Lotes Nelson, PhD, LPC, NCC

NC Board Approved Supervisor

2015 NBCC (National Board for Certified Counselor)

Minority Fellow

8832 Hunter Ridge Drive

Charlotte, NC 28226

704-965-2113

Email:

EDUCATION

PhD in Counselor Education and Supervision, CACREP Accredited 2015

Walden University, Minneapolis, MN

Master of Science - Mental Health Counseling, CACREP Accredited2011

Walden University, Minneapolis, MN

Bachelor of Science - Management2006

Montreat College, Charlotte, NC

LICENSE AND CERTIFICATION

North Carolina Licensed Professional Counselor (LPC) #89452011-Present

National Certified Counselor (NCC) #284140 2011-Present

NC Board Approved SupervisorPresent

PROFESSIONAL EXPERIENCE

PEDAGOGICAL EXPERIENCE

Assistant Professor of Counselor Education2016-Present

Montreat College, Montreat, NC

  • Teach Counseling specific curriculum, and other coursework offered in CACREP designed Clinical Mental Health Counseling program
  • Oversee all aspects of the practicum and internship experience including assisting students in securing practicum sites, developing relationships with new sites, providing direct supervision, and evaluation and education of site supervisors
  • Engage in professional development activities
  • Provide student advising and support
  • Perform other duties and tasks as required of all faculty in the Department of Counselor Education and the College in its entirety
  • Provide support for departmental initiatives that seek to create culture of student engagement, critical inquiry, and the development of counselors as practitioners, and scholars
  • Serve as the Chi Sigma Iota, Mu Chi Chapter Faculty Advisor (CFA)
  • Participate in the CACREP self-study writing
  • Teach online classes on counseling and social sciences related curriculum

Graduate Teaching Assistant & Student Mentor2014-2015

University of North Carolina at Charlotte (UNCC), Charlotte, NC

  • Advised and mentored graduate students and provided clinical and professional supervision to graduate students during their practicum and internship experiences
  • Responsible for performing teaching or teaching-related duties to assist professors, and department heads
  • Provide supervision to counselors in training
  • Deliver lectures
  • Help professors and teachers develop course plans
  • Proctors exams, grades online assignment, and records grades in grade book
  • Assist with student conferences
  • Lead discussion sections
  • Create and write materials such as a syllabus, visual aids, answer keys, supplementary notes, and course websites
  • Correspond with students on Blackboard, Moodle, or related inter-campus communication system

Graduate Teaching Assistant2013-2014

Walden University, Minneapolis Minnesota

Provided assistance to a tenure professor during two Academic Residencies. The responsibilities varied from lecturing, grading papers, facilitating role plays, to working with students in the skills lab to refine their counseling proficiencies.

COURSES TAUGHT

CN605Counseling Ethics and Ethical Orientation

CN615Counseling Skills

CN 625Counseling Across the Lifespan

CN630Multicultural Counseling

CN655Research Methods

CN675Counseling Practicum

CSLG 7680Crisis Counseling

CSLG 7435Internship in Counseling (I)

CSLG 7435Internship in Counseling (II)

CSLG 6153 Diagnostic and Treatment in Counseling (DSM)

Academic Residency Composed of a variety of courses, from basic counseling skills to a DSM course to assisting students to further develop their skills in the lab.

CLINICAL EXPERIENCE

Psychotherapist/Clinical Supervisor

Nelson Counseling andConsulting Services2011-Present

Charlotte, NC

Job Responsibilities:

  • Gather information about individuals, couples, and families using techniques like interviewing, discussing, and observing.
  • Provide therapy for individuals, couples, and families in a private practice setting
  • Developing and implementing personalized treatment plans to address mental health concerns
  • Maintaining case management, which includes progress notes, recommendations, evaluations and activities
  • Making utmost recommendations to ensure effective treatment interventions and refer to other professionals if necessary
  • Actively seek opportunities to exhibit positive social change (such as, providing education to other groups and professionals regarding various mental health topics)
  • Collaborate with other clinicians to stay within ethical guidelines
  • Participate in clinical supervision to ensure compliance
  • Provide clinical supervision to provisionally licensed counselors
  • Provide clinical and/or practice consultation to mental health providers

Psychotherapist

Teen Health Connection, Charlotte, NC2011-2013

Carolinas Healthcare System

Job Responsibilities:

