NZQA Expiring unit standard / 19648 version 3
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Title / Plan and execute a controlled delivery
Level / 5 / Credits / 15
Purpose / People credited with this unit standard are able to: demonstrate knowledge of a controlled delivery; plan a controlled delivery; execute a controlled delivery; and complete post-operational activities.
Classification / Public Sector Services > Border Management
Available grade / Achieved

Guidance Information

1Performance in relation to the outcomes and evidence requirements must comply with current legislation, policies and procedures, including:

Customs and Excise Act 1996;

National Drug Policy 2007-2012;

Misuse of Drugs Amendment Act 1978;

United Nations Convention against Illicit Traffic in Narcotic Drugs and Psychotropic Substances 1988;

Health and Safety in Employment Act 1992;

New Zealand Customs Service Code of Conduct; (available from NZ Customs Service, PO Box 2218, Wellington 6140,

The State Services Code of Conduct, Standards of Integrity and Conduct (available from

The Customs Drug enforcement strategy, (available from

2Competency and skills of this standard cannot be fully demonstrated under simulated conditions.

3This competency standard applies to both types of Customs controlled delivery – international and domestic.

4Definitions

Agencies may include but are not limited to New Zealand Immigration Service, New Zealand Police, Accident Compensation Corporation, Work and Income New Zealand, Inland Revenue Department.

Controlled delivery means a delivery that occurs when a consignment of illicit drugs is detected, usually concealed in some other goods, in circumstances making it possible for those goods to go forward under the control and surveillance of law enforcement officers with a view to identifying and securing evidence against the persons responsible for organising the importation. If the final destination of the consignment is within the frontiers of the country in which the initial detection occurred, internal controlled delivery is possible. If the intended final destination of the consignment is in a country other than that where the initial detection was made, there is potential for an international or external controlled delivery. If the circumstances of the detection and concealment are such that it is possible to remove all or most of the illicit drugs before allowing the consignment to proceed, a clean controlled delivery can be made.

Goods mean all kinds of moveable property including animals.

Organisational requirements refer to instructions to staff on policies, procedures, and methodologies which are documented and are available in the workplace. They must be consistent with applicable legislation and any other applicable compliance requirements.

Outcomes and performance criteria

Outcome 1

Demonstrate knowledge of a controlled delivery.

Performance criteria

1.1Legal requirements associated with a controlled delivery are explained in accordance with section 12 of the Misuse of Drugs Amendment Act 1978.

1.2The requirement to adhere to the Police/Customs Agreement on the Customs Drug Enforcement Strategy in New Zealand is explained.

1.3The circumstances in which a controlled delivery would occur and the types of delivery used are explained.

1.4The requirement to maintain a register of controlled deliveries is explained in accordance with organisational requirements.

1.5Safety issues associated with controlled deliveries are explained in accordance with organisational requirements.

Outcome 2

Plan a controlled delivery.

Performance criteria

2.1Liaison with external agencies is completed to secure required assistance for the planned delivery.

2.2Resources required to execute the controlled delivery are identified and prepared in accordance with organisational requirements.

2.3Approval is obtained by following the Police/Customs Agreement and operational orders are prepared.

2.4Team briefing is completed in accordance with organisational requirements.

Outcome 3

Execute a controlled delivery.

Performance criteria

3.1A controlled delivery is executed in accordance with prepared and approved operational orders.

Outcome 4

Complete post-operational activities.

Performance criteria

4.1Team debrief is completed in accordance with organisational requirements.

4.2Report on controlled delivery is completed and distributed in accordance with organisational requirements.

4.3Controlled delivery register is completed in accordance with organisational requirements.

This unit standard is expiring. Assessment against the standard must take place by the last date for assessment set out below.

Status information and last date for assessment for superseded versions

Process / Version / Date / Last Date for Assessment
Registration / 1 / 28 April 2003 / 31 December 2020
Review / 2 / 16 July 2010 / 31 December 2020
Review / 3 / 30 August 2018 / 31 December 2020
Consent and Moderation Requirements (CMR) reference / 0121

This CMR can be accessed at

The Skills Organisation
SSB Code 100401 / New Zealand Qualifications Authority 2018