Kenaya Ayala
. 458 SE Cork Rd. Port St. Lucie, FL . (772)301-8762
Summary
A highly organized and friendly professional, who’s able to establish positive relationships with clients, co-workers and outside resources, hard-working, multi-tasking Receptionist with outstanding telephone, scheduling and documentation skills.
Education
Santaluces Community High School
Lantana, FL 33462
May 2012
Diploma
Experience
The Carlisle | 450 E. Ocean Ave. Lantana, FL 33462
Receptionist June 2009 – Currently Employed
Serve visitors by greeting, welcoming, directing and announcing them appropriately. Answer, screen and forward any incoming phone calls while providing basic information when needed. Receive and sort daily mail/deliveries/couriers. Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges). Perform other clerical duties such as filing, photocopying, collating, faxing etc. Assisting residents schedule transportation for doctor’s appointment and other appointment they may have. Log in all work orders needed by residents or facility also scheduling for employees. Assist transportation coordinator in scheduling pick-ups and drop offs for appointment. Assist residents in an emergency by dialing 911 if they cannot and staying with them till they arrive. Notify residents of construction or work the facility is under.
Old Navy | 373 Congress Ave, Boynton Beach, FL 33426
Cashier October 2012– February 2013
Greet customers as they arrive in the store and provide them with information about products and/or services. Respond to customers’ complaints and resolve customer complaints in a proactive manner. Enter transactions in the cash register and provide customers with the total bill. Take payment in exchange of items sold, sort and count currency and coins, bag purchased items. Issue receipts and change to customers. Identify prices of goods using memory or scanner. Count money at the end and beginning of each shift. Process exchanges and refunds also credit card and check payments. Perform the duties of customer service representative when required. Assist in stocking shelves, rotating merchandise and marking prices. Maintain periodic transaction reports. Ensure maintenance of check out areas. Resolve customer complaints in a proactive manner. Maintain knowledge of store inventory and sales activities. Keep the work area tidy and clean.
•Solid communication skills both written and verbal.
•Computer-literate performer with extensive software proficiency covering wide variety of applications.
•Confident, hard-working employee who is committed to achieving excellence.
•Ability to organize, multitask, priorities and work under pressure.
•Ability to be resourceful and proactive in dealing with issues that may arise.
•Resourceful team player who excels at building trusting relationships with customers and colleagues.
Referances
•Angela Walton
4241 Coconut Blvd
West Palm Beach, FL 33411
561-889-8358
•Chalita Galloway
3075 Comte Ct
Virginia Beach, VA 23453
757-214-4241