2013 Premier Catalog FAQ’s
Q. How do I place an order for the 2013 AIA Premier Catalogs?
A. Simply go to and find your company name in the dropdown field and enter in your 3-digit business code to start the order process.
Q. What if I don't see my company name listed in the dropdown field?
A. Contact Stacey McConnell or Anne Long in Marketing Services to assist: 800-460-7836 ext. 4654 or email:
Q. What is the 3-digit business code?
A. Your 3-digit business code contains the 3 characters that are at the beginning of your PO#'s. If you need assistance with your 3-digit business code, contact your Account Coordinator or Stacey McConnell or Anne Long in Marketing Services to assist: 800-460-7836 ext. 4654 or email:
Q. What is the deadline for the 2013 AIA Premier Catalogs?
A. To receive your catalogs (personalized, totally custom or blank) by the end of January 2013/Early February 2013 you will need to place your order by the end of the business day on Monday, December 10, 2012.
If you missed the December 10, 2012 deadline, you will still have the opportunity to place an order for catalogs. We will be offering a 2nd chance for you to order personalized or totally custom catalogs through February 20, 2013 and receive your catalogs by mid-March 2013. The minimum will be 100 for this service and the price will increase to $2.50/each.
Please Note: Personalized and totally custom covers will only be available in 2 batches explained above.
Blank catalogs will also be available after December 10, 2012 while supplies last. The minimum for the catalogs will change to 50 and the price will increase to $1.80/each. Blank catalog orders placed after December 10, 2012 will be delivered mid-February.
Q. What is the minimum quantity to order?
A. For all orders (personalized, totally custom or blank) placed through December 10, 2012 the minimum quantity is 100 pieces.
For orders (personalized or totally custom) placed from December 11, 2012 through February 20, 2013 the minimum quantity is 100 pieces.
For orders (blank catalogs) placed after December 10, 2012 the minimum quantity will be 50 until supplies last.
Q. Can I order more than 100?
A. Yes. You can order catalogs in increments of 50.
Q. What if I don't need 100 catalogs?
A. You will have the opportunity to order blank catalogs at the minimum quantity of 50 pieces starting on December 11, 2012 while supplies last. Price will increase at this time as well to $1.80/each.
Q. How much will the custom catalogs cost?
A. The custom catalogs will be $2.00 each with a minimum of 100 piecesfor a limited time only. The $2.00 price will expire on December 10, 2012. On Tuesday, December 11, 2012 the catalog price will increase to $2.50/each.
Q. How much will the blank catalogs cost?
A. The blank catalogs will be $1.30 each with a minimum of 100 pieces for a limited time only. The $1.30 price will expire on December 10, 2012. On Tuesday, December 11, 2012 the catalog price will increase to $1.80/each and the minimum will change to 50.
Q. How do I pay for the 2013 AIA Premier Catalogs?
A. the cost of the catalogs will be paid thru your OCR/SACR. If you are a direct bill Owner, please contact Marketing Services for an alternate payment method.
Q. When will I receive my catalogs?
A. If you submitted your catalog order by Monday, December 10, 2012, you will receive your catalogs the end of January/early February 2013 (depending on your location).
If you submitted your personalized or totally custom catalog order after December 10, 2012 through February 20, 2013, you will receive your catalogs mid-March 2013(depending on your location).
If you submitted your blank catalog order after December 10, 2012you will receive your catalogs mid-February 2013(depending on your location).
Blank catalog orders placed after the beginning of February 2013 will generally be fulfilled within 72 hours. while supplies last.
Q. What is the imprint area for the personalization on the front and back cover of the stock options?
A. Front Cover imprint area: 4”x1.25” & Back Cover imprint area: 7.5” x 2.5” (Location is dictated by the cover design)
Q. What file types/art specifications are accepted for my logo and contact information for the stock cover options?
A. The file types/art specifications are 300 DPI in the following formats: .TIF, .PNG or .JPG on a white or translucent background.
Q. What art specifications do I need to follow for the custom cover option?
- Specifications are:
- Trim Size Dimensions: 16.93" W x 10.875" H
- Bleed Size Dimensions: 17.18" W x 11.125" H
- Cover must be provided as one document including bleed (if applicable), back cover, spine and front cover.
- Please set crop and registration marks .125" from trim.
- Provide the hi-res 300 DPI file in PDF format.
We also have a templatefor you to download and send to your Graphic Artist.
Q. Do I have to add an imprint to a stock catalog cover or can I just order blanks?
A. No you do not. There will be an option for you to select through the order process called “No Personalization” for you to order just blank catalogs.
Q. If my artist has questions about the art specifications, who should I contact?
A. You can contact Nichole Stella at Promo Marketing via phone: (215) 238-5305 or email:
Q. Will we have access to a 2013 e-catalog this year?
- Yes. we will provide a FREE Mobile-friendly e-catalog link for each of the 2013 AIA Premier Catalogstock covers. The e-catalog link name will coincide with the order of the stock covers through the ordering process as shown below:
URL Links will be: aiacatalog1.ecatalognow.com OR aiacatalog2.ecatalognow.com OR aiacatalog3.ecatalognow.com
Because we are using a new provider for our 2013 catalogs the URL's for the flip catalog will be different this year and your old flip catalog URL will need to be replaced with the 2013 version.
Q. What if I want the 2013 e-catalog customized with my logo?
A. The good news is that if you placed an order for the AIA Premier Catalogs personalized or totally custom, you will receive a custom e-catalog link with the purchase of your printed catalogs. Promo Marketing will email you your custom link when your printed catalog ships.
Q. Will we have access to a 2013 AIA Premier Catalog Online Store?
A. Yes, if you ordered the 2013 AIA Premier Catalogs by February 20, 2013 you will receive a Premier Catalog Online Store FREE of charge from Promo Marketing.Promo Marketing will email you your custom link when your printed catalog ships.
Q. Will I be able to see a proof before the catalogs are printed?
A. Yes – during the web to print order process you will be able to view your catalog layout for approval before it goes to print. How you approve it is how it will be printed.
Q. After I upload my art files for a stock cover option, what if I don’t like the size of my personalization that is displaying in my proof?
A. It is important to have your personalization art files created according to the art specs provided.
Q. What if I do not have an artist to help me create my personalization for a stock cover option or custom cover option?
- We have freelancer information available on The Forum under the Supplier Topic.
Q. Can I take one of your stock covers and make alterations to it?
A. Yes! Contact Stacey McConnell or Anne Long in Marketing Services and we will be happy to send you the hi-res file, 800-46-7836 ext. 4654 or
Q. If I ordered the catalogs last year, will there be a reorder option?
A. Unfortunately no. You will need to upload your personalization at the time you place your order.
Q. Where do the catalogs ship from?
A. The catalogs will ship from Random Lake, WI.
Q. How much is the shipping?
A. It depends on how many catalogs you are ordering. During the order process you will be asked to enter in your shipping account # to ship the catalogs. You have the option to enter in a UPS or FedEx #. If you do not enter in a shipper account # you will be asked to provide a credit card to use for the shipping costs.