Julie Woodward
6918 S Jefferson Cir. West Jordan, Utah 84084
Cell: 801-568-3434
Career Overview
Results-driven customer service representative with proven ability to establish rapport with clients. Highly enthusiastic motivated and reliable to maintain customer satisfaction and contribute to company success. Solid team player with great positive attitude.
Work Experience
Customer Service and Sales Representative
October 2011 to January 2012
Franklin Covey – Salt Lake City, Utah
Provided an elevated customer experience to generate a loyal clientele. Built long-term
customer relationships and advised customers on purchases and promotions. Recommended,
selected and helped locate and obtain out-of-stock product based on customer requests.
Computed accurate sales prices for purchase transactions.
Customer Sales Representative
October 2008 to March 2009
Verizon Wireless – West Valley, Utah
Provided customer service for an average of 60 calls per day, answering customer inquiries,
solving problems, and providing new product information. Described product to customer
and accurately explained details of merchandise. Answered questions regarding services and
products, while maintaining knowledge of current sales and store promotions.
Center Sales Associate
August 2006 to September 2008
Qwest – Salt Lake City, Utah
Ranked as most effective department sales representative by being in the top 10% of sales in
the western region. Developed highly empathetic client relationships and earned reputation
for exceeding sales goals. Achieved high sales percentage with consultative, value-focused
customer service approach. Resolved product issues and shared benefits of new technology.
Investigated and resolved customer inquiries and complaints in a timely and empathetic
manner.
Educational Background
Salt Lake Community College-Salt Lake City, UTCertified Nursing Assistant Graduate
Currently Pursuing AA Degree in Health SciencesFirst Aid and Safety
Current GPA 3.6Medical Terminology GPA 3.9
October 6, 2012
Clearlink Corporation
Attention: Human Resources
187 S Madeline Dr.
Salt Lake City, UT 84084
Subject: Customer Service Position
I am writing to inquire about the current positions open at Clearlink for a customer service representative. I saw your job posting on jobs.utah.gov and was excited to learn you’re requirements tailored to my skills and qualifications. Researching the details on this establishment, I am confident I would be an ideal candidate for such a prestigious opportunity.
Clearlink provides customer service and sales to current and potential clients by offering great satisfaction and loyalty. I have previous training in both prospects and would welcome the opportunity to let those numbers grow. It is my goal to excel in this establishment and earn the benefits and growth this company has to offer.
As a representative for sales and service with great motivational skills and customer rapport, I am eager to contribute my abilities and experience to Clearlink Corporation. Given my extensive training and background, I believe I can meet the company’s goals by generating loyal clients and providing accurate information. With my ability to multi-task and handle computer programs I challenge what a new work environment hands me. Great customer service and attention to detail is a priority to me and are important to maintain in a business such as yours.
I would appreciate an opportunity to meet with you and discuss how my office skills and dependability can meet the needs of your corporation. I am very interested in gaining a position in your company and growing as I show you my leadership skills. I will contact you by phone within the next week to discuss the possibility of an interview. If you wish to speak to me sooner my phone number is 801-568-3434.
Thank you so much for your time,
Julie Woodward
6918 S Jefferson Cir
West Jordan, UT 84084
Enclosure