  • Provides individual and family counseling session
  • Provides mental health triage services addressing crisis related concerns
  • Coordinates appropriate level of care for patients
  • Facilitates community outreach activities
  • Participate in treatment planning
  • Seeks community resources that are applicable to clientele based
  • Maintain relationships between community providers and Teen Health Connection providers
  • Collaborates with medical providers in order to provide comprehensive care to all patients

Graduate Counseling Intern

The Renfrew Center, Charlotte, NC 2010 – 2011

Job Responsibilities:

•Facilitates group discussions, community meetings and other therapeutic groups

•Provides one-on-one therapy sessions, individual support and crisis intervention as directed or needed

•Provides family therapy sessions

•Conducts new patient admission orientation

•Performs prospective new patient assessments

•Monitors meal time and documents meal compliance

•Facilitates the after meal support therapy

•Actively participate in site treatment team

•Attends required staff meetings, supervision, and trainings

•Completes all required documentation

PROFESSIONAL PRESENTATIONS, POSTERS, AND PAPERS

ACA (American Counseling Association) March 2017*

Carried to the Table: Developing Culturally Competent Care for Eating Disorders

LPCANC (Licensed Professional Counselors Association of North Carolina)October 2016*

The Role of Acculturation in Marital Satisfaction in Mixed Couples

SACES 2016 Conference PresentationOctober 2016*

Acculturation in Marital Satisfaction Among Mixed Caucasian and Asian American Heterosexual Couples

Women’s Abundance Conference, Charlotte, NCJune 2016

Integrating Mental Health Counseling in the Faith Community

2016 NBCC Foundation Bridging the Gap SymposiumMay 2016

Migrant Students: Breaking Down Barriers

2016 NBCC Foundation Bridging the Gap SymposiumMay 2016

Serving the Refugee and Immigrant Populations: Assisting the emigrants and helping professionals understand the role of acculturative stressors and its influence in one’s mental health

Presenter: Cultural Adjustment and AssessmentsJune 2015-Present

Promote and help new arrivals to the United States achieve self-sufficiency or get on the path to self-sufficiency

Guest Speaker: Suffering in Silence (Counseling Needs)March 2015

University of North Carolina-Charlotte Multicultural Resource Center

Raising Awareness on Asian American and Pacific Islander Community Counseling Needs

Guest Lecturer: Eating Disorders: Treatment and DiagnosisMarch 2014

UNCC Graduate Students

The Power of Family: Evidence-Based Treatment for Adolescents with Disordered Eating

Training for Adolescent-Serving ProfessionalsMay 2013

Violence Turns Inward

Beyond Cutting: Eating Disorders and other NSSIMarch 2013

Prevent Child Abuse

Learning and Leadership Summit Poster PresentationMarch 2013

Stress Management

Charlotte Mecklenburg School’s “You CAN, Make It Better” InitiativeMay 2012

Self Injury: Awareness and Strategies

In-Service Training for Charlotte Mecklenburg Schools Counselors and NursesAugust 2011

Putting Connection Back Into Communication: Are we changing the nature of human contact?

Walden University Residency Social Change PresentationMarch 2010

Minneapolis, MN

Ethnic Identity Crisis

Walden University Residency Poster SessionMarch 2009

Minneapolis, MN

HONORS AND AWARDS

2015 NBCC (National Board for Certified Counselors) Minority Fellow

Walden University’s Presidential Scholarship Award Recipient

Chi Sigma Iota, Omega Zeta Chapter, Honors Counseling Society

Wachovia Bank, Vice President Corporate Title

Dean’s List, Montreat College

PROFESSIONAL AFFILIATIONS

Member, American Counseling Association (ACA)

Member, Association for Counselor Education and Supervision (ACES)

Member, Association for Humanistic Counseling (AHC)

Member, Chi Sigma Iota, Omega Zeta Chapter (CSI)

Member, Licensed Professional Counselors Association of North Carolina

Founding Member, North American Society of Refugee Healthcare Providers

Member, Southern Association for Counselor Education and Supervision (SACES)

COMMUNITY ACTION,ADVOCACY, AND SERVICE WORK

Chapter Faculty Advisor Committee Member Present

Chi Sigma Iota (CSI)

ACA Counselor Branding Committee MemberPresent

American Counseling Association (ACA)

Mental Health of the Carolinas, VolunteerPresent

Teaching Acculturation Classes to Refugees and Immigrants

ACA Conference Program Proposal Reviewer2016

American Counseling Association (ACA)

NBCC Minority Fellowship Program Doctoral Reviewer2016

National Board for Certified Counselor Foundation (NBCCF)

ACES ConferenceProgram Proposal Reviewer2015

Association for Counselor Education and Supervision (ACES)

Board of Director, Member2008-2011

Teen Health Connection, Charlotte, NC

Teen Health Connection is non-profit organization that provides a safe, family-centered environment for adolescents ages 11 to 21 to receive medical and mental health services and health education.

