Lorraine Baeza

15 Riviera Estates Drive ● Palm Coast, FL 32164 ● 386-585-2855 ●

Case Worker

Dedicated to observing and reporting accurately on the functions of individuals and families.Excellent communicational and organizational. Flexible with the ability to work in a fast-pace, diverse environment. Sensitivity to others cultures and a strong desire to assist colleagues. Recognized for positive attitude, patience and empathy. Bilingual.

  • Assessments
  • Active Listening
  • Oral Expression
  • Crisis Intervention
  • Inductive Reasoning
  • Microsoft Office Products
  • Medical Terminology
  • Critical Thinking
  • Active Learning

Professional Experience

Daytona College, Ormond Beach, FL08/2013 to Present

Lead Instructor/Externship Coordinator

  • Maintained current knowledge of developments in the field through webinars and face-to-face trainings, and participating in professional conferences
  • Assessment of students needs regarding crisis intervention
  • Prepared and delivered lectures to ground and online undergraduate students
  • Supervised students laboratory
  • Evaluate and grade students class work, laboratory and clinical work

Florida Hospital, Daytona Beach, FL06/2009 to 08/2013

Register Medical Assistant

  • Recorded patients medical history, vital statistics, or information such as test results in medical records
  • Interviewed patient to obtain medical information and measure their vital signs, weight and height
  • Showed patient to examination rooms and prepared them for the physician
  • Assisted physician with medical procedures
  • Prepared and administered medication as directed by the physician

Halifax Dunn Clinic, Daytona Beach, FL09/2002 to 06/2009

Register Medical Assistant

  • Obtained patient medical history, vitals statistics and medication
  • Obtained prior authorization and insurance confirmation
  • Conducted glucose check as directed by the physician
  • Conducted electrocardiogram
  • Preparation of joint injectionsand prescriptions as directed by the physician

Flagler County Courthouse, Bunnell, FL11/2002 - 1/2005

Deputy Clerk.

  • Daily Court to Assist Judge with Case Docket
  • Review and preparation files for court
  • Informed the public of the process and recourse within the legal system regarding the Eviction Process and Small Claims
  • Prepared legal documents such asSubpoenas, Statement of Claims, Complaints

Educational Assistant Corp., Hempstead, New York08/1996 -01/2002

Case Coordinator/ Court Liaison

  • Daily Court Appearances to review cases
  • File Declaration of Delinquency Report when a Defendant fails to comply with the Courts Order
  • Social Worker assessments of clients regarding referrals to out reach
  • Caseload of fifteen to twenty
  • Preparation of bi-weekly scheduling of staff
  • Site Supervisorand presentation to Judges and District Attorney’s

Education

Masters in Social Work, University of Central Florida, Orlando, FL

Bachelors in Psychology, University of Phoenix, Phoenix, AZ

Professional Affiliations

Member of the National Academic Advising Association

Member of American Medical Technologist Association, Registered Medical Assistant (2016 - present)

American Heart Association (2016 - present)

Crisis Intervention