JOB DESCRIPTION

Job Title:Senior Team Leader

Reporting to:Deputy Chief Executive

Location:Foundation House, Jo Street, Salford

Salary:£25,000

Hours:Full-time: 35 hours

Introduction

The Senior Team Leader will be responsible for the day-to-day management of the ADAPT project which works with young women and young men with learning difficulties or disabilities who are leaving or have left custody, enabling them to resettle effectively in their local community in Salford, Trafford or Manchester.

You will manage referral processes and relationships with referring agents such as Young Offenders Institutions (YOIs), prisons, Probation and Youth Offending Services. You will co-ordinate all project delivery and interventions across the partnership, ensuring they provide effective and joined-up progression pathways for service-users and meet project targets. You will line manage all project staff based at Salford Foundation, ensuring they contribute effectively to project targets. You will also lead on a range of project-wide initiatives, includingmanaging the external evaluation of the project; supporting project governance arrangements; service-user involvement; business links.

You will lead the intensive support and mentoring stream of the project and maintain a case-load of young people. You will provide intensive support and mentoring which help service-users to develop skills, attitudes and competencies which enable them to deal with problems and challenges proactively and effectively. You will support them in resettling effectively into their local community and avoiding re-offending. You will assist the mentees identify personal development goals and develop action plans to meet them. You will enable them to increase their self-esteem, confidence, health and general wellbeing.

Specific Tasks

  1. Facilitate referral proceduresfrom the Youth Offending Services, Probation, YOIs, prisons and other universal and targeted support services and maintain key relationships with operational managers.
  1. Create and implement a delivery plan with measurable milestones, outputs and outcomes for Salford Foundation’s direct delivery within the project.
  1. Co-ordinate all project delivery across the partnership, ensuring work is joined-up, effective and meets project targets, and that excellent communication between project partners is maintained.
  1. Facilitate and/ or attend project governance groups as directed by the Deputy Chief Executive, ensuring excellent communication between governance groups.
  1. Produce reports on project progress for the Management Group and implement the Group’s decisions.
  1. Oversee the development and implementation of recruitment, training and management processes for project volunteers.
  1. Oversee the recruitment of ‘opportunity hubs’ in the private, public and voluntary sector; the design of vocational and developmental opportunities within hubs; and support mechanisms for hub organisations and staff.
  1. Chair project staff meetings, ensuring decisions are made, minuted and implemented effectively and that best practice is shared.
  1. Engaging in intensive mentoring support to develop service-users skills, attitudes and competencies so that they can address problems and challenges pro-actively and effectively; engaging in multi-agency work to meet the needs of young people and ensure that the support for a young person is coherent, co-ordinated and consistent.
  1. Line management and day-to-day supervision of project staff directly employed by Salford Foundation; monitoring the conduct and professionalism of staff on a day to day basis and intervening if inappropriate; conducting regular performance reviews and an annual appraisal with all staff.
  1. Attend Team Leader and Manager meetings within the Youth Intervention section and Company-wide, as requested.
  1. Oversee the implementation and monitoring of accreditation schemes (e.g. AQA Unit Award) for the work of the team, where required
  1. Developing marketing and promotional materials for the project.
  1. Monitoring Health and Safety, Equal Opportunities and Child Protection and Vulnerable Adults policies and practices.
  1. The production of reports and management information as requested.
  1. The capture of appropriate information to support the management information requirements of the contract.
  1. Ensuring evaluation evidence is captured on an ongoing basis to determine the value of this service to users as a source of management information for further programme development.
  1. Work with the Deputy Chief Executive on issues that affect the team and contractual delivery.
  1. Managing operational aspects of the project’s budget.
  1. To implement and comply with all the Foundation’s policies, including the Safeguarding Children Policy and procedures and ground rules for implementing appropriate behaviour with children and young people.
  1. Any other duties as reasonably required by the Foundation management team

Person Specification

Knowledge

  • Knowledge and understanding of management systems, processes and tools
  • Understanding of the voluntary, public and private sectors
  • Understanding of the issues and challenges facing young people leaving custody and resettling in local communities
  • Knowledge of relevant universal and targeted support services of relevance to the beneficiary group
  • Knowledge of government policy and best practice in relation to young offender management, rehabilitation and resettlement
  • A good working knowledge of child protection, vulnerable adult, equal opportunities, risk management and health and safety policy and practice

Experience

  • Experience of managing complex projects and ensuring targets are met
  • Experience of managing a team of paid employees and successfully achieving high performance and motivation
  • Experience of maintaining effective relationships across agencies and sectors
  • Experience of managing budgets
  • Experience of working with young offenders aged 15 – 25
  • Working to personal targets
  • Experience of working in voluntary/community settings and/ or offender settings
  • Experience in the use of IT software and of Microsoft Office

Skills

  • Excellent written communication and interpersonal skills
  • Excellent relationship building and influencing skills
  • Ability to manage multiple demands and complementary targets in an effective manner
  • Demonstrable ability to work effectively with the most disaffected and hard-to-engage young people who have multiple and complex needs
  • Ability to plan, prioritise and organise own workload and that of others
  • Ability to work independently and as part of a team
  • Ability to work to targets
  • An empathetic approach

Values & Attitudes

  • Committed to Salford Foundation’s mission statement and ethos and to promoting this internally and externally
  • Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential
  • Committed to treating people equally, respecting differences and challenging prejudice and discrimination
  • A positive, enthusiastic and ‘can do’ approach to work
  • Committed to your own learning and development

Special Conditions

  • This post is subject to an enhanced-level DBS (formerly CRB) check
  • The post-holder must hold a full driving licence and have a car available to be used for business purposes
  • Successful candidates will be expected to work occasional evenings and weekends, for which time will be given back in lieu.