Where to Go If You Want to Know

Where to go if you want to know…

PAYROLL / TIMEKEEPING / PORTFOLIO CLERK / RECORDS & BENEFITS
Contacts:

Telephone: 604-875-7171
Fax: 604-875-7198 / Contacts:
Use appropriate inquiry form for below. If no form required, please contact:

Fax: 604-733-2022 / Contact:
Email your Portfolio Clerk / Contacts:

Telephone: 604-675-2530
Toll Free: 1-800-875-5306
Fax: 604-675-2805
ü  Banking Information:
Direct Deposit/Debit
ü  Tax slips (T4, T4A, T2200, etc.)
ü  Record of Employment (ROE)
ü  Bank Balances: Validation of Leave (sick, vacation and banked overtime)
ü  Manual Cheques
ü  Missing Pay Statements
ü  Mileage Forms
ü  Employee deductions (parking, transit, taxes, EI, etc.)
ü  Self-Paid Benefits
ü  WCB Payments
ü  Canada Savings Bonds
Payroll Forms: vcha.ca/programs_services/payroll/forms/page_5546.htm / ü  Pay Inquiries relating to:
· Wrong coding
· Missed hours
· Overpayment
· Cost centres
· Payout Banked OT
· Manual Cheques
ü  Requests for payout of Banked OT
ü  Weekly Flow Sheets
ü  Manager/Delegate Issues with WTK:
· Security access (passwords, etc)
· Speed of system during time validation/approval
Timekeeping Forms: vcha.ca/ee/easi/_forms/page_66480.htm
*Please ensure you are selecting the correct form(s) for your Service Delivery area. / ü  Scheduling issues
ü  Scheduling changes
ü  Hours coded
ü  Shift swaps
ü  Education requests
ü  Leave requests
ü  Vacation requests
ü  Availability/Unavailability
ü  Stats/Stats in Lieu/EDO/RAD days
ü  Daily Flow Sheets
Portfolio Clerk Forms: vcha.ca/ee/easi/_forms/page_66480.htm
*Please ensure you are selecting the correct form(s) for your Service Delivery area. / ü  Employee record
ü  Pay rate
ü  Verification of Employment Letters
ü  CPP, EI, Tax, Pension Deductions
ü  TD1 & BCTD1 Tax Forms
ü  Pension and Retirement
ü  Benefits Enquiries or contact Pacific Blue Cross directly: 1-888-275-4672
ü  Replacement Benefit Cards
ü  Vacation Service Dates related to Entitlements
ü  Addition and Deletion of Dependents
ü  Wage: Loss, Disputes, Seniority etc.
ü  Long Term Disability (LTD)
ü  Processing of hires, terminations & transfers
ü  Maternity/Parental Leave or Unpaid Leaves of Absence over 20 days
ü  Changes to name, address, telephone number, emergency contact
ü  Change of Beneficiary
R&B Forms: vchconnect.vch.ca/ee/benefits/forms/page_33635.htm
EMPLOYEE RELATIONS / WORKPLACE HEALTH / RECRUITMENT / EFAP: Employee & Family Assistance
Contacts:

Telephone: 604-675-2530
Toll Free: 1-800-875-5306
Fax: 604-675-2805 / Contacts:

To report an injury:
Telephone: 604-875-5757 or
Toll Free: 1-877-875-5757
Absence Call Line: 604-639-4297 Opt.#1
WorkAbility Dept: 604-639-4297 Opt.#2
Clinic Nurses (OHNP): 604-875-4385 / Contacts:
Toll Free: 1-800-565-1727
Telephone: 604-675-2500
Fax: 604-872-1915
/ Contacts:
Intake Team/After Hours Line:
1-800-505-4929
Emergencies:
Call 911 or Vancouver Crisis Line:
604-872-3311
ü  Attendance & Wellness AWP
ü  Collective Agreement
ü  Displacements
ü  Duty to Accommodate
ü  Employee File Requests
ü  Grievances
ü  Labour Relations
ü  Respectful Workplace
Intranet:
vcha.ca/ee/hr-lr/page_77203.htm / My Health At Work (OHNP)
ü  Immunizations for Staff
ü  Influenza Campaign
ü  Blood & Body Fluid Exposures
ü  Health Promotion
My Safety At Work (OH&S)
ü  Incident Reporting
ü  Incident Investigation
ü  Chemical/ Radiation Safety
ü  Workplace Violence
ü  Musculoskeletal Injury Prevention
My Return to Work (WorkAbility)
ü  Returning to Work from
Illness/ Injury
ü  Enhanced Disability Management Program (EDMP)
ü  Early Intervention & Rehab Program (EIRP)
ü  Early Intervention Program (EIP)
ü  Long Term Disability
Intranet: vcha.ca/ee/workplace_health/page_98188.htm / ü  Job postings
Internal postings:
http://staffpostings.vch.ca
External postings:
http://careers.vch.ca/
ü  Qualification differentials
Intranet:
vchconnect.vch.ca/ee/recruitment/page_24067.htm / ü  Free confidential short-term counseling for all employees and eligible family members.
Internet:
www.efap.ca
CLINICAL EDUCATION & MANAGEMENT DEVELOPMENT / COMPENSATION & CLASSIFICATION
Contact:
/ Contact:

ü  Orientation:
· Clinical Orientation
· New Hire Orientation (Online, Meet & Greet)
ü  Management Development & Education
Intranet:
vcha.ca/ld/page_24408.htm / ü  Job descriptions
ü  Classification information
ü  Compensation and wage schedules
Intranet:
vchconnect.vch.ca/ee/work_design/page_23881.htm / January 2012