Citibank Europe plc,
organizační složka
Prague, 21st July 2009
Your money, keys, ID, wallet and cell phone will be safe with Citibank’s credit card!
Citibank is launching a new, optional insurance of credit cards called "Safety with your card" insurance that is offered in cooperation with Pojišťovna Cardif Pro Vita. The insurance applies to the risk of credit card abuse after its theft or loss including Internet and PIN transactions (i.e. card abuse with the PIN code) as well as to forced cash withdrawals from ATMs using the credit card under threat of physical violence, and theft of cash withdrawn from ATMs during assault or under threat of physical violence, as long as the theft happens during the cash withdrawal or within 2 hours afterwards. The insurance cover also applies to theft or loss of identity documents, purses/wallets, keys, to theft of cell phones or abuse of SIM cards as long as these happens along with the theft or loss of the credit card.
The "Safety with your card" insurance offers the credit card holder a guarantee that they can use the credit card without being afraid of the consequences of its theft and abuse. “The insurance benefits we pay out rank among the most generous in the market. We are not able to prevent the insured event from happening but we are very efficient at mitigating its impact on our clients,” says Zuzana Radimská, Manager of Insurance Products at Citibank.
Insurance benefits in case of credit card abuse after its theft or loss (including PIN transactions) can reach up to 100,000 CZK and cannot be paid out more than three times a year (i.e. the maximum insurance benefits per year amounts to 300,000 CZK). Insurance benefits in case of credit card abuse for Internet transactions can reach up to 30,000 CZK (including fees for credit card blocking per abused card) and cannot be paid out more than three times a calendar year (i.e. the maximum insurance benefits per year amounts to 90,000 CZK). Insurance benefits in case of lost or stolen keys and identity documents can reach up to 5,000 CZK and 3,000 CZK, respectively, and they cannot be paid out more than three times a calendar year. In case of cell phone theft and SIM card abuse, the insurance benefits amount up to 10,000 CZK and 1,000 CZK, respectively, and they can be paid out at most once a calendar year.
The insured events must be reported to the insurance company and the blocking of your credit card must be requested no later than 72 after the insured event through the CitiPhone customer line. If your cell phone is stolen, the insurance only covers calls made within 24 hours before the theft of the cell phone is reported and before the blocking of the SIM card (or of the cell phone) is requested. The insurance costs 89 CZK per month and it is automatically deducted from the Citi credit card.
The "Safety with your card" insurance can be purchased by a natural person who owns a main credit card and is younger than 75 years. You can take out the insurance via the CitiPhone customer line.
More information can be found in the General insurance terms and conditions for the "Safety with your card" insurance that is available at the official website of Citibank Europe plc, organizační složka -
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About Citi
Citi, the leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. Through its two operating units, Citicorp and Citi Holdings, Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at or
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