DEPARTMENT: / Laboratory / REVIEW CATEGORY: / Manager
REPORTS TO: / Director of Ancillary Services / REVISION DATE: / 01/01/2011
REVIEWED BY: / Dept. Director and Human Resources / SUPERCEDES: / 01/01/2009
POSITION
SUMMARY: / Responsible for directing technical activities of assigned clinical laboratory areas. Provides input into development of departmental policies and procedures, participates in the development of new technical procedures and ensures laboratory personnel maintain current knowledge of laboratory techniques, procedures, and equipment operation.
POSITIONS
SUPERVISED: / Laboratory
1. ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:
a. Assists in the day-to-day operations of the laboratory with respect to service, routine staff issues, and technical consultation.
b. Demonstrates expertise in all aspects of blood and specimen procurement, including venipuncture fingure sticks, and other procedures as required.
c. Proficient and efficient in all aspects of laboratory order entry processes, including patient registration, insurance verification, and ordering of tests.
d. Independently operates all work areas and instruments proficiently and efficiently producing high quality results. This includes following all procedures for operation, quality control, result reporting, and maintenance.
e. Provides day-to-day supervision of laboratory testing personnel and general laboratory operations to ensure acceptable levels of analytic performance are maintained and that laboratory results generated are of high quality.
f. Ensures that laboratory staff follows all written protocols for specimen collection, processing, and test analyses, result notification, quality control, and maintenance. Takes appropriate disciplinary steps when the above does not occur.
g. Coordinates comprehensive training for all new laboratory employees ensuring that they are proficient in general laboratory operations and assigned workstations prior to independent testing.
h. Implements Laboratory Competency Program that evaluates and documents the competency of all testing personnel and assures that staff is competent to perform test procedures and report test results promptly, accurately, and proficiently, in accordance with CLIA regulations.
i. Implements and takes appropriate steps to ensure that current laboratory quality control procedures result in acceptable levels of analytic performance throughout the entire testing process.
j. Actively participates in the development and implementation of laboratory Quality Assurance initiatives.
k. Exhibits a high level of judgment and expertise in all areas of the laboratory so that problems that arise are identified and resolved effectively. Management is notified and kept abreast of any ongoing issues.
l. Schedules work shifts, vacations, and other time off for employees and ensures adequate coverage in the laboratory at all times.
m. Completes and delivers annual Employee Performance Reviews in a timely manner.
n. Proactively identifies potential operational improvements that will enhance the efficiency and delivery of laboratory services.
o. Accomplishes assigned tasks/projects/responsibilities in a timely manner consistent with expectations.
p. Demonstrates a high level of professional and leadership skills. Uses these to assist and support coworkers and clinic objectives.
q. Assists in development of goals and initiatives to further laboratory customer service initiatives, potential growth, and general Clinic objectives.
2. POSITION REQUIREMENTS
Education/Certification/License:
Bachelor’s degree along with MT-ASCP certification and previous supervisory experience is required.
Knowledge, Skills, and Abilities:
Must be able to multi-task and must be very detail oriented.
Special Demands/Requirements:
None
3. ADA JOB REQUIREMENTS
Physical Demands:
Physical Requirements:
Visual Acuity:
Environmental Conditions:
“I have received a copy of this Position Description and I agree to abide by it. I realize that every effort has been made to make this Position Description as complete as possible, however, it in no way states or implies that these are the only duties I will be required to perform. The omission of specific statements of duties does not exclude them from the position or my performance review.
Employee Signature Date