Kaye Lynne Kendrick

1606 North Meridian Road

Tallahassee, FL 32303

(850) 509-5927

Profile

Known for establishing businesses, community involvement & leadership, performance management expertise; quality public accounting & auditing, and organizational development skills. Experience with organizations in diverse industries and at different stages of evolution.

u  Strategic & Business Planning

u  Performance Measurement

u  Controller & Accounting

u  Quality Assurance

Cost & Process Analysis Improvement

Organizational Development & Transition

Systems Development & Implementation

Performance, Financial & Compliance Auditing

Experience & Achievements

Consulting & Public Accounting/Auditing 1995 to present

Conduct consulting & public accounting through own companies (Kaye Kendrick Enterprises, LLC; PKV Management Consulting, Inc., LedgerPlus of Tallahassee, Inc.); affiliated with Resource Associates Corporation to provide coaching services; worked or partnered with various organizations: ISF, Inc.; Accretive Solutions, Inc.; Charles A. Reed & Associates; Deette Preacher, CPA; French & Associates; Florida TaxWatch Research Institute, Inc.; The Gale Sittig Group; Ernst & Young, LLP; The Aleff Group; FSU Center for Public Management.

Project experience includes:

u  Oversight(IV&V team) of facilities management sysem implementation (TRIRIGA) for Florida state agency

u  Accountability in neighborhood homeowner’s association, applying agreed-upon procedures

u  Equitable & Incentivized performance funding allocation methodology for Texas state department

u  Government contract compliance for companies contracting with departments of transportation

u  Accountability providing financial audits to national franchise, government environmental funds, not-for-profit organizations (entities supporting statewide university system & disadvantaged persons)

Quality operations & Adequacy of ethical standards and practices in state university system

Timely, accurate financial information, as out-sourced controller for law, veterinarian office & not-for-profits

Understanding current accountability over economic development funds, County of Escambia, FL

u  Streamlined Process recommendations serving on Community Human Services (CHSP) process committee

u  Team direction & synergy for leadership of Florida Guardian Ad Litem, using personal assessment tools

Identified risk and provided guidance for quality internal audit department at Florida A & M University

u  Quality Assurance through procedures development for state university system, inspector general office

u  Accuracy of overhead rates for engineering firms providing services to transportation sector

u  Creation of vision, long-term/short-term strategy for company servicing federal defense programs

u  Better performance in Florida judicial system through advise in management reporting system

u  Quality Assurance for Leon County School District auditing function, Standards of the IIA

u  Streamlined strategic business plan to help support social cause, for the Private Corrections Institute

u  Effective transition in merger of Leon and Gadsden County Early Learning Coalitions

u  Effectiveness and efficiency promoted in State of Colorado uninsured primary and preventive care

u  Accountability serving as contract Inspector General for the North Florida Water Management District

u  Comparing cost of private & state-operated juvenile justice residential and detention facilities

u  Demonstrate value of Florida Recreation & Parks with creation/education on performance measures

u  Team-building using attributes defined by Patrick Lencioni in executive retreat

u  Performance assurance for local government road building and infrastructure program

u  Streamlining and efficiency for district providing children and family services, addressed staff morale

u  Performance audit of not-for-profit prison industries program for state inspector general office

u  Assess state PeopleSoft implementation issues on quality assurance team with national accounting firm

u  Ensure preparation and readiness in community affairs department for new PeopleSoft accounting system

u  Employee performance encouraged through competency-based appraisal system and detail instructions

u  Promote transparency of county finances in City of Jacksonville and Escambia County, Florida

u  Maintained funding by proving value for the Florida Boys and Girls Club with an economic impact study

u  Enhanced performance for Santa Clara County, CA, implementing performance-based budgeting

State-of-the-art technology, functional specifications for law enforcement and emergency management functions

u  Eased transfer of the Florida Marine Patrol to a newly created commission, facilitation and planning checklist


Kaye L. Kendrick, cpa pg.2

u  Improve communication of strategy for The Able Trust, the Governor’s Alliance for Persons with Disabilities

u  Determined options for e-payment system implementation for the state agriculture program

u  Accountability, compile field data and enable defined measurement for the Florida Department of Labor

Efficient collection of management information for the Department of Labor, Office of Chief Judge

u  Assisted management transition for the employee insurance program for the state of Florida

u  Strategically guided the launch of this franchise accounting and tax practice. Drove new business development and implemented marketing strategies to build the client base.

Auditing – External & Internal Prior 1995

Inspector General for Florida Department of Management Services (6 years): Became first agency to be accepted into State’s new performance-based budgeting initiative, led implementation of organization’s performance measurement initiative. Established and managed this internal audit department, which chiefly involved leading performance, financial, compliance and information systems audits.

Audit Manager for Regional CPA firm (Williams, Cox & Weidner & Cox, CPAs) (4 years): Productivity doubled my salary in four years, managing audits: City of Tallahassee and other municipal audits, County of Panama City Beach, not-for-profit organizations, small business, construction companies, and automobile dealerships. Expert in federal single audit and grant/contract compliance audits.

Public Accounts Auditor for State of Florida Office of Auditor General (3 years): Gained knowledge of state functions, conducting financial, performance, and compliance audits.

Education & certifications

Completed Rotary Leadership Institute Training – Levels I, II, III, Discussion Leader

Completed Project Management Professional Preparation (PMP) Course

Certified Public Accountant (CPA), State of Florida

Certified Internal Auditor (CIA), Institute of Internal Auditors

Certified Public Manager (CPM), FSU, Center for Public Management & the State of Florida

Chartered Global Management Accountant (CGMA), AICPA

Bachelor of Science (BS), Accounting (CUM LAUDE), Florida State University

Presentations

u  Successful Project Management: Planning & Executing Strategic Initiatives

u  21st Century Strategy for Demonstrating Value to the Taxpaying Customer

u  Building a Sustainable Performance Framework; Strategy Mapping, Program Logic Modeling & Performance Measures

u  Gaining Peak Performance; Winning at Sales; Customer Loyalty Strategy; Greet Your Day with Enthusiasm; Time Management

u  Program Evaluators, Internal Auditors, Performance Measurement

u  Assessing the Cost Benefit of a Government Program

u  Demonstrating Performance with PB2 Measurement Systems: Operational & Technical Issues

u  Performance Measurement Model for Planning, Budgeting & Management

u  Implementing Performance-based Program Budgeting

u  Getting Results in Your Life & Organization; Positively Influencing People

Publications

Building a Sustainable Performance Framework, Case Study for Development of a Framework to Support Strategic and Operational Planning, Performance Measurement, and Technology Implementation (2010)

Keys to Successful Performance Measurement, published by Perform Magazine (2010)

Building a Sustainable Performance Framework, Florida Institute of Technology (2009)

Affiliations

American Institute of Certified Public Accountants | Florida Institute of Certified Public Accountants Association of Government Accountants |Project Management Institute | Southeast Evaluation Association –Past President| Institute of Internal Auditors|Taltech Alliance| Rotary Club – Board Member, Membership Director| Zonta Club – Board Member | LeMoyne Center for Visual Arts – President/Vice President/Treasurer | Toastmaster’s Club – President/VP – Education/Secretary

Honors & Other Accomplishments

Florida Certified Public Manager of the Year | LedgerPlus Franchise of the Year | Dale Carnegie Training, Best Presentation Award | Toastmaster’s Club Advanced Communicator & Leader Bronze, Triple Crown Award |Association of Government Accountants, Author Award |Rotary Club Builder Award, Service-Above-Self Award