RESUME

PERSONAL DATA

Name: Ghazi Farhan Abu-Zeitoon

Birth: August 2.1951

Nationality: Jordanian

Marital status: Married

Address:

Home: P.O.Box 540409Amman

11937 Jordan

E-mail:

Telephone: Home: + 962 6 5238092

Mobile: +962 777789663

EDUCATION:

  • Ph.D. Business Administration, Amman-ArabUniversity for Graduate studies, Jordan, Nov.2005. Dissertation Title: "The Impact of Workforce Diversity on Performance of Business Organizations."
  • Master of Business Administration in Health Care Administration, National University, San Diego, California, USA, 1984.
  • Master in Management Development, Euro-ArabManagementSchool, Granada/ Spain, Dec. 1999.
  • B.Sc. Business Administration, University of Jordan, Amman, Jordan, 1973.

EXPERIENCE(FULL-TIME)

09/2009 – Present Head of Business Admin. Department, Faculty of

Business & Finance, Petra University, Jordan.

09\2006- Present Ass. Professor, Business Admin. Department,

PetraUniversity, Amman, Jordan

09/2004-08/2006 Head of Business school and Principal Lecturer

of Business Management,GulfCollege“In

Affiliation with StaffordshireUniversity / UK”,

Muscat, Sultanate of Oman.

10/1997-09/2004Instructor, Business Administration Department, Jerash University, Jerash, Jordan.

10/1996-9/1997Instructor, Health Care & Business Administration Departments, Applied Sciences University, Jordan.

9/1991-8/1995Instructor, Hospital Business Administration Department, Amman University, Jordan

EXPERIENCE(PART-TIME)

22/6/2008 – 1/9/2009 Lecturer of Business Management, Business

Administration Department, Faculty of Business,

University of Jordan, Jordan.

TEACHING RECORD:

I have taught the following modules

-Business Communication (English & Arabic)

-Business Environment (English)

-Insights Into Business & its Environment (English)

-Marketing Management (English & Arabic)

-Principles of Marketing (English & Arabic)

-Organization Theory

-Change Management

-Human Resource Management

-Introduction to Scientific Research

-Material Management

-Managerial Control

-Organizational Behavior

-Office Management & Organization

-Essentials of Management

-Information systems and Medical Records.

-Hospital Management 1

-Hospital management 11 (English)

-Hospitalization services in hospitals

-Crisis Management in Health Care Institutions.

RESEARCHES

-The Impact of High Management Attitude and Direction on the failure of Organizational Change in Business Organizations.

-Total Quality Management Implementation and Competitive Advantage: “Field Study at the JordanUniversities”.

- The Impact of workforce diversity on the performance of business organizations, Ph.D. Dissertation, 2005.

- The potential impact of privatization on the Jordan Economy.

PUBLISHED CASE STUDIES

- The Assisted Re production Process (In vitro Fertilization):

“The Case of The FarahHospital / Jordan”, 1999.

PUBLISHED BOOKS

-Managerial Communication, Dar Al-Hamed for Publishing &

Distribution 2007. Amman-Jordan

SCIENTIFIC BOARDS & COMMITTEES

-Sep. 01 till Present Member of the faculty council, Faculty

of business, Petra University, Jordan.

-Oct. 07 till Oct. 08 Member of the University Council,Petra

University, Jordan

-Oct. 06 till Present Chief of the Quality Assurance

Committee, Faculty of Business &

Finance, Petra University, Jordan.

-Oct.o4 – August 06 Member of the Faculty Council, Gulf

College / Sultanate of Oman.

-Oct.o4 – August 06 Member of the Academic Review

Committee Gulf College / Sultanate of

Oman.

-Oct. 03 – Sep. 04 Member of the Faculty Council, Faculty

of Business & Finance, JerashUniversity

PROFESSIONAL & OUTSTANDING PERFORMANCE

-Participating in the preparation of the “Jordan: Monitoring the 20/20 Initiative Report” under the supervision of the United Nations Development Program (UNDP), Jordan.

-Preparation of Strategic Plan, Faculty of Business & Finance, Petra University, Jordan.

-Preparation of the Business Plan, MASHURA Health Consulting Company, Al-Riyadh, Saudi Arabia.

-Transformation of the health system management including: Medical Records, Admission & Discharge and Registration fro manual to computer system, KingHusseinMedicalCenter, Amman – Jordan.

SCIENTIFIC INTELLECTUAL CONTRIBUTIONS

-Developing the curriculum of the business administration, department Jerash University, Jordan.

-Developing the curriculum of the hospital administration department at Amman University, Jordan.

CONFERENCES & SEMINARS

-13 – 14 May 2009 The Sixth Scientific Conference: “Challenges Facing Contemporary Business Organizations: The International Financial Crisis and Future Potentials.” Faculty of Business, Philadelphia University, Jordan.

-27 – 31 Dec. 2008 “The First Arab Conference: “Evaluation of the Arab Universities Performance: Step toward Implementation of Total Quality Management (TQM”).Rabat, Morocco.

-25July – 26 July 2004 "Future Vision to Arab Management:

Transitional Strategies." Jerash University, Jordan.

-16– 17 Oct. 2002 “Challenges Facing Organization Management in the New Millennium." Jerash University, Jordan

-24 Sep. – 26 Sep. 1991 “People and the basic needs in Jordan: Prospective View (1991-2001)." Plaza Hotel, Jordan

WORKSHOPS & TRAINING COURSES

-March 11, 07 till March 12,07 Attending workshop under the title"Training workshop for Finance and Banking ProgramReviews", Mission and Aims, IntendedLearning Outcomes, Self - Evaluation Report, Description, Evaluation, Improvement. Managed by "Al-Hussein Fund for Excellence",Kimpenski Hotel.Amman, Jordan.

-Sep. 04 till Jun 06 Attending and participating in several workshops related to curriculums, Teaching & Learning Strategies,methods of assessments, marking, academic rules & regulations etc.. under the supervision of StaffordshireUniversity. GulfCollege, Sultnate of Oman

-Oct. 10,07 till Oct. 19,07 Provide workshop training under the title:” Customer Services” to Amman Metropolitan Staff, AmmanMetropolitanTrainingCenter.

-April 1, 04 till April 15, 04Lecturer, Workshop under the title “Management Development/Communication”, Jerash Mail Directorate staff, JerashUniversity.

-April 23, 00 till May 4, 00 Attending and participating in workshop titled “Scientific Research Methodology”, Jerash University, Jordan.

-Oct. 94 till Jan. 95 Training course in“DOS Operating System, Windows and Excel”Amman University, Jordan.

-April 88 till May 88 Training course in “Management Information System”, Unisys Education Centre, North Carolina, USA.

-March 28, 88 till April 3, 88 Training course in “Communication & Computer Network”, Jordan Management Institute, Amman.

-Oct.10, 84 till Jan. 01,85 Training course in “Health Management”. San Diego Naval Hospital, Californa, USA.

-Jan.06, 83 till April 29, 83 Attending Advance English Language Course, College Prep, San Diego, California, USA.

SKILLS

-Languages: Very Good Command in English & Arabic.

-Computer Skills: High Competency in using word, power point, Blackboard and other internet websites for teaching purposes

REFERENCES:

-Will be available upon request.

1