COMR QUICK REFERENCE

Workflow for a Standard COMR Migration Request

Campus / 1)  Open a HD ticket with the following CTI:
·  CMS
·  Migration Services
·  (HR) or (SA )or (FIN) COMR
2)  Attach a completed COMR Migration Form and Impact Analysis Form*
* If development exceeds operational thresholds, as defined in the COMR Process Guide, approval will be required. See Workflow for Impact Analysis Approval (below).
CMS Application Team / 3)  Conducts a QA check based on the procedures and standards outlined in the SOSS/Campus Development Responsibilities and Application Development and Naming Standards documents.
4)  When QA is complete, the HD ticket is reassigned to TECH SVCS PRD
Technical Services / 5)  Schedules and completes migration, resolves the HD ticket. Allow 2 business days to process and place on schedule for migration.

Workflow for a COMR Exception Approval

Campus / 1)  The Campus Director completes an Exception Request Form and sends it via email to the appropriate Application Director, with a copy to your campus liaison. Allow 5 business days for processing the COMR Exception.
CMS / 2)  The CMS application team reviews and the CMS Deputy Senior Director provides the final approval status.
Campus Liaison / 3)  When the CMS approval review is complete, the campus liaison returns the Exception Request Form back to the campus director with the approval status and date indicated.
Campus / 4)  The campus proceeds with opening a ticket for migration, following the steps presented for processing a standard COMR. Attach the approved Exception Request Form to the COMR Migration request. Allow 2 business days to process and place on schedule for migration.

Workflow for an Impact Analysis Approval

Campuses must complete a COMR Impact Analysis Form and attach it to all COMR Migration Requests. The only time it needs to be submitted for approval is when the development is expected to exceed thresholds for operational impact, as defined in the COMR Processing Guide. When required for approval:

Campus / 1)  The Campus Director completes an Impact Analysis Form and sends it via email to the CMS Technical Director, with a copy to your campus liaison. Allow 5 business days for processing the Impact Analysis Approval request.
Technical Services / 2)  The technical services team reviews and the Technical Services Director provides final approval status.
Campus Liaisons / 3)  When the technical services approval is complete, the campus liaison returns the approved Impact Analysis Form back to the campus director with the approval status and date indicated.
Campus / 4)  The campus proceeds with opening a ticket for migration, following the steps presented for processing a standard COMR. Attach the approved Impact Analysis Form to the COMR Migration request. Allow 2 business days to process and place on schedule for migration.

Resubmissions

Resubmission of a Standard COMR Migration Request

Follow normal procedures for submitting a standard COMR Migration Request.

Resubmission of Exception Requests

If the campus development originally required Exception Request Approval, campuses should follow these guidelines:

·  Development that is retrofitted for baseline releases, updates and fixes is considered unchanged if it does not contain additional non-campus-specific object modifications. Campuses should reattach the original approval form(s) to show the original approval.

·  If conditions change (addition of new non-campus specific objects and/or the development now exceeds thresholds for impact analysis), campuses will be required to resubmit the development for approval according to the procedures outlined above.

Last Revised: 03/28/08 Page 2 of 2