 March
Easter Sunday / Sunday 27 March
Easter Monday / Monday 28 March
Easter Tuesday / Tuesday 29 March
Anzac Day / Monday 25 April
Queen's Birthday / Monday 13 June
Royal Hobart Show / Thursday 20 October
Christmas Day / Sunday 25 December
Boxing Day / Monday 26 December
Christmas Day / Tuesday 27th December
Course Overview
(inc holidays) / Tuition Fees*
Business and Management
076864A / BSB30112 / Certificate III in Business / 27weeks / AU$10,000
081917F / BSB40212 / Certificate IV in Business / 27 weeks / AU$10,000
087499D / BSB60215 / Advanced Diploma of Business / 26 weeks / AU$10,000
Information Technology
077004D / ICA20111 / Certificate II in Information, Digital Media and Technology / 40weeks / AU$13,000
077007A / ICA50711 / Diploma of Software Development / 64 weeks / AU$18,000
077005C / ICA50411 / Diploma of Information Technology Networking / 64 weeks / AU$18,000
English Course (ELICOS)
072500F / OS24053VIC / General English (Elementary to Upper Intermediate) / 52 weeks / AU$13,440
072504B / OS24057VIC / English for Academic Purposes I (Intermediate) / 12 weeks / AU$2,800
072505A / OS24058VIC / English for Academic Purposes 2
(Upper Intermediate) / 12 weeks / AU$2,800
084570D / English for Academic Purposes 3 (Advanced) / 12 weeks / AU$3,000
* The course tuition fees above, quoted in Australian dollars, are valid for 2016 only and are subject to change. These prices are indicative only. We recommend you call RGIT to determine if you are eligible for fee variation based on your individual circumstances. Please visit our website to download a prospectus. Tuition Fees exclude course material, ingredients, workbooks/textbooks and/or equipment fees. Please refer to individual courses for details.
General Student Information
Orientation
Orientation is conducted prior to the commencement of the course. Its purpose is to fully inform new students of most aspects of life at the Institute and to provide an introduction to studying at RGIT, Hobart’s costs of living, transportation, facilities, banking and accommodation. An opportunity to ask questions will be given.
Student ID Cards
RGIT issues students with student ID cards at the time of enrolment, which must be carried at all times when on campus.
Campus Facilities
Campus Location
RGIT Australia Hobart Campus is conveniently located at 162 Macquarie Street Hobart TAS, 7000 in the heart of Melbourne’s Central Business District. The main campus is located in the Hobart CBD, with easy access by public transport. The campus is spread across 2 floors of the 4 storey building. All floors can be accessed via lifts or staircase.
Classrooms
The classrooms are modern, air-conditioned facilities that are well equipped for effective learning. Most also enjoy natural light and city views. These are located on Level 3 and 4of the building and are accessed via elevator or stairs.
Student Administration & Support Services
Student administration and support services are on Level 3 Hobart Campus.
This is your first point of contact for any queries.
Student Lounge
The students lounge/ Recreation Room is located on Level 3. The recreation room is equipped with lounge chairs, television and refrigerator along with facilities for making hot beverages.
There is also a pantry / kitchenette on Level 3 for use by students.
Computer Rooms
Main Campus: Our two computer rooms are located on Level 3 and 4. One is a general computer room for use by all students at level 3 and the other is a dedicated facility for students undertaking Information Technology studies.
2 for use to be used by students during campus hours.
Student Library & Resource Centre
The Student Library, located on Level 4 is equipped and a range of textbooks, magazines, periodicals, newspapers. This library is maintained and updated regularly with appropriate materials. Group study room is also available within the library as well as self study areas.
Printing and Photocopying
Printing and photocopy facilities are available in Level 3 as well as the library. Please speak to the reception. The cost is 10c per black and white page.
Student Support Team and Services
Student Administration and the Student Support Services office are located on Level 2. A Student Support Officer will provide details about the services during the orientation program.