Job Responsibilities:

  • Setting the policy for the organization (mission, vision statements, approving the strategic plan, etc)
  • Monitoring the organization’s operations (supporting the executive, approving budgets, annual reports)
  • Serving as a public figure for the organization (fundraising, advocating for the organization)
  • Fulfilling other board responsibilities

Community Volunteer, Charlotte, NCPresent

The Relatives

The Relatives is a crisis shelter for youth. The main objective is to provide the youth a safe place while working through the concerns that the child may have.

Job Responsibilities:

  • Organizing an evening or weekend activity with the youth, including games, craft projects, etc.
  • Sponsoring a dinner or lunch monthly
  • Tutoring and mentoring youth while in residence

Community Volunteer, Charlotte, NCPresent

International House

International House has been a leading provider of direct services to Charlotte’s ever-growing international community, which numbers more than 104,000 immigrants and foreign-born citizens. It is a non-profit organization, with a mission to promote international understanding and to serve immigrants in need.

Job Responsibilities:

  • Coordinate programs and itineraries for international visitors to Charlotte
  • Educate people about the work of International House at community events
  • Fundraising efforts
  • Host international visitors at my home

OTHER EXPERIENCES

Financial Sales LeaderJanuary2008–May 2010

The Vanguard Group, Charlotte, NC

Business Development Group serves as Vanguard’s innovative sales team that uses the consultative approach in assisting clients with asset management and consolidation.

  • Recruited by The Vanguard Group due to my strong and proven Sales Leadership background with Wachovia.
  • Accountable for developing the sales environment of BDG.
  • Provide professional developmental coaching to a group of Investment Consultants to exceed performance standards and to groom them to reach the next promotional level.
  • Project Management (Performance Management, Reward and Recognition Program, Diversity Initiative, etc)

Financial Sales LeaderJanuary 2004 – December 2007

Wachovia Bank, Charlotte, NC

Employee Financial Services serves as the employee bank of Wachovia, which is responsible for handling all of our client’s financial needs, including lending and investment needs.

  • Responsible for Hiring and Recruiting initiative in the Philippines, working closely with the Genpact leadership team, as an element of Wachovia’s global expansion.
  • Led a group of over 20 diverse and talented Financial Specialists, including NASD Registered Representatives.
  • Responsible for teammates’ individual and professional development plan.
  • Led team across multiple geographies.
  • Accountable for team’s sales production and management (Loan, Deposit, and Investment volume).
  • Performed project management functions (Diversity Program, Rewards and Recognition, Market Visit/Presentations, Business Partnership, Employee Engagement, etc).
  • Managed the day to day activity in the department (staffing and service level, etc).
  • Participated in the preparation of the department's budget and business plan.
  • Responsible for coordinating and delivering department presentations to different business units across the Wachovia footprint.

Supervisor – Investment Client Services December 2000 – December 2003

  • Managed a team of 13-15 client service representatives, with primary function of coaching agents on performance, productivity, and human resources measures.
  • Implemented management directives geared toward providing excellent customer service.
  • Accountable for assisting my employees to create attainable career goals, and also helping them travel down a realistic path toward their desired career destination.
  • Resolved escalated issues involving brokerage, retirement and asset management accounts valued over $80 million.
  • Facilitated new hire training on products, policies and procedures, as well as a continuing education initiative.
  • Director of Employee satisfaction team.

Team Leader-Investment Client Services March 1999 - December 2000

  • Managed a team of customer service representatives.
  • Provided explanations of various investment tools, including annuities, equities, bonds, and mutual funds.
  • Facilitated classroom and individual instruction to new hires.
  • Facilitated team meetings.
  • Traveled within First Union to assist with systems development and procedures.

Client Service Specialist – Investment Client Services May 1998 – March 1999

  • Analyzed and serviced brokerage, retirement, and asset management accounts.
  • Established ground work and follow through with problem resolution department regarding complex issues.
  • Consistently received superior quality scores and accolades from customers.
  • Attended workshops and training on providing quality customer service.