2009-03-20 20:46:50,011 DEBUG Com.Xo.Servlet.Voicexml.IBM Forestserviceservlet.IBM

2009-03-20 20:46:50,011 DEBUG [com.xo.servlet.voicexml.IBM_ForestServiceServlet.IBM_ForestServiceServlet] Login result=true

2009-03-20 20:46:50,011 DEBUG [com.xo.servlet.voicexml.IBM_ForestServiceServlet.IBM_ForestServiceServlet] GetIncident method called

2009-03-20 20:46:50,011 DEBUG [com.xo.servlet.voicexml.IBM_ForestServiceServlet.IBM_ForestServiceServlet] Search incident called

2009-03-20 20:46:50,024 DEBUG [com.xo.servlet.voicexml.IBM_ForestServiceServlet.IBM_ForestServiceServlet] Filter object created

2009-03-20 20:46:50,031 DEBUG [com.xo.servlet.voicexml.IBM_ForestServiceServlet.IBM_ForestServiceServlet] Ready to begin SearchResults

2009-03-20 20:46:50,039 DEBUG [org.apache.axis.i18n.ProjectResourceBundle] org.apache.axis.i18n.resource::handleGetObject(transport00)

2009-03-20 20:46:50,039 DEBUG [org.apache.axis.client.Call] Transport is org.apache.axis.transport.http.HTTPTransport@1e4dd0

2009-03-20 20:46:50,039 DEBUG [org.apache.axis.client.Call] Enter: Call::invoke(ns, meth, args)

2009-03-20 20:46:50,040 DEBUG [org.apache.axis.client.Call] operation=name: exec

returnQName: null

returnType: {http://xml.apache.org/axis/}Void

returnClass: null

elementQName:null

soapAction: null

style: wrapped

use: literal

numInParams: 1

method:null

ParameterDesc[0]:

typeEntry: null

mode: IN

position: 0

isReturn: false

typeQName: {urn:obj.api.rightnow.com}transaction

javaType: class [Lcom.rightnow.api.obj.Transaction;

inHeader: false

outHeader: false

ParameterDesc[1]:

typeEntry: null

mode: OUT

position: 1

isReturn: false

typeQName: {urn:obj.api.rightnow.com}fatal_err_rv

javaType: class com.rightnow.api.obj.Fatal_err_rv

inHeader: false

outHeader: false

ParameterDesc[2]:

typeEntry: null

mode: OUT

position: 2

isReturn: false

typeQName: {urn:obj.api.rightnow.com}trans_abort_rv

javaType: class com.rightnow.api.obj.Trans_abort_rv

inHeader: false

outHeader: false

ParameterDesc[3]:

typeEntry: null

mode: OUT

position: 3

isReturn: false

typeQName: {urn:obj.api.rightnow.com}transaction_rv

javaType: class [Lcom.rightnow.api.obj.Transaction_rv;

inHeader: false

outHeader: false

2009-03-20 20:46:50,040 DEBUG [org.apache.axis.client.Call] operation.getNumParams()=4

2009-03-20 20:46:50,040 DEBUG [org.apache.axis.client.Call] getParamList number of params: 1

2009-03-20 20:46:50,040 DEBUG [org.apache.axis.client.Call] Enter: Call::invoke(RPCElement)

2009-03-20 20:46:50,041 DEBUG [org.apache.axis.SOAPPart] Enter: SOAPPart ctor(FORM_SOAPENVELOPE)

2009-03-20 20:46:50,041 DEBUG [org.apache.axis.i18n.ProjectResourceBundle] org.apache.axis.i18n.resource::handleGetObject(setMsgForm)

2009-03-20 20:46:50,041 DEBUG [org.apache.axis.SOAPPart] Setting current message form to: FORM_SOAPENVELOPE (currentMessage is now org.apache.axis.message.SOAPEnvelope)

2009-03-20 20:46:50,041 DEBUG [org.apache.axis.SOAPPart] Exit: SOAPPart ctor()

2009-03-20 20:46:50,041 DEBUG [org.apache.axis.i18n.ProjectResourceBundle] org.apache.axis.i18n.resource::handleGetObject(addBody00)

2009-03-20 20:46:50,041 DEBUG [org.apache.axis.message.SOAPBody] Adding body element to message...

2009-03-20 20:46:50,041 DEBUG [org.apache.axis.client.Call] Enter: Call::invoke()

2009-03-20 20:46:50,041 DEBUG [org.apache.axis.MessageContext] MessageContext: setTargetService(Soap)

2009-03-20 20:46:50,041 DEBUG [org.apache.axis.i18n.ProjectResourceBundle] org.apache.axis.i18n.resource::handleGetObject(noService10)

2009-03-20 20:46:50,042 DEBUG [org.apache.axis.ConfigurationException] Exception:

org.apache.axis.ConfigurationException: No service named Soap is available

at org.apache.axis.configuration.FileProvider.getService(FileProvider.java:233)

at org.apache.axis.AxisEngine.getService(AxisEngine.java:311)

at org.apache.axis.MessageContext.setTargetService(MessageContext.java:756)

at org.apache.axis.client.Call.invoke(Call.java:2690)

at org.apache.axis.client.Call.invoke(Call.java:2443)

at org.apache.axis.client.Call.invoke(Call.java:2366)

at org.apache.axis.client.Call.invoke(Call.java:1812)

at com.rightnow.api.SoapBindingStub.exec(SoapBindingStub.java:2726)

at api.rightnow.com.RNOWUtil.RunTransaction(RNOWUtil.java:1932)

at api.rightnow.com.RNOWUtil.ExecuteReport(RNOWUtil.java:1469)

at com.xo.servlet.voicexml.IBM_ForestServiceServlet.IBM_ForestServiceServlet.searchIncidentWithPhoneMatch(IBM_ForestServiceServlet.java:349)

at com.xo.servlet.voicexml.IBM_ForestServiceServlet.IBM_ForestServiceServlet.execute(IBM_ForestServiceServlet.java:224)

at com.xo.servlet.voicexml.IBM_ForestServiceServlet.IBM_ForestServiceServlet.doGet(IBM_ForestServiceServlet.java:112)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:175)

at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)

at java.lang.Thread.run(Thread.java:595)