2013 Open Positions - HBA Europe Chapter Board of Directors

President

President serves as an officer on the chapter board executive committee (EC), conducts the meetings of the chapter and has primary responsibility for the general welfare of the chapter. When present, the president presides at all meetings of the chapter board of Directors, the chapter EC and the Annual Business Meeting (ABM). The president sees that all orders and resolutions of the chapter board of directors and members are carried out and sets the annual strategy and goals of the chapter with the assistance of the directors.

Key Goals and Objectives

  • Support the vision and key strategic initiatives for the chapter in collaboration with the chapter board and in alignment with the overall HBA vision and strategic imperatives
  • Motivate, engage and empower board members and committee chairs
  • Work with the secretary to ensure the chapter in is compliance with HBA bylaws and policies
  • Work with treasurer to ensure the chapter is in compliance with financial guidelines/policies
  • Track and monitor key chapter deliverables and progress towards goals
  • Mentor president-elect

President-elect

The president-elect serves as an officer on the chapter board executive committee (EC). The president-elect reports to the president of the chapter board. In the absence of the president, the president-elect presides over chapter board meetings and has other responsibilities and duties as may be assigned by the president, the chapter EC, or the chapter board of directors. The president-elect, in concert with the president, vice president and other chapter EC members are ultimately responsible for the strategic direction of the chapter and as such, are responsible for ensuring that the entire chapter board of directors are in alignment with the corporate strategic imperatives, are actively developing an ongoing 2 year strategic plan for the chapter and that all functional areas are regularly and effectively communicating with each other as well as with their corporate counterparts to foster a well-oiled team. The president-elect oversees the overall succession planning activities of the chapter and participates in activities related to volunteers, leadership recruitment and development in coordination with the director of volunteer engagement. The president-elect interacts with the director of membership as relates to planning activities to enhance member experience.

Key Goals and Objectives

  • Responsible for the chapter strategic planning process and it’s execution
  • Ensure the HBA value proposition, brand essence and programming consistent point to HBA’s mission
  • Lead all succession planning activities, foster volunteer recognition and recruitment efforts, spearhead chapter board orientation, and ensure the development of committees under each functional area
  • Oversee evaluation of proposed initiatives to ensure that they are aligned with the HBA’s vision and strategy and if “new”, share with director of chapter development and other HBA leaders/staff to gain buy-in.
  • Conduct all chapter activities in the absence of the chapter president as necessary, including attending Council of Chapter Presidents (CCP) calls and face to face meetings.
  • Transfer knowledge to successor president-elect
  • In most chapters, has oversight of specific directors on the chapter board. In this case, the EC members each have one or two directors that they oversee/support to ensure they are tracking towards their goals

Vice President (VP)

The VP serves as an officer on the chapter board executive committee (EC). The VP reports to the President of the chapter board. In the absence of the president or president-elect, the VP presides over meetings of the chapter and has other responsibilities and duties as may be assigned by the president, the chapter board EC, or the chapter board of directors. The VP, in concert with the president, president-electand other chapter board EC members on the chapter board, are ultimately responsible for the strategic direction of the chapter and as such, are responsible for ensuring the entire chapter board of directors are in alignment with the corporate strategic imperatives, are actively developing an ongoing 2 year strategic plan for the chapter and that all functional areas are regularly and effectively communicating with each other as well as their corporate counter parts to foster a well-oiled team.

Key Goals and Objectives

  • The VP is usually/often responsible for putting together and engaging the chapter advisory board.
  • The VP often performs ad hoc assignments for the chapter EC and is the role with the most heterogeneity of all chapter board roles.
  • In most chapters, has oversight of specific directors on the chapter board. In this case, the EC members each have one or two directors that they oversee/support to ensure they are tracking towards their goals

Secretary

The primaryrole of the chapter secretary is to ensure that the governance of the chapter is in compliance with the HBA Bylaws, Chapter Operating Policy and all other policies of the HBA. The secretary liaises with President and President-elect in November to distribute a calendar of all chapter board meetings/retreat date(s) for the coming year. The Secretary ensures that meetings are held and run in accordance with Robert’s Rules and documents the discussions, decisions and actions through recorded minutes. The secretary disseminates the minutes to the chapter board, chapter mentor, HBA 1st vice president (corporate board), CCP chair (corporate board) and director of chapter development (staff). The secretary posts the minutes on the HBA resource center. The secretary is responsible for uploading all documents to the HBA resource center pertaining to the chapter board. The secretary schedules, and runs the chapter’s annual business meeting (ABM) including the voting process (accounting for proxies and counting the electoral votes) and ensures that all necessary information related to the ABM is sent to members 30 days prior to the annual meeting.