Students requiring special or intensive assistance must contact the Operations and Compliance Manager or Student Support Officers who may refer them to external support services if required. Otherwise, contact,
Reception: For all general course, enrolment and administrative queries.
Student Administration: For specific enrolment and course queries.
Trainers: All specific subject and assessment issues.
Student Counsellor: We have student counsellor onsite who can assist you with issues such as stress, financial difficulties, health, family, bullying, relationship issues, living-away-from-home and social issues.
The RGIT student counsellor is Dr Pragya Gurung.
How to make an appointment: To speak with our onsite student counsellors, make a booking through Jasmine (Reception) on Level 2, 28-32 Elizabeth Street, VIC 3000 or call (03) 8639 9000. If you require psychological services, our counsellors will refer you to an appropriate service.
Reception
Main Campus: Receptionists are available on Level 3 from 8.30 am to 4.30 pm, Monday to Friday.
Employment & Job Placement RGIT supports students to enhance their employability skills with updated information and tips on job hunting, applying for jobs, interviewing skills etc. through its own website and student newsletter EVOLVE. Trainers assist, where possible, in directing students to job opportunities. Students are also encouraged to monitor employment websites such as:
www.seek.com.au
www.jobsjobsjobs.com.au
www.mycareer.com.au
www.careerone.com.au
www.job.com.au
Visit https://www.movetotasmania.com.au for good job-hunting tips, including how to apply for a job, how to write a resume and how to conduct yourself in interviews.
Accounts Department
All queries and transactions regarding tuition fees, receipts, fines or private health insurance transfers are handled by our Hobart Accounts Department on Level 3. Please contact Pragya at level 3.
Your Feedback
RGIT values your feedback and is committed to the continuous improvement of the Institute for your benefit. Please take time to fill out Student Feedback Forms during your course of study. Forms are available on Level 3 at Student Administration.
The following support services are free. They are able to provide you with immediate telephone-based counselling and further referrals to help you deal with your issue. (1300 numbers incur a local call cost. 1800 numbers are free calls.)
· International Student Care: 1800 056 449, counselling, referral & case management.
· Lifeline: 24-hour suicide prevention counselling. 13 11 14.
· Mensline Australia: Counselling for men in distress. 1300 78 99 78.
· Kids Help Line: 24-hour counselling for people between 5 and 25 years.1800 551800.
· Griefline: Grief counselling noon – 3am, 365 days a year. (03) 9935 7400.
· DirectLine: 24-hour drug and alcohol counselling. 1800 888 236.
· Crisis Accommodation Information: 1800825 955 24-hour free call.
· Women’s Domestic Violence Crisis: 1800 015 188.
· Gambling Help Line: 24-hour counselling for gamblers.1800 858 858.
Local Doctors please refer to the softcopy list provided
In Australia, doctors are called general medical practitioners or “GPs”. GPs see patients for basic health conditions and provide referrals to specialists for more complex health issues.
A list of nearby foreign-language doctors is provided below. Please note that RGIT has no association with these doctors. This is not a complete list; you may find other GPs who better suit your needs.
International students: Remember, if you’re absent from class because you’re sick, you must have a medical certificate from a GP. If you don’t live in or near the city, it’s wise to find a GP near your home so it’s easy to make an appointment if you become sick.
Medical Services
Local Health Services in Tasmania/National Health Services Directory
/1300 135 5131800 022 222
/www.myhospitals.gov.auwww.dhhs.tas.gov.auwww.healthdirect.gov.au
Royal Hobart Hospital
/(03) 6222 8308
/www.dhhs.tas.gov.au/hospital/royal-hobart-hospital
Hobart Private Hospital
/(03) 62143000
/www.hobartprivatehospital.com.au
Calvary Health Care Tasmania
/(03) 62785333
/www.calvarycare.org.au
St Helen's Private Hospital
/(03) 62216444
/www.sthelensprivatehospital.com.au
Free after Hours GPs helpline