KEN A. FLYNN JR.
1213 Cardinal Oaks Drive ● Mansfield, TX 76063
682-472-5986●
PROFESSIONAL OBJECTIVE______
To market, sell products and services for a Company that seeks a Bilingual SpanishSpeaking Employee that can ensure customers are satisfied; revenues and profits are increased and company and customer goals are meet.
EDUCATION______
Attended: El Paso Community College, El Paso, Texas
Completed 2 years towards a Bachelor’s Degree in Business
Licensed: The State of Texas
Insurance License Series 63
General Lines Property and Casualty License
Health and Life
Professional DevelopmentSeminars: What Matters Most by Stephen Covey
Employment and Labor Law in Texas
Extensive Training in Sales, Account Management, Customer Service
Operations
SKILLS______
● Read, write and speak fluent Spanish and English.
● Knowledge of MS Office (Word, Excel, Outlook)
● Excellent Communication skills written or verbal
EMPLOYMENT HISTORY______
7/2012 – Present Insphere Insurance Solutions, Irving, Texas – Insurance Agent
● ProvidingCustomers Care needs especially Spanish Speaking with current insurance to Insphere in Health and Life
Insurance. Whileworking with majorCompanieslike Humana, United Health Care, Aetna and ING while
1/2011 -7/2012 Farmers Insurance, Hurst, Texas – Insurance Agent
● Assist customers to compare their current insurance needs to Farmers where they would be able to receive better
coverage/pricing on their home, auto, and life. Assist in all aspects of insurance needs from accidents toa new roof.
12/2009 - 12/2010 J P MORGAN CHASE, Mansfield,Texas – Personal Banker
● Assisted customers withchecking, saving and credit card accounts. Facilitated car loans, mortgages and financial
investments while building customer relationships.Received two secret shopper reviews at 100% scores.
● Insured customer service issues, complaints and account issues of any financial matter.
● Assisted all Spanish speaking customers and at other Chase Branches when Managers requested.
9/2002 - 4/2009 LONE STAR ICE CREAM CO., Arlington, Texas – Regional Sales Manager
● Marketed andDistributed Vending Machines to Businesses in the DFW/surrounding areas forNestle and BlueBellto
industrial Factories, Cafeteria’s, Schools andLaundromats.
● Distributed Mini Melts to Bowling Alleys, Movie Theatres, Malls, Water Parks andSports Complexes.
● Organized Customer service calls for all moves, placements, pickups and deliveries of Vending Machines.
● Reviewed Route Drivers to see if maintenancewas correct and product fully stocked, clean appearance, no ice build
ups, POS and Tag PricingLegible and machinesworkingproperly.
● Lone Star started with 200 machines and I expanded it to 600 machines.
● Our DFWlocations had the best results in promotions due to my customer relation skills.
● I gained new customers which were Love Joy ISD, Plano ISD, Bell Helicopter and Don Carter Bowling Alleys.
● Had an excellent relationship with the following Vending Companies whichwereCrosby/Abbott, AllSeasons,
Customs, Canteen, Aramark and American Food and Vending.
7/1998 - 5/2002 LABATT FOOD SERVICES, Dallas, Texas – Sales Representative
● Marketed and sold frozen foods, canned goods, produce and non-food items to restaurants, schools, and other
institutions throughout the DFW/surrounding areas for Labatt Foods Service based out of SanAntonio, Texas.
● Managed 37 single and multi-unit accounts, including BlueCross/Blue Shield Headquarters, The Head Start Program
ofGreater Dallas (23 Locations). Increased Territory Sales to $1.9 million annually from $50,000 by seeking new
customers, presentingnew products, improving customer service and providing on-time delivery.
4/1998 - 7/1998 BASSHAM FOODS, Fort Worth, Texas – Sales Representative
● Sold frozen food and non-food items to restaurants, schools and institutions in the DFW/surrounding areas for
Bassham Foods.
7/1996 - 3/1998 BARKER PRODUCE,Las Cruces, New Mexico – Operations Manager
● Recruited by Owner to Organize and Manage Production and Distribution Operations for Barker Produce of New
Mexico. Barker Produce is New Mexico’s largest Produce Packer.
● Coordinated pickups, deliveries from the field and outbound deliveries to such Retailers and Wholesalers as
Wal-Mart, Standard Fruit & Vegetables, C.H. Robinson and Pace.
● Marketed and sold products to major Distributors in Mexico and to Spanish-speaking Wholesalers in the Southern
United States. Developed Sales Promotions to Market surplus produce.
● Recruited, Hired, Trained, Supervised for a staff of 46 Personnel.
● Provided continuous Training to Staff in Equipment Safety and Food Handling to ensure Compliance with OSHA
and USDA Regulations.
● Managed weekly Payroll Budget to control costs and maximize Profitability.
● Coordinated the Repair and Maintenance of High-Speed Production Equipment, including Conveyors, Graters and
Sorters. Ensured Equipment Operated Safely and efficiently which resulted inno work injuries.
● Increased Profitability by adding New Accounts, New and Improved Current Employees and Redesigning Production
Operations while reducing payroll by 20%.
1/1993 - 7/1996 JACQUES PRODUCE CO.,El Paso, Texas – Sales and Operations Manager
● Marketed and sold all varieties of produce to Grocery Stores this included Big 8, Fiesta, Smith’s, Ruidoso Market,
Fort Bliss Military Base Commissary andRestaurants in New Mexico, El Pasoand Mexico.
● Managed a Distribution Team of 50+Produce Selectors and Drivers who filled and delivered orders daily.
● Complied with all Federal and State Food Safety and Handling Regulations as well as all Immigration Laws for all
employees.
● Increased revenues 30% annually by adding high-volume restaurant accounts which included Red Lobster, Outback,
Luby’s and Wyatt’s Cafeteria’sand Golden Corrals.
8/1979 - 1/1993 NOBLE SYSCO FOODSERVICES,El Paso, Texas – District FS Representative
● Marketed and sold dry, frozen, canned and liquid foods and materials to run Hospitals, Schools, Restaurantsand
Colleges/Universities in El Paso and Las Cruces, New Mexico and surrounding areas.
● Rookie of the Year 1984 and Salesmen of the Year 1987
REFERENCES
Jared Webb, Previous Bank Manager Cell: 817-875-1395
Christy Holland, Previous Co-WorkerCell: 214-213-5583
Shawn Bowers, Previous Co-WorkerCell: 817-401-8332
Joseph Gulseth, Co-WorkerCell: 817-312-7518
Lou Ellen Brown, Family FriendCell: 318-402-7921
Iris Lopez, Current Co-WorkerCell: 915-355-1128