Key Goals and Objectives

  • Ensure chapter Leadership understands and complies with HBA Bylaws, Chapter Operating Policy and all other policies of the HBA especially with regard to their specific functional role
  • Document chapter board meetings via minutes which record discussions, decisions and actions and distribute and posts the minutes in accordance with the position overview
  • Hold chapter ABM
  • Ensuring the chapter is in alignment with the HBA’s mission and contributes positively to HBA’s reputation
  • Share best practices with HBA counterpart so that all chapters can benefit from learning
  • Attend calls for chapter secretaries which are scheduled by the HBA secretary (corporate board)
  • In most chapters, has oversight of specific directors on the chapter board. In this case, the EC members each have one or two directors that they oversee/support to ensure they are tracking towards their goals

Directors-at-large (DAL)

Directors-at-large serve for a two-year term. Technically, the chapter president appoints each director to a functional area after they are voted in as a director-at-large depending on skill sets and interest. However, when submitting your nominations form, please indicate your area of interest. Below are the various functional areas.

Advocacy

The Director of Advocacy is the key contact person for the Senior Advisory Board and manages the Advisory Board meetings. The goal is to deepen the relationship and participation of key corporate partners, increase membership, and increase the potential for new corporate partners. Leverage senior leaders in the field with limited time but great wisdom and resources to assist the European Chapter in achieving its objectives. Objectives for this role are:

  • Identify potential new corporate partners
  • Leverage senior leaders in healthcare that have great wisdom and resources to assist the chapter’s growth Recruit Senior Advisory Board members
  • Increase membership, particularly from diversehealthcare segments
  • Increase sponsorship
  • Gain InputInformation on key issues and trends to inform programming topics, marketing strategy, membership and corporate engagement

Marketing/Public Relations (PR)

The Director of Marketing/PR guides and performs all marketing tasks and related communications initiatives for the chapter in accordance with global guidance, including branding, value positioning, message consistency and development of core materials and initiatives that maximize information exchange among all HBA key stakeholders. In fulfilling this function the C/A marketing director will develop the core processes for marketing and communication initiatives for the European Chapter. Goals and objectives for this role:

  • Create communication and publicity that fortifies diversity of HBA members and prospects throughout the healthcare industry.
  • Attend chapter board meetings and events; develop volunteers and assist in succession planning for the future of this position
  • Drive corporate sponsorship and support via communications that promote HBA benefits and solid branding
  • Generate positive awareness among members and prospective members regarding upcoming events and opportunities to engage as a volunteer leader in the organization.

Membership

The director of membership is responsible for growing and maintaining the individual membership in their chapter through prospecting/recruitment, acquisition and retention efforts. This role is also responsible for the overall member “experience” and should partner with their chapter board members to ensure a positive, enriching, valuable experience for all members. The person in this position will develop and execute a strategic and tactical plan which outlines membership goals and tactics for the year to include new member goals, retention goals and member satisfaction goals. The director of membership will lead all membership efforts and coordinate additional efforts driven by the HBA Board such as:

  • Grow the chapter’s individual membership and achieve targeted goals of growth and retention
  • Enhance the overall member experience across all HBA programs
  • Create a open and welcoming experience for all members and prospective attendees
  • Achieve member satisfaction rating of 90% or higher.
  • Ensure sure the value proposition and the brand essence of the HBA is included in all communications

Programs - Mentoring

The director oversees all mentoring programs hosted by the chapter. The director is also responsible for developing volunteer leaders who make up the program committee and who plan and execute events offers. The director is responsible for developing a strategy for mentoring programs to occur within the overall chapter programming calendar over an 18 month period (always planning ahead). The strategy relates to content, logistics, and liaising with board members. The director is over all aspects of mentoring program management for the chapter including but not limited to: content development, logistics, HBA event management system. Other objectives include:

  • Coordinate with marketing committee/promotions subcommittee to ensure promotional content is accurately communicated to those responsible for promotions / invitations approximately 8 weeks prior to event.
  • The director will utilize existing mentoring program processes to assist in the selection/placement of experienced mentors and mentees
  • The director and or committee members will assess mentor/mentee needs/expected outcomes to identify a best match between available mentors and mentees.
  • Follow-up with the mentors and mentees to ensure the matching has indeed been successful
  • Provide service to HBA Europe members by offering them a robust membership program in multiple countries

Programs

The Director oversees all Events/Programs hosted by the European regional teams. The Director is coordinating and supporting the Regional efforts. The Director is responsible for developing a strategy for programs to occur over an 18 month calendar (always planning ahead) together with the Regional Directors. The strategy relates to content, logistics, and liaising with members of the board. The Director is over all responsible for aspects of event management for the Chapter including but not limited to:Content Development, Logistics, HBA Event Management System. Other Objectives include:

  • Prepare, recommend and execute a calendar of event/program topics and potential host sites with the Regional Directors
  • Support cross-regional exchange of ideas and best practices
  • Support and train the Regional teams to ensure event management is executed to meet the HBA standards
  • Coordinate with Marketing Committee/Promotions subcommittee to ensure promotional content is accurately communicated to those responsible for promotions / invitations approximately 8 weeks prior to event.

Volunteer Engagement

The director of volunteer engagement is responsible for growing the individual pool of member volunteer leaders in their chapter & affiliate through prospecting/recruitment and retention efforts. This role is responsible for encouraging members to engage as volunteer leaders within the chapter in order to build their leadership skills and business acumen; connecting member volunteer leaders with other chapter directors or committee chairs; following up to ensure those who have volunteered have been contacted and engaged; developing and executing a strategic and tactical plan which outlines volunteer leadership goals and tactics for the year to include new volunteer leader goals, progressing current volunteer leader retention or “growth/promotion” goals and volunteer leader satisfaction goals; and leading all local efforts for volunteer engagement and coordinating additional efforts in this functional area that are driven by the HBA such as:

  • Grow the chapter’s’ member volunteer leader engagement
  • Enhance the overall member experience as a result of being a volunteer leader for HBA
  • Create an experience that is open, welcoming, and demonstrates value to the participant
  • Achieve volunteer leader satisfaction rating of 90% or higher
  • Ensure all communications to potential member volunteer leaders convey the HBA value proposition and brand essence and consistently point to HBA’s mission

Regional DirectorSwitzerland

The regional director will coordinate, facilitate and lead a cross functional team of committee chairs for their region that develops local events, markets these events and obtains sponsors for events/programs. The regional director is the 'go to' leader for region’s HBA member services. The regional director is responsible for recruiting and retention of local members, volunteer recruitment and committee development. Functional committees for each region includesprograms, marketing, volunteer engagement, membership, corporate relations, mentoring, and other committees as required by the region’s objectives. The regional directors and their regional leadership team are supported by chapter board directors in areas of subject matter expertise such as the directors at large for membership & volunteer engagement, marketing, programs, and corporate relations. Whereas the DAL’s are responsible for the functional strategy and planning on the chapter level, the regional committee chairs are responsible for the customization and execution of the chapter strategies in the regions. Together with the director of programs, the regional director (RD) is responsible for onboarding/training of the regional leadership team on HBA resources/processes. The RD submits a board report each month.

Key Goals and Objectives:

  • Ensure the region fulfills the purpose of the association.
  • Ensure the region has multiple, varied programs each year to meet the career development needs of members and non-member attendees and guidance from the advisory board
  • Ensure the region generates profit to meet financial goals for all programs in their region
  • Ensure the region grows and retains members to meet corporate defined goals
  • Ensure the region identifies and consistently engages volunteers and corporate sponsors.
  • Attend any functional calls as assigned and communicate content with peer regional directors and board.
  • Ensure the region sets goals/plans to consistently grow and create value to members each year. This business plan will be submitted annually as part of the chapter strategic planning process.
  • Responsible for metrics as assigned by the chapter board, and participate in the collection/generation of data for the chapter dashboard
  • Attend chapter board meetings
  • Attend events in local geography
  • Recruit regional committee chairs

Reporting to the Regional Director

  • 5-8 regional committee chairs covering programming, marketing, membership, volunteer engagement, event sponsorship, mentoring. Exact structure will be unique to each region.

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